Customer Service Representative at Olman Business Solutions

Job Title: Customer Service Representative |Location: Port Harcourt, Rivers
Employment Type: Full-time | Olman Business Solutions

Olman Business Solutions is a multidimensional consulting firm keen on providing complete customized solutions to client needs within diverse industries and business sectors, using effective and efficient management tools and quality service techniques.

Job Responsibilities

  • Act as a liaison between the company and customers and assisting with orders, complaints, errors, and lots of other queries.
  • Assist in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience.
  • Promote company’s product and services.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Sending in daily and weekly reports
  • Ensure customer satisfaction and provide professional customer support.
  • Perform any other assigned duties.

HSE Responsibilities:

  • 100% Compliance with features of the Safety Plan.
  • Observes proper operating procedures, noting unsafe practices.
  • Ensures that all relevant QHSE policies are communicated to and understood by department members.
  • Work in safe and conscientious manner to ensure personal safety and safety of colleagues.
  • Communicates with subordinates daily through pre-tour/toolbox meetings.
  • Understand proper use of safety equipment required for his position
  • Understand the emergency duties of his position

Qualifications

  • Bachelor’s Degree or equivalent
  • Minimum of 2 years’ experience in a similar role.
  • Proficiency in the use of Microsoft office applications – MS Excel, Word and Power point
  • Ability to stay calm when customers are stressed or ups
  • Experience working with customer support.
  • Excellent communication skills
  • Good composure and good dress sense. First impression matters!

Salary
N45,000 – N70,000  Monthly.

Application Closing Date
14th September, 2020.

How to Apply
Interested and qualified persons should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of mail.