Collections Officer at CredPal

Job Title: Collections Officer | CredPal | Location: Yaba, Lagos | Employment Type: Full-time

Purpose Statement

  • We are looking for a collections officer to assist with the collection of outstanding debts.
  • The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible.

Key Deliverables

  • Contact customers and inform them of their overdue bills.
  • Advise customers on their payment options and suggest methods of payments.
  • Negotiate suitable payment plans.
  • Maintain customers’ payment records.
  • Write final notice warnings to customers when payments are not being made.
  • Institute legal actions when customers fail to pay their debt.
  • Respond to customer’s queries.
  • Obtain feedback from overdue customers whose payment is overdue.
  • Investigate customers’ repayment ability and assess the potential risk.

Preferred Qualifications

  • HND / Bachelor’s Degree in Accounting, Business Administration or related field.
  • Relevant training & certifications.
  • 1-2 years previous experience working as a Collections Officer.

Preferred Requirements:

  • Excellent negotiating skills.
  • Good written and verbal communication skills.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Knowledge of office and accounting software.
  • Patience and resilience.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply