Customer Services Executive at Libra Motors Limited

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Libra Motors Limited is a foremost transport business company in Nigeria with concentration on people and convenient service delivery. Established in 2003, Libra Motors Limited has set out itself to be a leading transport organization with specialization in people and material movement across several defined routes.

We are recruiting to fill the position below:

Customer Services ExecutiveJob Title: Customer Services Executive

Location: Lagos

Job Description
Customer Service Responsibilities list:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with the customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle Pilots/customer complaint
  • Handles Way-bill enquiries and complaint
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file.
  • Educate customers and drive online sales

Qualifications

  • HND / B.Sc, BA in English or Mass Communication
  • Must have completed his/Her NYSC with a discharged certificate.
  • Previous knowledge in Customer Service will add advantage.
  • Candidate: Preferable a Male candidate, must live withing Okota, Ago Palace, Cele and its environs.

Application Closing Date
23rd March, 2020.

How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected]libmot.com clearly indicating the “Job Title” as the subject of your mail.

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