Latest Beaconhill Smile Clinic jobs vacancies October, 2021 for:
- Call Center Representative
Beaconhill Smile Clinic is an upscale dental practice located in the commercial and residential area of Victoria Island & Ikeja, Lagos. Our mission is to deliver highest quality and comprehensive dental care with confident smiles, which exceed the expectations of our valued clients.
Job Title: | Location: Victoria Island, Lagos | Employment Type: Full-time | Beaconhill Smile Clinic October, 2021
- Answering and responding to customer inquiries and complaints professionally.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Identifying, escalating priority issues and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Other duties as assigned.
- Candidates should possess a Bachelor’s Degree qualification.
- 3 – 5 years work experience.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work with others in a close manner.
- Good computer skills.
- Good multi-tasking skills.
Application Closing Date
20th October, 2021.
Method of Application
Interested and qualified candidates should send their Application / CV to: [email protected] using the Job Title as the subject of the mail.