Collections Officer at OTP Internet Technology (9Credit)

Job Title: Collections Officer | OTP Internet Technology (9Credit) | Location: Ikeja, Lagos

OTP Internet Technology (9Credit) is a Fin-tech company that provides simple access to loans at anytime and anywhere via an online process.

Job Descriptions

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities

Job Specifications

  • Minimum of B.Sc. / HND / OND in a related field
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays
  • Customer service training / experience
  • Minimum of 1 year of experience in similar role

Application Closing Date
30th September, 2020.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the “Job title” as subject of the email.