Customer Service Representative at PFI Capital

Title: Customer Service Representative | Location: Lekki Peninsula, Lagos | PFI Capital


PFI Capital is an Investment Advisory and Asset Management company licensed by the Securities and Exchange Commission as Corporate Investment Advisers and Portfolio/Fund Managers.

About the job

  • The ideal candidate loves talking to people and proactively solving issues.

Responsibilities

  • Communicate with customers via all channels
  • Respond promptly to customers’ enquiries
  • Perform customer verification
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
  • Maintain customer database
  • Compile reports on overall customer satisfaction.

Qualifications

  • At least 1 – 2 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.

Application Closing Date
4th December, 2020.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the ” Title” as the subject of the email.