Afiaanyi Services Limited |Job Title: Front Desk Office / Digital Marketer | Location: Abuja, Nigeria | Employment Type: Full-time
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries
- Analyze digital data to draw key recommendations around website optimization
- Conduct social media audits to ensure best practices are being used
- Maintain digital dashboard of several different accounts
- Coordinate with sales team to create marketing campaigns
- Prepare emails to send out to customers
- Monitor key online marketing metrics to track success
- Create and maintain online listings across the company’s platforms
- Ensure that the brand message is consistent
- Minimum of Bachelor’s Degree, HND, Master Degree, NCE qualification.
Application Closing Date
26th October, 2020.
How to Apply
Interested and qualified candidates should send their application letter and CV to: [email protected] using “Front Desk Officer/ Digital Marketer” as the Job Title.