Latest jobs vacancies at Acomms Media Limited September 28, 2023
Acomms Media Limited – We are your indigenous company registered in Lagos, Nigeria. We provide services in the training facility, business training, training for children, vacancies, outsourcing and marketing with technology-enabled solutions and facilities at affordable and competitive rates.
September 28, 2023 Customer Service Officer
Location: Victoria Island, Lagos
Employment Type: Full-time
Company: Medical (Optical)
Job Description
- Patients registration
- File records and transfer across branches
- Collation data records – Patients
- Check patient’s eligibility with HMOs
- Book patient’s appointment
- Collation of daily patient’s diagnosis
- Receive incoming calls
- Pick up medication from pharmacy in the absence of the nurses
- Follow up on medical reports from admin
Responsibilities
Optical:
- Attend to patient’s enquiry for glasses and contact lens
- Assist in frame selection for patients
- Selection of frames from suppliers
- Supervision/restocking of Frames and accessories on the shelf and gallery
- Lens and contact lens ordering
- Collation patient’s records – Optical
- Preparation of optical bills for patients
- Follow up with Doctors and technicians (Lens marking, high prescription orders)
Cashier:
- Receive cash payments
- Preparation of HMO billings and filing of claim forms
- Call HMOs for approval
- Liaise with Account Officer for end of day sales and records
- Pick up medication form pharmacy in the absence of the nurses
Patients Communication:
- Patients satisfactory survey feedback
- Monthly report Collation – Optical
- Inform patients of their ready glasses.
Requirements
- Candidates should possess a Bachelor’s Degree with 1 – 6 years work experience.
Salary
N80,000.00 per month.
Application Closing Date
28th February, 2022.
Method of Application
Interested and qiualified candidates should send their CV to: info@acommsmedia.com.ng using the Job Title as the subejct of the email.
Office Administrator & Customer Service Officer
Location: Magodo Phase 1, Lagos
Employment Type: Full-time, Permanent
Company: Training & NGO
Responsibilities
- Manage office supplies stock and place orders
- Prepare regular reports on expenses and office budgets
- Maintain and update company databases
- Organize a filing system for important and confidential company documents
- Answer queries by employees and clients
- Update office policies as needed
- Maintain a company calendar and schedule appointments
- Book meeting rooms as required
- Distribute and store correspondence (e.g. letters, emails and packages)
- Prepare reports and presentations with statistical data, as assigned
- Arrange travel and accommodations
- Schedule in-house and external events
Customer Service Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements
- Ordinary National Diploma (OND); additional qualifications in Office Administration are a plus
- Proven work experience as an Administrative Officer, Administrator or similar role
- Solid knowledge of office procedures
- Experience with office management software like MS Office (MS Excel and MS Word, specifically)
- Strong organization skills with a problem-solving attitude
- Excellent written and verbal communication skills
- Attention to detail.
Salary
N40,000.00 per month.
Application Closing Date
28th February, 2022.
Method of Application
Interested and qiualified candidates should send their CV to: info@acommsmedia.com.ng using the Job Title as the subejct of the email.