Acomms Media Jobs Recruitment [2 new positions]

Latest jobs vacancies at Acomms Media Limited May 2022

Acomms Media Limited – We are your indigenous company registered in Lagos, Nigeria. We provide services in the training facility, business training, training for children, recruitment, outsourcing and marketing with technology-enabled solutions and facilities at affordable and competitive rates.

Latest jobs vacancies at  Acomms Media  Limited


May 2022 Customer Service Officer


Location: Victoria Island, Lagos
Employment Type: Full-time
Company: Medical (Optical)

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Job Description

  • Patients registration
  • File records and transfer across branches
  • Collation data records – Patients
  • Check patient’s eligibility with HMOs
  • Book patient’s appointment
  • Collation of daily patient’s diagnosis
  • Receive incoming calls
  • Pick up medication from pharmacy in the absence of the nurses
  • Follow up on medical reports from admin

Responsibilities
Optical:

  • Attend to patient’s enquiry for glasses and contact lens
  • Assist in frame selection for patients
  • Selection of new frames from suppliers
  • Supervision/restocking of Frames and accessories on the shelf and gallery
  • Lens and contact lens ordering
  • Collation patient’s records – Optical
  • Preparation of optical bills for patients
  • Follow up with Doctors and technicians (Lens marking, high prescription orders)

Cashier:

  • Receive cash payments
  • Preparation of HMO billings and filing of claim forms
  • Call HMOs for approval
  • Liaise with Account Officer for end of day sales and records
  • Pick up medication form pharmacy in the absence of the nurses

Patients Communication:

  • Patients satisfactory survey feedback
  • Monthly report Collation – Optical
  • Inform patients of their ready glasses.

Requirements

  • Candidates should possess a Bachelor’s Degree with 1 – 6 years work experience.

Salary
N80,000.00 per month.

Application Closing Date
28th February, 2022.

Method of Application
Interested and qiualified candidates should send their CV to: [email protected] using the Job Title as the subejct of the email.

Office Administrator & Customer Service Officer


Location: Magodo Phase 1, Lagos
Employment Type: Full-time, Permanent
Company: Training & NGO

Responsibilities

  • Manage office supplies stock and place orders
  • Prepare regular reports on expenses and office budgets
  • Maintain and update company databases
  • Organize a filing system for important and confidential company documents
  • Answer queries by employees and clients
  • Update office policies as needed
  • Maintain a company calendar and schedule appointments
  • Book meeting rooms as required
  • Distribute and store correspondence (e.g. letters, emails and packages)
  • Prepare reports and presentations with statistical data, as assigned
  • Arrange travel and accommodations
  • Schedule in-house and external events

Customer Service Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Ordinary National Diploma (OND); additional qualifications in Office Administration are a plus
  • Proven work experience as an Administrative Officer, Administrator or similar role
  • Solid knowledge of office procedures
  • Experience with office management software like MS Office (MS Excel and MS Word, specifically)
  • Strong organization skills with a problem-solving attitude
  • Excellent written and verbal communication skills
  • Attention to detail.

Salary
N40,000.00 per month.

Application Closing Date
28th February, 2022.

Method of Application
Interested and qiualified candidates should send their CV to: [email protected] using the Job Title as the subejct of the email.

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