Latest Jobs Vacancies at BrandCoDecember 1, 2022 for:
- IT Manager
- Retail Store Manager / Assistant Store Manager
- E-commerce Operations Officer
BrandCo’s core focus is to identify high-street brands that appeal to the urban African consumer and offer these through world class retail experiences. We take time to understand a brand’s offering and how it can be tailored to consumer’s shopping habits and preferences in our target markets.
Job Title: IT Manager | BrandCo | Location: Lagos | Industry: Retail
Responsibilities
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- Define and align IT infrastructure strategy and architecture with current and future business requirements and objectives.
- Design, develop, implement, and coordinate systems, policies, and procedures.
- Manage business-critical IT tasks and systems administration.
- Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
- Oversee the implementation and management of ERP and cloud service deployment.
- Manage IT projects and ensure adherence to budget, schedule, and scope of the project.
- Develop and maintain relationships with external IT vendors and service providers.
- Facilitate IT security audits or system audits of technologies deployed across our stores and offices.
- Implement company-wide information security procedures and evaluate business risks associated with critical IT Operations.
- Preserve company IT assets by implementing disaster recovery, backup procedures, information security and control structures.
Requirements & Qualifications
- Minimum of 6 years working experience in IT Management.
- Preferably certified in Project Management.
- Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
- Solid knowledge of Project Management processes, strategies, and methodologies.
- Expertise in data centre management, master data management and data governance.
- Strong knowledge of the IT best practices in the retail industry.
- Excellent knowledge of technical management, information analysis and computer hardware / software systems.
Key Skills:
- Excellent communication, people, and managerial skills
- Excellent project management and prioritization skills
- Business strategy aptitude
- Strategic thinking and planning
- Problem-solving, critical thinking and innovation skills.
Application Closing Date
22nd October, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of mail.
Job Title: Retail Store Manager / Assistant Store Manager | BrandCo | Location: Surulere, Lagos | Industry: Retail
Responsibilities
- Oversee the store’s daily operations.
- Responsible for the presentation of the store, sales floor, products, signage and displays.
- Ensure that BrandCo’s policies, procedures and controls are followed.
- Maintain Visual Merchandising Standards in line with brand standards.
- Train, motivate, encourage, and provide constructive guidance to their teams to achieve effective operations.
- Ensure high levels of customers satisfaction through excellent service
- Drive sales and team performance in meeting monthly sales targets.
- Ensure that stores are always properly merchandized.
- Ensure the store always remains clean and presentable.
- Ensure that stock control is within BrandCo guidelines.
- Responsible for ensuring that customer service guidelines and initiatives are in place.
- Ensure compliance in all areas of customer service, store operations and loss prevention.
- Report on buying trends, customer needs and preference.
- Deal with customer complaints and grievances or refer them to the Area manager promptly.
Requirements & Qualifications
- Bachelor’s Degree and M.Sc. in Business Management / Administration / Marketing or any related field.
- Minimum of 3 years related experience in a structured retail environment.
- Excellent people and managerial skills
- Strong drive, confidence, and enthusiasm
- Goal-oriented and commercially aware
- Good communication and interpersonal skills
- Excellent organizational skills and ability to prioritize.
Application Closing Date
22nd October, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of mail.
Job Title: E-commerce Operations Officer | BrandCo | Location: Lagos | Industry: Retail
Responsibilities
- Act as the daily point of contact for e-commerce customer related queries; answering the phone and email enquiries, responding to chats, and resolving complaints in an efficient and timely manner.
- Manage the processing of online order to order fulfilment, including returns and exchange and logistics.
- Initiate stock transfer requests between stores using 3rd party logistics companies.
- Interface with the Buying & Merchandising Team to identify available products e.g. high-volume products or low selling products to promote sales.
- Monitor Wallet Levels with 3rd party logistics companies and request reports where necessary.
- Report on sales and analyse best-selling products, colours and sizes, forecast accordingly and make replenishment recommendations.
- Provide all necessary information to customers on the use of the Company’s current and upcoming products
- Ensure customer satisfaction through professional communication
- Liaise with other departments when required to escalate and resolve customer related issues
- Conduct customer analytics and share insights with the Marketing & Buying Team on potential opportunities.
Requirements & Qualifications
- Bachelor’s Degree in Business Management / Sales / Marketing or any related field.
- 1 – 2 years related experience in a structured business environment.
- Working knowledge and experience of E-commerce platform e.g Shopify.
- Goal-oriented, service-oriented and customer-centric.
- Strong communication skills in English language, both written and spoken.
- Strong analytical, problem-solving and time management skills.
- Ability to pay attention to minute details.
Application Closing Date
22nd October, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title as the subject of mail.