Graduate Customer Experience Officer at God is Good Motors (GIGM) – 3 Slots

Job Title: Graduate Customer Experience Officer | God is Good Motors (GIGM) | Locations: Akowonjo, Ajah & Iyana-ipaja, Lagos
Cadre: Entry/ Officer

Job Description

  • Make or update travel reservation(s) for walk in guest using the online booking system.
  • Create and maintain Guests/ reservation records.
  • Resolve service matters in-person or virtually.
  • Forward booking/traveling reschedule requests to the concerned unit.
  • Announce arrival and departure information using the public address system.
  • Assist with Guests’ luggage check in.
  • Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
  • Adhere to all company policies and promote brand Goodwill.
  • Promote/ Cross sell the GIGM online booking app and other Company products & services.
  • Assist Guests that require special assistance to board or depart conveyance.

Job Requirements

  • BSc/ HND (2.2/ Lower Credit) from an accredited / reputable tertiary Institution.

Application Closing Date
28th August, 2021.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the position and Location as the subject of the email.