Customer Support Officer Job Recruitment at Gokada Nigeria

Gokada | Job Title: Customer Support Officer | Location: Lagos
Employment Type: Full-time

Responsibilities

  • Must be fluent and show a willingness to work with a great attitude.
  • Ability to handle customer complaints correctly and take feedback.
  • Provide appropriate solutions and alternatives within the time limits.
  • Follow up to ensure resolution.
  • Keep records of customer interactions correctly.
  • Follow communication procedures, guidelines, and policies.
  • Take the extra mile to engage customers and provide a speedy solution.

Requirements

  • Minimum of B.A / BSc. in any relevant field.
  • 1-2 years of experience in a similar role
  • Good communication skills.
  • Problem-solving skill.
  • Good listening skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online