Front Desk Office/Digital Marketer at Afiaanyi Services Limited

Afiaanyi Services Limited |Job Title: Front Desk Office / Digital Marketer | Location: Abuja, Nigeria | Employment Type: Full-time

Job Description

  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries
  • Analyze digital data to draw key recommendations around website optimization
  • Conduct social media audits to ensure best practices are being used
  • Maintain digital dashboard of several different accounts
  • Coordinate with sales team to create marketing campaigns
  • Prepare emails to send out to customers
  • Monitor key online marketing metrics to track success
  • Create and maintain online listings across the company’s platforms
  • Ensure that the brand message is consistent

Requirements

  • Minimum of Bachelor’s Degree, HND, Master Degree, NCE qualification.

Application Closing Date
26th October, 2020.

How to Apply
Interested and qualified candidates should send their application letter and CV to: [email protected] using “Front Desk Officer/ Digital Marketer” as the Job Title.