Canada Border Services Agency (CBSA) Operational Liaison Assistant (OLA) at High Commission of Canada to Nigeria

The Deputy High Commission of Canada to Nigeria | Title: Canada Border Services Agency (CBSA) Operational Liaison Assistant (OLA) | Ref: 4438
Location: Abuja, Nigeria
Vacancy type: Indeterminate
Term Details: This is a Locally Engaged Staff position (LES), subject to the Terms and Conditions of for LES in Nigeria.
Level: Assistant
Classification: LE-06 / LE-A3

Summary of Position

  • Under the supervision of the Canada Border Services Agency (CBSA) Liaison Officer (LO) the Operational Liaison Assistant (OLA) will perform a range of operational, strategic, administrative and clerical activities to assist the CBSA program.
  • The CBSA OLA will be responsible for supporting the CBSA in providing integrated border services that support Canada’s national security and public safety priorities while facilitating the free flow of persons and goods in the LO’s area of responsibility (AoR).

OLA responsibilities include:

  • Reporting on cross-border criminal activities and trends involving people and goods;
  • Liaising with local immigration, customs, law enforcement, and airline partners on CBSA mandate issues;
  • Assisting the LO in expanding border management cooperation with officials in the area of responsibility (Nigeria, Sao Tome and Principe, Equatorial Guinea);
  • Representing the LO and the CBSA in networking with representatives of host countries and other organizations;
  • Coordinating travel and meeting planning;
  • Receiving and responding to telephone calls and emails;
  • Preparing correspondence, spreadsheets, and presentations;
  • Monitoring budget expenditures; and completing all required clerical activities.

Essential Qualifications

  • Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.


  • Minimum of a Bachelor’s degree from a recognized university


  • Fluency in English (written and spoken)


  • Minimum of three (3) years recent* experience working in a field related to border security or law enforcement, including but not limited to fraudulent document detection, the administration of customs legislation or the administration of immigration legislation.
  • Minimum of one (1) years recent* experience working in an office environment in an administrative support or program assistant capacity.
  • Experience liaising with Nigerian government agencies, international organizations, foreign missions, or otherwise.
  • *Recent experience is defined as within the last 5 years.

Rated Requirements:

  • The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests and/or presentations.


  • Knowledge of the mandate of the CBSA
  • Knowledge of general office procedure and practices
  • Knowledge of effective use of standard office software (Microsoft Office)

Abilities / Competencies:

  • Effective Interactive Communication
  • Ability to write effective business correspondence (in English)
  • Ability to work under pressure / be organised and prioritise
  • Attention to Detail
  • Client Service
  • Adaptability and flexibility
  • Judgment
  • Teamwork and Cooperation
  • Initiative
  • Integrity
  • Values & Ethics

Asset Qualifications:

  • Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
  • Ability to speak and write in French
  • Experience working in an airport or in a law enforcement agency
  • Holding a university degree in a discipline related to law enforcement
  • Experience working with budgets
  • Experience planning and hosting meetings and networking events
  • Knowledge related to international migration issues and/or transnational crime
  • Experience developing a network of professional contacts

Organizational Needs
Operational Requirements:

  • Ability and willingness to work overtime when required
  • Ability and willingness to travel domestically and internationally when required

Condition(s) of :

  • Nigerian citizen or legally able to work at the High Commission of Canada in Nigeria. (Please note The High Commission does not sponsor work authorizations directly or indirectly).
  • Before an offer of employment can be made, candidates must provide a local address as proof of residence in the specific city or region so that if selected, it will appear on the offer letter.
  • Obtain and maintain a Reliability Status (security clearance) from the Government of Canada covering the entire employment period. This includes a criminal and credit background check.

Area of Selection

  • Open to internal and external applicants who are legal residents or citizens of Nigeria, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the High Commission of Canada in Nigeria does not sponsor work authorizations directly or indirectly.
  • The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community.
  • Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture.
  • Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

NGN 8,284,970 Nigerian Naira annually plus benefits

Application Closing Date
11th April, 2021 at 23:59 UTC+1 / GMT+1

Method of Application
Interested and qualified candidates should:
Click here to apply

Important Informations

  • Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
  • Please do NOT include personal data in these documents (cover letter and CV) such as; age, date of birth, gender, marital status, family status, religion, a picture. Please only include information relevant to the vacancy as requested in the job poster.
  • Candidates who are unable to submit their application due to technical difficulties must report these to: [email protected] prior to the closing date. Failure to so will result in the application being rejected.

Eligibility Instructions (to be included in cover letter)

  • Assessment questions have been included for candidates to complete and include in their cover letters along with the application. In order to be considered for the position, please note that candidates must answer all questions (#1 and #2). Please include the information in paragraph form. Responses must be your original work, and cannot use text from the internet or other sources. Applications using copied text will be disqualified.
  • You will be assessed on your spelling, grammar and effective communication on the application and further along in the process if you’re screened in. Applications not including responses to these questions will be screened out.
  • ** Applications that do not include the Candidate Assessment Questions will not be considered.

Question #1 (750 words maximum)

  • Describe your experience in law enforcement; including the agency name, duration, role and what importance you think law enforcement plays in your community and/or country. Please describe the circumstances around why you left or wish to leave this agency/department/job.

Question #2 (750 words maximum)

  • Describe a situation where you had to create and maintain a professional relationship which was essential to your work under a stressful situation. Describe the situation as well as how your participation contributed to the outcome.


  • Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
  • Only applications submitted in one of the official languages of Canada will be accepted (English or French).
  • Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
  • Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
  • Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
  • The High Commission of Canada in Nigeria does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
  • Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
  • The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar term, indeterminate, part-time or full-time openings at the High Commission of Canada in Nigeria which might arise in the 12 months following the completion of this recruitment process.