Cydene Energy Services Job Recruitment [3 new positions]

Latest jobs vacancies at Cydene Energy in Nigeria – Lagos July 2022.


Cydene Energy – We deliver quality engineering services that support our clients’ oil field operations ranging from Provision of Oilfield Field Equipment, Wellhead Maintenance Services, Materials, Consumables, Pipeline Rehabilitation and Services, Sandblasting and Painting, Operation and Maintenance, Supply of Technical Manpower, Fleet Management, and Project Management Services.

Cydene Energy Services Job Recruitment

July 2022. Full Stack React Native Developer



Location: Lagos
Employment Type: Full-time

What You’ll be Doing
Strategic:

  • Develop high quality software design and architecture.
  • Directing software development projects
  • Producing, testing, and debugging code
  • Collaborate with internal teams and vendors to fix and improve products.
  • Ensure software is up to date with latest technologies.

Operational:

  • Work as part of a small team to build applications for Cydene
  • Architect, build and maintain excellent React Native applications with clean code.
  • Implement pixel perfect UI’s that match designs.
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
  • Identify, prioritize, and execute tasks in the software development life cycle.
  • Develop tools and applications by producing clean, efficient code.

Review and Debug Code:

  • Perform validation and verification testing.
  • Document development phases and monitor systems
  • Ensure all new software functions smoothly across various programs and platforms, including Microsoft and Apple products and mobile systems.
  • Write original code and update existing code, ensuring that all code meets program requirements.
  • Perform intensive testing of all new and existing programs to ensure they are free of errors and function as intended

Person’s Specification

  • BSc / BA in Computer Science or a related Degree
  • Proven experience as a Full Stack React Engineer
  • Extensive experience in software development, scripting, and project management
  • A positive mindset and can do attitude
  • Analytical mind with problem solving aptitude
  • Ability to work independently with little supervision.
  • Excellent organizational and leadership skills.

Requirements:

  • 4 years of professional experience working with React Native.
  • Ability to take over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to general process.
  • An understanding of React Native best practices and a commitment to following them.
  • Ability to create and maintain continuous integration and delivery of React Native applications.

Application Closing Date
31st March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

UX Researcher

Location: Lekki Phase I, Lagos
Employment Type: Full-time

What We’re Looking For

  • We are searching for a Mid to Senior level User Researcher to join our remote product team handing research for a Global E-commerce company. As a user researcher, you will be experienced in using a variety of user research methods to reveal actionable insights.
  • You will have excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on quantitative and qualitative evidence.
  • You will be confident in explaining user needs to senior stakeholders and acting as a persuasive advocate for those needs both within the team and the wider organization.
  • You will have experience with and be comfortable working collaboratively in an agile development environment with designers, developers, and product managers.

What You’ll Be Doing

  • Working closely with product teams to plan, design, prepare and run user research activities
  • Designing and running discovery research to develop a deep understanding of the needs of all users.
  • Managing the usability testing process from recruiting participants, designing tasks, and preparing discussion guides, to test moderation, analysis and presenting results
  • Designing, executing, and analysing qualitative surveys
  • Helping to collect & analyse CX metrics
  • Analysing and synthesising research data to turn research findings into actionable insights
  • Effectively communicating user research findings to the team and the wider organisation, so that they share a strong and empathetic understanding of their users (including formal reports and presentations at show and tells)
  • Maintaining research outputs so they are shareable and traceable
  • Helping to promote a collaborative, user centric culture through group analysis, workshops, and ideation sessions.

What We’re Looking To See

  • Proven experience of designing, facilitating, and analyzing a wide range of qualitative and quantitative user research methods.
  • Strong understanding of strengths and limitations of different research methods
  • Proven experience of presenting user research findings in a wide variety of formats and contexts
  • Experience working with key tools.
  • Demonstrable knowledge, experience in and passion for user centered design practices
  • Proven experience of working in an agile development environment with designers.

Salary
$10 per hour.

Application Closing Date
26th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Technical Customer Service Officer

Location: Lagos
Employment Type: Full-time

Responsibilities
Strategic:

  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Turn prospective Clients to actual Clients
  • Enhance the First Call Resolution
  • Identify new tools and technologies to better serve the customer
  • Drive better sales through service.

Operational:

  • Keep Accurate records and Document Customer Service actions and Discussions
  • Analyze Statistics and Compile Accurate Reports
  • Keep ahead of Industry’s developments and apply best practices to areas of improvement
  • Control Resources and utilize assets to achieve qualitative and quantitative targets
  • Work Effectively with all peers to negotiate and influence customer improvements
  • Organize Training sessions for client representatives in order to enhance product knowledge.
  • Manage Company / Customer’s contact list system.

Key Performance Indicators

  • Increased response time to resolve complaints
  • Maintain 100% of customer base.
  • Quality of Customer Feedback
  • Average Response & Resolution time of customers complaints
  • Increased number of acquired reviews
  • Improved Customer retention Rate.

Person Specification

  • B.Sc qualification in Computer Science or a related field with 3 – 5 years work experience.
  • Proven Experience in providing customer service support
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Able to use these relationships to deliver service improvements
  • Proven Experience in providing customer service support
  • Working knowledge of customer service software, databases and tools
  • Tech savvy and ability to resolve first line issues to customers
  • Able to use these relationships to deliver service improvements.

Requirements:

  • Candidate MUST have experience handling phone/email support in a call center environment.
  • Candidate must beflexible with timing. Shifts are most likely afternoon or evening shifts (3-11pm or 7pm – 3am)
  • Must be available at least 1 day of the weekend.
  • Must be Tech savvy.

Salary
Very Attractive.

Application Closing Date
24th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online