Title: Customer Service Officer | Location: Lagos | Type: Full Time | Winco Foam Industries Limited
- Provide customers with company’s product information.
- Prepare product or service reports by collecting and analyzing customer information
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Identifying and assessing customers’ needs to achieve satisfaction
- Escalating complex requests through appropriate channels
- Following up with customers to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
Requirements and Experience
- Minimum of a B.Sc in any Social Sciences or related discipline
- Minimum of 3 years experience as a Customer Service officer
- Professional Certification is an added advantage.
Application Closing Date
16th May, 2021
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to:[email protected] using the position Title as the subject of the email