Entry Level Customer Experience Officer at God Is Good Motors (GIGM)

God Is Good Motors (GIGM)

Job Title: Customer Experience Officer

Location: Warri, Delta
Cadre: Entry Level

Job Description

  • Make or update travel reservation(s) for walk in guest using the online booking system.
  • Create and maintain Guests/ reservation records.
  • Resolve service matters in-person or virtually.
  • Forward booking/traveling reschedule requests to the concerned unit.
  • Announce arrival and departure information using the public address system.
  • Assist with Guests’ luggage check in.
  • Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
  • Adhere to all company policies and promote brand Goodwill.
  • Promote/ Cross sell the GIGM online booking app and other Company products & services.
  • Assist Guests that require special assistance to board or depart conveyance.

Job Requirements

  • B.Sc / HND [2.2 / Lower Credit] from an accredited/ reputable tertiary Institution.

Application Closing Date
5th September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title and Location i.e “Customer Experience Officer – Warri” as the subject of the email.