Eric Kayser Jobs in Nigeria [2 new vacancies]

Latest jobs vacancies at Eric Kayser August 12, 2022

Eric Kayser is a fast-growing Hospitality Company with branches in Victoria Island and Ikoyi, Lagos State.

Eric Kayser Recruitment / Jobs

August 12, 2022

HOTEL JOBS / RESTAURANT JOBS VACANCIES IN NIGERIA

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JULY 5, 2022

Baker at Eric Kayser

Eric Kayser | Job Title: Baker Location: Victoria Island,… Read more here

CUSTOMER SERVICE JOBS / CUSTOMER CARE JOB VACANCIES IN NIGERIA

MAY 26, 2022

Eric Kayser Recruitment for Call Centre Representative

Job Title: Call Centre Representative Job Location: Victoria Island,… Read more here

. Assistant Restaurant Floor Manager


Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

  • Carry out the floor opening and closing procedure according to checklist
  • Ensure quality standards in product, equipment, atmosphere and service using records, menus and appropriate reference material
  • Monitor the implementation of standards set for products and practice to ensure food safety
  • Orient and encourage floor staff to promote menu items pushing sales
  • Ensure good grooming, hygiene, safety and sanitation practices in floor area
  • Look after the assets and provide necessary inventories when needed
  • Report the needs of regular maintenance and upkeep of the floor and its equipment
  • Monitor the floor staff schedule, attendance, section rotation, duties, performance, training and leave participate in their coaching, appraisal and development opportunities
  • Ensure a good and professional communication channel among floor teams and with the head of branch through logbooks, memos, briefings and meetings.
  • Seeking and soliciting feedback from guests and handling their complaints
  • Review the yearly plan for events and promotions with the head of branch
  • Report the floor state of operations to Head of Branch, providing advice for possible improvement
  • Ensure OUTSTANDING customer service is rendered to guests at all times and in a timely manner.
  • Carry out other duties that maybe assigned.

Qualifications

  • Relevant Degree or HND in Business Studies, Management, Hospitality Management or Hotel and Catering.

Experience:

  • Minimum of 2 years experience in a similar role obtained in a well-structured fine dining or casual dining restaurant of a reputable organization.

Skills/Abilities:

  • Excellent customer service skills
  • Commercial awareness
  • Flexibility
  • Good interpersonal skills and Problem-solving skills
  • Active listening, outstanding communication and people skills with great team spirit.
  • Ability to stay professional in a stressful work environment.
  • Available to work different hours including weekends, days, and nights.
  • Good physical abilities
  • Critical thinking and time management skills
  • Patience, Personality and Perseverance abilities
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Food safety training is a plus.

Application Closing Date
16th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Female Display Attendant



Location: Victoria Island, Lagos
Employment Type: Full-time

Job Summary

  • We are looking for ambitious, hardworking, skilled Display Attendant to render excellent customer services to our customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Responsibilities

  • Ensure the display section is kept clean at all times
  • Receive and arrange products from bakery, pastry and kitchen
  • Arrange product name tag according to company standard
  • Arrange delivery packs as directed
  • Ensure that products received and the balance of products at the end of each shift is well recorded.
  • Ensure adequate material that will be used are arranged in a timely manner
  • Provide outstanding customer service to guests.

Qualifications

  • Diploma, HND in any field of study.

Years of Experience:

  • Minimum of 6 months experience obtained in a well-structured quick service restaurant.

Skills / Abilities:

  • Excellent customer service skills
  • Good physical abilities
  • Critical thinking and time management skills
  • Patience, Personality and Perseverance abilities
  • Active listening, effective communication skills with great team spirit
  • Basic math skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Flexibility to work in shifts
  • Food safety training is a plus.

Application Closing Date
16th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Coffee Barista



Location: Victoria Island, Lagos

Job Summary

  • We are looking for an ambitious, hardworking, skilled and professional Coffee Barista to make and serve beverages, such as coffee and tea.
  • The Barista will be responsible for packaging coffee blends, explain menu items to customers, clean, and attempt to ensure that customers are comfortable and satisfied.
  • We are looking for someone who will have the patience, personality and perseverance to thrive in this role. In this position, the Barista uplifts the dining experience for customers.

Responsibilities

  • Preparing and serving hot and cold drinks such as coffee and tea blend; artisan and speciality beverages that meet quality standards.
  • Highlighting the differences between items, and educating customers about brewing methods.
  • Cleaning and sanitising work areas, utensils and equipment
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner
  • Serve customers quickly and efficiently.
  • Demonstrate a thorough understanding of all the menu offerings.
  • Taking inventory and replenishing items in display cases, at tables, or behind the counter.
  • Working as part of a fun, high-energy team.
  • Describing menu items and suggesting products to customers
  • Adhering to all food safety regulations and quality controls.
  • Provide OUTSTANDING customer service to guests.

Qualifications

  • Diploma, HND in any field of study.

Years of Experience:

  • Minimum of 2 years experience obtained in a well-structured and reputable organization.

Skills / Abilities:

  • Exceptional listening and communication skills.
  • Ability to walk, bend, and stand for extended periods.
  • Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
  • A polite and engaging personality.
  • Commitment to customer satisfaction and service excellence.
  • Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
  • Customer service skills and knowledge
  • High level of attention-to-detail
  • Strong ability to multi-task
  • Good level of literacy and numeracy
  • Enthusiasm to develop your skills and knowledge
  • Adaptable to change and willing to embrace new ideas and processes
  • Ability to work unsupervised and deliver quality work.

Application Closing Date
16th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Floor Runner


Location: Victoria Island, Lagos

Job Summary

  • We are looking for energetic and professional Floor runners to join our vibrant restaurant in order to assist the wait staff improve the dining experience for customers.
  • You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

Responsibilities

  • Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
  • Deliver food orders to a variety of customers in a timely manner.
  • Accurately explain food orders to chefs, with specific attention to allergies and special requests.
  • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Uphold our food health safety and sanitation principles.
  • Occasionally check on customers to handle any impromptu requests or issues.
  • Remove dirty dishes from the table.
  • Inform management of customer feedback.
  • Provide outstanding customer service to guests.

Qualifications

  • Diploma, HND in any field of study.

Years of Experience:

  • Minimum of 2 years experience in a similar role obtained in a well-structured restaurant of a reputable organization.

Skills / Abilities:

  • High School Diploma or equivalent qualification is preferred.
  • Active listening, outstanding communication and people skills with great team spirit.
  • Ability to stay professional in a stressful work environment.
  • Superb multitasking skills.
  • Available to work different hours including weekends, days, and nights.
  • Excellent customer service skills
  • Good physical abilities
  • Critical thinking and time management skills
  • Patience, Personality and Perseverance abilities
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Food safety training is a plus.

Application Closing Date
16th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Pastry Assistant

Location: Victoria Island, Lagos

Job Description

  • We are looking for ambitious, hardworking, skilled Pastry staff who would be responsible for the creation, decoration, and presentation of desserts such as cakes, pastries and pies.
  • We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Responsibilities

  • In-depth knowledge of preparing international desserts such as Mousse, English cake, Eclaire, sponge cake, etc
  • Prepare a wide variety of goods such as cakes, cookies, pies, bread etc. following traditional and modern recipes
  • Create new and exciting desserts to renew our menus and engage the interest of customers
  • Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
  • Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
  • Check quality of material and condition of equipment and devices used for cooking
  • Maintain a clean and orderly working station and adhere to health and safety standards.

Requirements

  • Qualification: Certificate in Culinary Arts, Pastry-Making, Baking or relevant field.
  • Years of Experience: Minimum of 1 years experience in preparing international desserts obtained in a well-structured restaurant of a reputable organization.

Skills / Abilities

  • Good communication skills
  • Great attention to detail and creativity
  • Organizing skills
  • Willingness to replenish professional knowledge
  • In depth knowledge of sanitation principles, food preparation and baking techniques and nutrition
  • Working knowledge of baking with ingredient limitations
  • Ability to work with a team

Application Closing Date
16th June, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Call Centre Representative

Job Location: Victoria Island, Lagos | Employment Type: Full-time | Eric Kayser

Responsibilities

  • Handle inbound and outbound calls
  • Have a good knowledge of the company’s products
  • Provided fast and friendly customer support over the phone
  • Attend to customers needs or issues and provide helpful solutions to their problems
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Escalating customer dissatisfaction and complaints in other to resolve any issue.
  • Inform customers about the company’s new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or purchasing company products.
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Provide OUTSTANDING customer service to guests.

Qualifications

  • Minimum of HND in any field of study

Experience:

  • Minimum of 2 years experience in a similar role obtained in a well-structured organization.

Skills/Abilities:

  • Strong communication, both written and verbal
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • A patient and empathetic attitude
  • Strong time management and organizational skills
  • Adaptability and flexibility
  • Comfortable working in fast-paced environments
  • Troubleshooting skills, either basic or advanced, depending on the role and industry
  • Computer literacy
  • Phone skills, including familiarity with complex or multi-line phone systems
  • In-depth knowledge of a company’s products and/or services

Application Closing Date
16th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Driver


Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

  • Keep mileage records
  • Use navigation applications to determine the best route (Google Map)
  • Pick up clients or products from the destination at the time you have been requested to do so.
  • Assist with loading and unloading of luggage’s/products.
  • Ensure that the vehicle is always fuelled and ready for use
  • Listen to traffic and weather reports to stay up-to-date on road conditions
  • Answer clients’ questions about the area and local places of interest
  • Ensure the entire car is kept clean and comfortable at all times
  • Schedule regular car service appointments and report any issues
  • Ensure outstanding customer service is rendered to guests at all times and in a timely manner.

Requirements

  • OND / SSCE qualification
  • 1 – 2 years of experience.
  • Must reside within Lagos Island or its environs.

Remuneration
N70,000 monthly.

Application Closing Date
24th May, 2022.

Method of Application
Interested and qualified candidates should send their Resume in PDF or Word document format to: [email protected] using the Job Title as the subject of the mail.

Floor Runner

Location: Victoria Island, Lagos
Employment Type: Full-time

Responsibilities

  • Deliver food orders to a variety of customers in a timely manner.
  • Accurately explain food orders to chefs, with specific attention to allergies and special requests.
  • Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Uphold our food health safety and sanitation principles.
  • Occasionally check on customers to handle any impromptu requests or issues.
  • Remove dirty dishes from the table.
  • Inform management of customer feedback.
  • Provide outstanding customer service to guests.

Qualifications

  • Candidates should possess an OND or SSCE qualification with 1-2 years work experience
  • Must reside with Lagos Island or its environs.

Salary
NGN 50,000 / Month.

Application Closing Date
24th May, 2022.

How to Apply
Interested and qualified candidates should send their Resume in MS Word document or PDF format to: [email protected] clearly indicating the Job Title as the subject of the email.