Job Title: Contact Center Agent |Bukka Hut | Location: Lekki Phase 1, Lagos
Employment Type: Full-time
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- Take and process customers’ orders.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Seize opportunities to upsell products when they arise.
- Respond to the needs of customers and provide personalized service.
- Strong communication, both written and verbal
- Great active listening skills
- Exceptional interpersonal and rapport building skills
- Strong time management and organizational skills
- Computer literacy
- Previous experience in a customer support role will be a plus.
Application Closing Date
15th May, 2022.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Note: Proximity within Lekki Phase 1 and its environment will be an added advantage.