AZA Finance Jobs Recruitment [3 positions]

Latest jobs vacancies at AZA Finance Oct, 2022.

Aza Finance (Formerly Known as Bipesa) is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. AZA Finance is an established provider of currency trading and cross-border payment solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, AZA is able to significantly lower the cost and increase the speed of business payments to, from and across frontier markets.

Our API product provides both wholesale currency purchase and retail settlement via our robust API while our Web-Based platform is our B2B over-the-counter product that caters to businesses with wholesale currency needs, especially those paying partners and suppliers.

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Our partners utilise our hybrid financial infrastructure and deep local knowledge to manage liquidity and send payments to dozens of bank networks, mobile money operators and payments aggregators across Africa. Licensed by the UK’s FCA and the Bank of Spain, AZA is a market-maker in every major African currency. AZA was founded in 2013 and now has offices in Nairobi, Lagos, London, Luxembourg, Madrid, Kampala and Dakar.

October 6, 2022 Senior Ruby Engineer (UK / Africa)

Location: Lagos
Schedule: Full-time

Job Summary

  • We are passionate technologists who believe in making a difference to the lives of those living in emerging markets. We aim to change the landscape of finance and remittance.
  • Our development team is a group of skilled self-reliant engineers that have the ability to work together to solve complex problems and provide simple solutions for our customers.
  • We are looking for a Software Engineer to join our rapidly growing team in one of our offices. The post holder will report to the Software Engineering Manager.
  • This role is open to candidates in London,Dakar, Lagos and Nairobi

How your skills and passion will come to life at AZA:

  • Mentor, train and support engineers in order to develop our in-house engineering skills.
  • Innovate, develop, maintain and contribute to the existing AZA codebase and its associated applications.
  • Improve our overall system development process via process improvements.
  • Optimise application performance and test coverage.
  • Deliver presentations demonstrating application feature delivery.
  • Work with our product team to refine product requirements.
  • Feasibility and effort estimations.
  • Provide support to our customers including triaging any issues.

Requirements
What we are looking for

  • Significant experience in a similar role Good knowledge of working with Ruby and Ruby on Rails. Preferably someone who has worked with Ruby and Ruby on Rails for a minimum of 5 years.
  • Working knowledge of Javascript specifically React.
  • Good knowledge of using automated testing frameworks such as RSpec and Cypress.
  • Good knowledge of source control using Git.
  • Familiarity with the agile development methodology specifically Scrum.
  • Familiarity with deploying and managing applications on the cloud.
  • Good knowledge of software deployment tooling and orchestration.
  • Good knowledge of databases systems, especially PostgreSQL.
  • Confidence in refactoring and working with both and existing codebases.
  • A strong and flexible work ethic.
  • Excellent communication skills.

Desired:

  • Preference to participate in pair-programming and using GitHub pull requests to review code of others.
  • Confidence in refactoring and working with both and existing codebases.
  • Familiarity with container frameworks, especially Docker and Kubernetes.

Benefits

  • A competitive salary and benefits package.
  • Global / regional network / exposure in FinTech / Blockchain industry.
  • One of the hottest, fastest scaling startups in Africa.
  • Casual work environment.
  • Great work -life balance.
  • We value autonomy.
  • Opportunity for growth for all employees.
  • Opportunity to work hard and play hard.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Customer Success Senior Manager

AZA | Location: Lagos | Schedule: Full-time | Category: Sales

Job Summary

  • As the Customer Success Senior Manager, your responsibility will be optimizing and improving the customer journey for AZA’s clients across the different stages of the customer lifecycle.
  • You will work with Marketing, Sales, Account Management, Product, Finance, Legal and Compliance and others to be the voice of the customer, championing the customer’s Point of View and building a best-in-class customer experience.
  • You will be leading the Client Onboarding, Sales Admin and Sales Excellence teams in the day-to-day operations with and existing client accounts, owning the Client Onboarding, API Integration and Transaction Journeys, developing and documenting the full process with all stakeholders.
  • You will look to increase the efficiency of the different processes and teams by analysing system and customer data and ensure management of the processes through KPIs and utilizing Salesforce CRM.
  • With the Sales Excellence team you will track the performance of the Sales and Marketing teams overall and look to optimize and improve the performance through assessments of the marketing funnel, sales cycle and customer interactions. This is an exciting opportunity to help take Africa’s leading digital FX company to the next level.
  • This role is open to candidates in London, Lagos, Madrid, Nairobi and Accra.

Responsibilities

  • Lead with a customer-centric approach by setting high standards for client support, relationship management and customer happiness across the Client Onboarding and Sales Admin Teams.
  • Lead the Sales Excellence team, own and improve the processes for the entire customer journey from Marketing through to Account Management and Customer Service.
  • Help identify and fix inefficiencies in current workflows and processes
  • Support the Revenue team by collaborating with internal stakeholders (Sales, Account Management, Compliance, Legal, Product, Finance, Marketing)
  • Be the escalation point for the Client Onboarding and Sales Admin teams for any bottlenecks or showstoppers.
  • Define KPIs and goals for the different teams and ensure management of them through Salesforce.
  • Adhere to the SOPs and compliance standards set internally
  • Display a high level of emotional intelligence and step into a leadership role when required.

Activities:

  • Develop and follow quarterly, monthly, and weekly plans with specific, measurable goals.
  • Lead Client Onboarding and Sales Admin and Sales Excellence teams in completion of their tasks with Sales, Account Management and the clients.
  • Define and continuously improve all processes within the customer journey
  • Work with Compliance and Legal teams document all requirements and exception processes.
  • Work with the Marketing team to improve Marketing interaction with and existing clients.
  • Work with the Product team to identify gaps or improvement opportunities for our platform.
  • Analyze system and customer data to identify improvement opportunities.
  • Use Salesforce daily in managing the Onboarding and API integration processes and verifying transaction information.

Requirements

  • Ambitious and passionate professional with a minimum of 8 years’ experience in a relevant role
  • Experience managing onboarding and administration teams and processes in previous roles.
  • Ability to understand and help promote customer-centric vision at Aza.
  • Persistent and goal-oriented with a mindset to get the job done
  • Excellent interpersonal, communications (written and oral), public speaking, presentation, and listening skills.
  • Experience in Advanced MS Office, Google Suite Tools.
  • Experience using Salesforce to manage processes and KPIs
  • Creative problem solver with the ability to work independently with minimal guidance.
  • Excellent organizational skills and structure ensuring nothing falls through the cracks
  • You’re persevering and willing to roll up your sleeves to do whatever needs to be done
  • Passionate about our mission to develop innovative digital payment and treasury management solutions to help businesses scale in frontier markets
  • Post-holder should be based either in UK / Spain / Nigeria / Kenya / Ghana.

Benefits

  • Competitive salary
  • Casual work environment
  • Great work-life balance
  • We value autonomy
  • Environmental-friendly (we try to use as less paper as possible!)
  • Opportunity for growth for all our employees and more.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Technical Talent Acquisition Partner

Location: Lagos
Schedule: Full-time
Category: People Operations

Job Summary

  • The Technical Talent Acquisition Partner is responsible for ensuring we find, attract, hire and retain the best technical talent at AZA. We are looking for a highly motivated self-starter who will be entrusted with an ongoing quest to discover talent, build a strong employment brand and ensure great relationships with both candidates and hiring managers.
  • As a Talent Acquisition Partner, we expect you to have a knack for spotting and sourcing top talent globally, have demonstrable experience in full cycle vacancies, employer branding and provision of an awesome candidate hiring experience.
  • We are looking for someone who is independent, practical, energetic, passionate, able to operate with a high sense of urgency and has a steady commitment to help candidates find success in our company.
  • The post-holder will be joining a distributed team and report directly to the Talent Acquisition Manager. This role is open to candidates in Lagos, Nigeria

Responsibilities
In the role, you will:

  • Learn AZA’s recruiting process in order to assist hiring managers and stakeholders in our engineering and product divisions with recruiting; start to finish.
  • Work with hiring managers to create and edit Job Descriptions as well as map out feasible talent attraction strategies and processes.
  • Log vacancies in the Applicant Tracking System and research external platforms to publish our roles; based on their specificity.
  • Creatively source candidates, build and manage a talent pool of qualified candidates utilising a variety of direct talent attraction initiatives.
  • Conduct initial screening interviews with candidates and administer technical tests to assess their suitability for the specific roles.
  • Schedule interviews between candidates and the interview panel.
  • Conduct reference checks and personality assessments for selected candidates.
  • Maintain communication with candidates and answer their questions about AZA and the hiring process
  • Assist People Operations with candidates onboarding process.
  • Work with People Operations to track DEI metrics and candidate attrition rates for all positions
  • Provide regular updates and reporting metrics to the internal stakeholders on open vacancies, sourcing strategies, and current pipeline for each role.

Requirements

  • 3+ years of professional vacancies experience and excellent understanding of full-cycle vacancies processes
  • Experience in recruiting specialist roles (e.g., engineering, product and sales specialists)
  • Experience using an industry standard ATS (Applicant Tracking System) such as Workable.
  • Extremely organised and strong attention to detail
  • Reliable, independent, and able to juggle multiple tasks effectively
  • Prompt and effective communication skills (both written and verbal)
  • Good organisational skills and ability to work well under pressure in a fast-paced environment
  • Strong computer skills and ability to use Microsoft Package i.e., Word, Excel, PowerPoint and Gmail packages e.g Google Docs, and Google Calendar
  • A personable demeanour
  • A willingness to learn.

Benefits

  • Competitive salary.
  • Global and regional network / exposure in FinTech.
  • Casual work environment.
  • Great work-life balance.
  • Health care insurance.
  • Pension scheme.
  • Wellness program.
  • Professional development.
  • Performance bonus.
  • Working for one of the fastest scaling start-ups in Africa.
  • …and more!

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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