Credit (Loan) & Savings Officer at FINCA Microfinance Bank – Imo

Title: Credit (Loan) & Savings Officer | Location: Owerri, Imo | FINCA Microfinance Bank

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About the Role

  • The Credit & Savings Officer is responsible to effectively develop, manage and maintain high quality loans and savings portfolio; cross-selling the organization’s financial products and support the development of delivery channels and front- end technology to improve client’s access to financial services.
  • S/he is also responsible in the close monitoring of repayment behaviors of client to ensure quality, while keeping client’s savings portfolio and other banking channels subscribed by clients active.
  • The position is an entry level position for both experienced and new graduates and reports to the Customer Relationship Supervisor.

Duties and Responsibilities
The functions of a Credit (Loan) & Savings Officer includes but not limited to the following:

  • Partner with Customer Relationship Supervisor in developing weekly/monthly plans with regards to client mobilization and individual performance goals.
  • Maintain a good knowledge of assigned market geographical area and understand clients need with competing products.
  • Research and develop business opportunities within assigned geographical zone and assist marketing department with market research and impact studies upon request.
  • Market all FINCA Products and Services to potential clients by using the promotional tools as approved by management.
  • Responsible in acquisition and management of loans and savings portfolio; Loan initiation, processing, monitoring and repayment.
  • Conduct a thorough loan analysis to ascertain customer’s payment capacity and willingness; evaluate the credit risk before Credit Committee Meetings.
  • Reduce liquidity risk by aggressively reducing dormant savings accounts.
  • Ensure each loan disbursed are in compliance with FINCA lending procedures, policies and methodology.
  • Prepare and present report as assigned by your Team Leader/ Branch Manager.
  • Compile credit files with required documentation and hand over to back office staff for processing.
  • Any other responsibilities required by the Branch Manager or Savings Manager in line with FINCA policies.

Qualification and Experience

  • Bachelor’s Degree/HND with minimum of 2nd Class Lower (2.2) in related discipline.
  • Minimum of 1 year post NYSC experience in credit or a client facing sales role with a financial institution.
  • Strong customer orientation.
  • Basic mathematical and analytical skills required.
  • Willingness to work in the field and travel within the state if requested – 80% of the time
  • Able to work in the team and coordinated actions accordingly
  • Strong ability of follow up and consistency in his/her actions
  • Flexible to accept changes that might occur as a result of institution strategy

Critical Competencies
To perform the role successfully, an individual should demonstrate the following competencies:

  • Analytical – Synthesizes complex or diverse information; Uses intuition and experience to complement data.
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills – Strive to continuously build knowledge and skills; Shares expertise with others.
  • Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Remains open to others’ ideas and tries new things.
  • Teamwork – Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interest; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
  • Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Task calculated risks to accomplish goals.
  • Planning/ Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Set goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Willingness to relocate and work at any FINCA location in Imo State.

How to Apply
Tuesday, 25th May, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply