De Raphcity Travel and Tour is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Relationship Manager
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- A Bachelor’s Degree in Administration or related field.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
3rd March, 2020.
Method of Application
Interested and qualified candidates should send their CV to: [email protected]
clearly indicating the “Job Title” as subject of your mail.