Accounts Officer – Refund Desk Support at United Nigeria Airlines

United Nigeria Airlines | Job Title: Accounts Officer – Refund Desk Support

Location: Enugu
Employment Type: Full Time
Reports to: Revenue Accountant
Effective Date: TBA 

Job Responsibilities

  • Receives and collates all Refund Application forms with ticket details as may be submitted by locations/stations/Customer Service desk and customers.
  • Registers promptly all Refund Applications in Refunds register (database)
  • Checks status of each ticket from the reservation system as to ascertain current status -if ticket is unused / partly used / refundable.
  • Scrutinizes all Ticket Refund Applications and supporting documents as to ensure completeness of documentation and eligibility for refunds.
  • Scrutinizes all Refund requests relating to unticketed transactions and relevant supporting documents to ensure completeness of documentation and eligibility for refunds.
  • Updates Payment details for each refund application processed in the Refund Register upon payment of Refundable amount
  • Responds promptly and correctly to the numerous day to day requests by the Commercial Team for confirmation of online payment transactions through the Paystack platform.

Experience & Qualifications

  • B.Sc. Degree or HND in Accounting
  • 3 – 5years experience in similar role in an airline or Travel Agency.
  • Working knowledge of Videcom Reservation System would be an added advantage
  • Excellent communication and interpersonal skills
  • Must be Computer literate

Application Closing Date
9th June, 2022.

Method of Application
Interested and qualified candidates should send their Applications (indicating Location) and CV to: [email protected] using the Job Title as the subject of the mail.