Job Title: Graduate Customer Experience Officer | God is Good Motors (GIGM) | Location: Ajah, Lagos
Employment Type: Full Time
- Make or update travel reservation(s) for walk in guest using the online booking system.
- Create and maintain Guests/ reservation records.
- Resolve service matters in-person or virtually.
- Forward booking/traveling reschedule requests to the concerned unit.
- Announce arrival and departure information using the public address system.
- Assist with Guests’ luggage check in.
- Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
- Adhere to all company policies and promote brand Goodwill.
- Promote/ Cross sell the GIGM online booking app and other Company products & services.
- Assist Guests that require special assistance to board or depart conveyance.
- HND (Lower Credit) / B.Sc Degree (2.2 category) from an accredited / reputable Tertiary Institution.
Application Closing Date
26th September, 2021.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using the Job Title (i.e: Customer Experience Officer – Ajah) as the subject of the email.