Beaconhill Smile Clinic Job Vacancies in Nigeria [1 new]

Latest Beaconhill Smile Clinic jobs vacancies October, 2021 for:

  • Call Center Representative

Beaconhill Smile Clinic is an upscale dental practice located in the commercial and residential area of Victoria Island & Ikeja, Lagos. Our mission is to deliver highest quality and comprehensive dental care with confident smiles, which exceed the expectations of our valued clients.

About Us – Beaconhill Smile Clinic


Job Title: | Location: Victoria Island, Lagos | Employment Type: Full-time | Beaconhill Smile Clinic October, 2021

Job Description

  • Answering and responding to customer inquiries and complaints professionally.
  • Handling and resolving customer complaints regarding product sales to customer service problems.
  • Providing customers with the organization’s service and product information.
  • Identifying, escalating priority issues and reporting to the high-level management.
  • Routing inbound calls to the appropriate resources.
  • Following up complicated customer calls where required.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Obtaining and evaluating all relevant data to handle complaints and inquiries.
  • Recording details of comments, inquiries, complaints, and actions taken.
  • Other duties as assigned.

Qualifications

  • Candidates should possess a Bachelor’s Degree qualification.
  • 3 – 5 years work experience.

Required Skills:

  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work with others in a close manner.
  • Good computer skills.
  • Good multi-tasking skills.

Application Closing Date
20th October, 2021.

Method of Application
Interested and qualified candidates should send their Application / CV to: [email protected] using the Job Title as the subject of the mail.