Head, E-Business at Personal Trust Microfinance Bank

Title: Head, E – Business | Personal Trust Microfinance Bank | Location: Lagos | Type: Full-time

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Role Summary

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  • The Head of E – business is responsible for the development, implementation, sales and management of electronic banking solutions.

Job Responsibilities

  • Develop and implement strategies to grow e-Business.
  • Develop operating manuals/procedures for e-Product operations
  • Drive product utilization and performance across all channels.
  • Provide user support including timely reconciliation and resolution of disputes.
  • Manage e-Business channels and achieve optimal customer satisfaction.
  • Develop new products and solutions in line with corporate objectives.
  • Responsible for payments and collections.
  • Implements and monitor service level agreements.
  • Manage and oversee project implementation within budget and set time frames.
  • Manage relationships with third party service providers.
  • Keep abreast of latest technology and development.
  • Lead the e-Business advocacy across the Bank.
  • Ensure the alignment of IT strategies with the long- and short-term business goals.

Qualification / Skills

  • HND / B.Sc. in IT or Computer Science
  • IT professional certification
  • Strong strategy development and implementation skills
  • Strong leadership and people management skills
  • Excellent interpersonal and communication skills
  • Negotiation and persuasive skills.

Job Requirements:

  • Minimum of 5 years’ experience in IT / e – Business.
  • Experienced in product development and project management.

Application Closing Date
18th June, 2021.

How to Apply
Interested and qualified candidates should forward their CV to: [email protected] using the Title as the subject of the mail.

Note: Successful Applicants will be notified through the above email.