Latest job vacancies at Hans and Rene

Hans and Rene has created a friendly work environment were employees have the opportunity to grow. We believe employee well being is the first step towards consumer satisfaction and we are dedicated to providing a sense of security and satisfaction for all employees.

Jobs at Hans and Rene Recruitment

January 30, 2023

Shop Manager at Hans and Rene

November 16, 2022 

Hans and ReneJob Title: Shop Manager Location: Victoria Island, LagosEmployment Type: Full-time Job Description Coordinate and assign roles to floor staff to deliver a seamless experience for customers. Timely service delivery… Read more here

Waiter at Hans and Rene

November 3, 2022 

Hans and Rene Job Title: Waiter Location: LagosEmployment Type: Full-time Responsibilities Count all bank slips at the beginning and end of shifts to ensure that amounts are correct and that there… Read more here

Customer Service Officer at Hans and Rene

October 19, 2022 

Hans and Rene Job Title: Customer Service Officer Location: Lagos Duties Serve as customer service ambassador and assist with problem solving or tour of facility. The first point of contact for… Read more here

Customer Service Officer

Location: Lagos

Duties

• Serve as customer service ambassador and assist with problem solving or tour of facility.
• The first point of contact for all customer service-related issues in the company. Will identify issues bordering on patient satisfaction and strive to resolve them or escalate to the manager and/or senior management for timely resolution.
• Knowing our products inside and out so that you can answer questions.
• Responsible for ensuring customers feedback are elicited through the administration of structured feedback questionnaire. Also responsible for collating, analysing the feedback and sending the report to the Head of Operations. Responsible for identifying areas of improvement from the feedback and making recommendations to the manager on how to resolve them.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Timely monitoring of customers  order and ensuring that delays are minimized.
• Ensuring that resource required to work are identified and made available for the daily operations and where they are not, timely escalation of issues to the relevant department and follow-up to ensure closure.
• Ensure services are provided within the set objectives as well as policies and procedures of Hans&Rene

Requirement

• Candidates should possess relevant qualifications.

Application Closing Date
31st October, 2022.