Graduate Customer Service Intern at Busy Mind Consult

Job Title: Customer Service Intern | Location: Lekki, Lagos
Employment Type: Internship | Busy Mind Consult

Busy Mind Consult – Our client is a service provider in the Dry Cleaning and Laundry Industry.

Responsibilities
The Intern would support in the following task:

  • Interact with customers when they bring in their items to be cleaned (by acting according to guidelines set out by the company) and to make customers feel welcome and comfortable
  • Take customer’s complaints and seek proactive ways to resolve their problems, proffering solutions
  • Receive customer’s clothing or other goods to be cleaned, sorted, checked and booked such on the system
  • Ensure customers garments are well tagged to avoid mismerge.
  • Support in resolving customer complaints.
  • Receive money from customers
  • Assist in the railing of garments and bringing it out for customers.
  • Must keep a record of all garments served out to customers and also records details of garments not ready for follow up.
  • Records the details of Customers who have misplaced their tickets in the missing tickets book.
  • Follow instructions
  • Maintain a positive attitude amidst customers provocation.

Qualifications

  • B.Sc / HND in Social Sciences / Business Administration
  • Experience: Minimum of oneyear experience in a similar role.

Desired Skills:

  • Computer literate
  • Attention to detail
  • Curiosity
  • Communication
  • Confidence and firm, yet respectful

Allowance

  • NGN30,000 monthly.

Application Closing Date
6th November, 2020.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.