Administrative Assistant (Lekki) at Reliance Health

Reliance Health

Job Title: Administrative Assistant

Location: Lekki, Lagos
Employment Type: Full-time
Department: People Operations

*View more >>>Administrative Jobs / Admin Jobs Vacancies in Nigeria

Description

  • The administrative assistant will serve as a friendly face for a clinic that strives to treat every patient as a VIP.
  • The successful candidate will be friendly, engaging, and helpful with strong communication skills.
  • Schedule clients and patients for appointments, health education sessions and on-site events while demonstrating politeness, courtesy, and professionalism.
  • Triage patients in need of medical assistance and alert medical staff
  • Organize transportation as needed by the medical and non-medical team.
  • Use computer systems to accurately, document, locate, modify, and retrieve data which includes patient data, claims, invoices and stock keeping etc
  • Receive and respond to routine and urgent requests for assistance from and for patients, families, staff, and others via tickets, phone, SMS, social media, and emails
  • Maintain key organizational documents in soft and hard copies immaculately in adherence with filing systems
  • Demonstrate effective telephone and email communication techniques/etiquette
  • Document and invoice customers as applicable and follow up on payments and manage petty cash records transparently
  • Securely and confidentially collect, retrieve and share patient records and enter data for medical or administrative reporting.

Requirements

  • Minimum of BSc / HND in a related field
  • Similar experience in a role related to front desk work, customer service and administrative skills particularly in a healthcare field is a plus
  • Computer skills and ability to navigate Microsoft Office tools including Word, Excel and Outlook
  • Excellent problem solving, conflict resolution, and customer service skills
  • Excellent verbal and written communication skills
  • Highly organized, detail-oriented, self-directed, and goal-driven
  • Experience with bookkeeping and basic accounting processes is a plus.
  • Comfortable working 8am-8pm shift and on weekends.

Benefits

  • Work alongside & learn from best-in-class talent
  • Join a market leader within the Insurance space
  • Attractive Salary & benefits
  • Unlimited leave days
  • Free office lunch
  • Fantastic work culture
  • Work and learn from some of the best in the industry
  • Great work-life balance.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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