Customer Support Officer Job Recruitment at Gokada Nigeria
Gokada | Job Title: Customer Support Officer | Location: Lagos
Employment Type: Full-time
Responsibilities
- Must be fluent and show a willingness to work with a great attitude.
- Ability to handle customer complaints correctly and take feedback.
- Provide appropriate solutions and alternatives within the time limits.
- Follow up to ensure resolution.
- Keep records of customer interactions correctly.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers and provide a speedy solution.
Requirements
- Minimum of B.A / BSc. in any relevant field.
- 1-2 years of experience in a similar role
- Good communication skills.
- Problem-solving skill.
- Good listening skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online