Dragnet Solutions Limited Job Recruitment [3 new]

Latest jobs vacancies at Dragnet Solutions December, 2021 for:

  • Customer Service Representative
  • Brand Manager
  • Capability Lead

Dragnet Solutions Limited – Our client, an industry-leading smart trading company providing unparalleled world-class support to a global community of Oil and Gas players.

Job Title: Customer Service Representative | Location: Lagos | Dragnet Solutions Limited

Requirements

  • At least 1 year client / customer support experience in a Bank or Telecommunication company
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Excellent communication skills
  • Ability to multi-task, prioritize, and manage time effectively

Application Closing Date
30th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply

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Job Title: Brand Manager | Dragnet Solutions Limited

Loaction: Lagos

Key Responsibilities

  • Develop and manage Strategic Brand plans within budget and on time, coordinating the resources and working with cross functional teams of the organization to achieve approved objectives.
  • Develop and manage Strategic Brand plans within budget and on time, coordinating the resources and working with cross functional teams of the organization to achieve approved objectives.
  • Develop and manage Strategic Brand plans within budget and on time, coordinating the resources and working with cross functional teams of the organization to achieve approved objectives.
  • To create, build and establish brand image and awareness by planning, developing & implementing effective advertising & promotion strategies, with a 360 degree campaigns (ATL, BTL, Digital, PR, On-ground activations etc.).
  • Media planning and execution, tracking the category on constant basis. Conduct ROI of all campaigns.
  • To drive Innovation by identifying areas of potential market for new product(s) and conduct market survey and research to confirm its priorities.
  • Strong on Project management – Create project networks, track on regular basis, drive the team and take ownership and accountability to lead it.

Business Performance:

  • To manage the A&P budget efficiently to achieve agreed brand profitability via coordinating with CMM for cost efficient media buying, Supply chain for promotional materials and customer marketing for trade promotions
  • To achieve target brand volume by coordinating with sales team. Liaise with sales for implementation of agreed distribution strategies
  • To achieve profitability of assigned brands by implementing pricing strategies and by optimizing costs and maximizing value of the portfolio.
  • Monitor the performance of the assigned Brands against budgets and take corrective action wherever required to achieve the objectives.

Consumer and Market Intelligence:

  • To constantly engage Consumer and market intelligence – Planning & conducting market research, coordinating with Sales team and agencies.
  • Developing a deep understanding of customers by personal interaction and through formal research
  • Understand products offerings and approach of key competitors & aspired-to brands
  • Ensure data are used or processed for the purpose set for such data and ensure absolute confidentiality while processing or using personal data. Get the consent of the data subject before collecting, processing, and using data.

Education/Knowledge Skills, Attributes, Experience and Other Requirements

  • HND or B.Sc in Sales and Marketing
  • Experience in brand management
  • Knowledge of office management systems and procedures
  • MS Office and English proficiency
  • Outstanding organizational and time management skills
  • Ability to work independently on projects
  • Ability to communicate effectively in person or by email.

Knowledge, Skills and Attributes:

  • Excellent communication skills (including written, oral and presentation skills)
  • Attention to details
  • Strong problem solving & analytical skills
  • Excellent interpersonal skills
  • Good knowledge of Microsoft packages (Word, Excel & PowerPoint).

Physical Requirements:

  • Location: Office-based
  • Travel: 0% – 30%
  • Work Cycles / Days: 5 days / week.

Application Closing Date
30th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply

Note: Only shortlisted candidates will be contacted.

Job Title: Capability Lead | Dragnet Solutions Limited

Loaction: Lagos

Key Responsibilities

  • Working with managers, directors, and HR colleagues to identify individual and team business-related training needs.
  • Develop and implement training plans/modules for the team (all levels) and embed the way of working via on-the-job coaching -field and classroom training.
  • Working innovatively to develop / commission appropriate training and interventions to improve and enhance the learning and development offer. Sourcing and developing specialist third-party providers as required.
  • Develop Sales Competencies, Evaluate and test competencies of the sales team.
  • Identify training needs, design, develop, implement and evaluate training for the sales workforce
  • Ensure field coaching for field sales employees and managers
  • Take ownership and drive the process of on-boarding for new sales employees
  • Regular update of sales training materials
  • Lead in the in establishment of a sales academy
  • Managing the design, development, and delivery of a range of integrated learning and development solutions. Sourcing appropriate methodologies, and delivering training and facilitation to staff as required.
  • Drives and monitors performance evaluation and coaching.
  • Identify the potentials of high performers and build on their strengths.
  • Pool best practices and train the team on how to improve KPI performance.
  • Analyzes and evaluates training needs/gaps on an ongoing basis to keep training current, effective, and result-driven.
  • Establishes and evaluates metrics for assessing training effectiveness.
  • Acting as the organisation’s expert on learning and development, providing expert advice and support to the business, and ensuring that the strategic contribution that learning makes to the organisation is understood.
  • Ensuring that performance data is systematically analysed to identify training needs and inform wider workforce planning.
  • Ensure data is used or processed for the purpose set for such data and ensure absolute confidentiality while processing or using personal data. Get the consent of the data subject before collecting, processing, and using data.

Education, Experience & Other Requirements

  • Possess a First Degree preferably in the Social and Management Sciences, MBA is an added advantage
  • Possess professional certifications on facilitation skills or sales.
  • Have a minimum of 5 to 10 years of work experience in Capability Development (Strong focus on sales capability development)
  • Be able to design and develop training materials
  • Be proficient in the use of Microsoft Office tools
  • Excellent written and oral communication skills
  • Have high degree of integrity and ability to work with minimal supervision

Knowledge, Skills, and Attributes:

  • Excellent communication skills (including written, oral, and presentation skills)
  • Attention to details
  • Strong problem solving & analytical skills
  • Excellent interpersonal skills

Physical Requirements:

  • Location: Office-based
  • Travel: 31% – 60%
  • Work Cycles/Days: 5 days/week

Application Closing Date
30th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply

Note: Only shortlisted candidates will be contacted.

*Read Other Stories From The Web