Contact Center Agent at Bukka Hut

Job Title: Contact Center Agent |Bukka Hut | Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Job Description

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Take and process customers’ orders.
  • Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Seize opportunities to upsell products when they arise.
  • Respond to the needs of customers and provide personalized service.

Required Skills:

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • Strong time management and organizational skills
  • Computer literacy
  • Previous experience in a customer support role will be a plus.

Salary
N50,000 monthly.

Application Closing Date
15th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Note: Proximity within Lekki Phase 1 and its environment will be an added advantage.