Customer Service Representative at Compugeen Nigeria

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Compugeen is a premier value-added service company and technology solutions provider in Africa, Europe and North America with presence in Nigeria, Kenya, South Africa, Dubai, United Kingdom, United State and Canada We are a fast-paced global payment company that allows businesses to accept e-commerce, mobile,& point-of-sale payments and help them make payments seamlessly from their accounting system with robust bank reconciliation function.

We are recruiting to fill the position of:

Job Title: Customer Service Representative

Location:
 Lagos, Nigeria

Job Description

  • The ideal candidate loves talking to people and proactively solving issues.
  • You will be responsible for converting customers into passionate evangelists.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
  • Data entry in various platforms
  • Deliberate planning, strategy and goal setting
  • Development of brand awareness and online reputation
  • Content management (including website)
  • SEO (search engine optimization) and generation of inbound traffic
  • Cultivation of leads and sales
  • Reputation management

Qualifications

  • At least 1 – 3 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online