Glovo Recruitment for MFC Store Manager

Job Title: MFC Store Manager | Glovo Nigeria | Location: Lagos

Your Work-life Opportunity

  • In Glovo, we want to change the way consumers buy groceries, and we believe that if we want to revolutionize the industry, we need to deliver a WOW experience to our clients since this is Glovo’s way.
  • To reach this WOW effect you will be managing and coordinating our different retail stores within your city.
  • Your goal will be to quickly adapt the operation of each retail store, co-managing the assortment and pricing and being a hero leader to your team.

Responsibilities
Be a part of a team where you will:

  • Launch groceries retail stores in your city from scratch
  • Manage, control and direct of Groceries retail stores and continuously improve i) functionality ii) service level in order to achieve our Customer Experience goals.
  • Manage staffing plans, schedules, quality initiatives, process change initiatives, and other initiatives necessary to enable the Operations plans.
  • Manage a team of Supervisors with responsibility for each shift within a very fast-paced/ time-critical and demanding environment.
  • Set the requirements and expectations for Retail store Managers, Supervisors and Pickers.
  • Measure performance through metrics, providing feedback, and holding Retail store Managers and supervisors accountable for their performance and the performance of their teams.
  • Be proactive and ensure that best practices are shared across all Retail Stores and shifts.
  • Work closely with other teams (HR, Category Management, Finance, Facility contractors, Safety Manager, LiveOps…) to create and implement initiatives.
  • Supervise the maintenance of the working environment ensuring health and safety standards across your stores.
    Achieve stock accuracy targets.
  • Continuously measure and evaluate the departmental goals and all work processes, available daily labor and daily production goals.
  • Improve quality and eliminate errors, reducing business costs.
  • Manage and report main KPIs on a weekly basis.
  • Perform administrative duties, and additional functions, as needed and determined by management.

You Have

  • An impressive track record in a high-volume, fast-paced grocery chain, distribution or logistics environment
  • 3-5 years of experience in retail, managing multidisciplinary teams
  • Fluency in local language and English
  • Working knowledge of Six Sigma tools and Lean techniques is preferred
  • An empathetic, inclusive and curious attitude
  • We are always looking for the best candidates, so if you think you would be a good fit even if you don’t meet 100% of the requirements we would love to hear from you!

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance

Experience our Glovo Life Benefits

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online