Customer Service Officer at Winco Foam Industries Limited

Title: Customer Service Officer | Location: Lagos | Type: Full Time | Winco Foam Industries Limited

Read more about the company and view other existing opportunities

Responsibilities

  • Provide customers with company’s product information.
  • Prepare product or service reports by collecting and analyzing customer information
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Escalating complex requests through appropriate channels
  • Following up with customers to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents.

Requirements and Experience

  • Minimum of a B.Sc in any Social Sciences or related discipline
  • Minimum of 3 years experience as a Customer Service officer
  • Professional Certification is an added advantage.

Application Closing Date
16th May, 2021

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to:[email protected] using the position Title as the subject of the email