Customer Service Representative at Outcess

Job Title: Customer Service Representative | Location: Enugu
Employment Type: Full-time | Outcess

Outcess is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

Job Description

  • Build customer interest in the service and product offered by the company.
  • Educate customer on new and existing products on the network.
  • Effective and professional Brand cross selling with vibrancy and personal confidence.
  • Provide accurate product information and serve as a knowledgeable resource for customer
  • Manage daily customer requests and enquiries during contact, ensuring issues are appropriately, accurately and promptly escalated for further escalation for resolution
  • Follow through on commitments made to customer in ther course of selling.


  • Interested Applicant’s should possess NCE / OND / HND/ SSCE
  • Applicant must have basic computer knowledge(Computer savvy, Tech-Savvy)
  • Applicant must have the ability to communicate fluently in English language
  • Applicant must have an Android phone
  • Applicant must have a 4G SIM AND an Android phone with a 4G network.
  • Applicant must reside in Enugu State

Salary Range
NGN30,000 – 40,000 / Month

Application Closing Date
31st October, 2020

How to Apply
Interested and qualified candidates should send their CV to: [email protected] indicating the subject of the mail “Customer Service Representative Enugu”