ICS Outsourcing Limited Jobs Recruitment [8 new positions]

Latest ICS Outsourcing Jobs and vacancies in Nigeria – Lagos December 2021

ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business.

Our desire to consistently deliver value-added services to our clients has helped us to evolve into a pacesetter and standard bearer in our industry. We have a reputation for satisfying and surpassing our client’s expectations. Helping our clients achieve greater business outcomes is why ICS Outsourcing exists. We work with them to identify and close efficiency gaps, creating and deploying gap-specific business support solutions which result in verifiable positive outcomes.

Find ICS Outsourcing portal and ICSL Recruitment portal at https://www.icsjobportal.com/login

ICS Outsourcing Limited Jobs in Nigeria


Dec, 2021 Accountant

Location: Lekki, Lagos
Employment Type: Full-time

Key Responsibilities

  • Manage all accounting transactions
  • Ensure the accuracy of financial documents as well as their compliance with relevant laws and regulations.
  • Preparing and maintaining important financial reports
  • Preparing tax returns and ensuring that taxes are paid properly and on time
  • Evaluating financial operations to recommend best practices, identify issues and strategize solutions
  • Offering guidance on cost reduction, revenue enhancement and profit maximization
  • Execution and management of company’s initiatives and daily operations
  • Management of company policies and procedures
  • Handle monthly, quarterly and annual closings
  • Reconcile accounts payable and receivable
  • Manage balance sheets and profit/loss statements
  • Audit financial transactions and documents.
  • Should have knowledgeand experience in Human Resources.

Qualifications

  • B.Sc / HND in Accounting, Finance or relevant Degree.
  • ICAN or relevant certification is a plus.
  • 3-4 years experience as an Accountant
  • Excellent knowledge of accounting regulations and procedures.
  • Hands-on experience with accounting software.
  • Proficiency in MS Excel.
  • Strong attention to detail and good analytical skills.

Application Closing Date
30th December, 2021.

Method of Application
Interested and qualified candidates should send their updated CV to: [email protected] using the Job Title as the subject of the email.

Bank Teller, Nationwide


Location: Nationwide (West, South, North, East)
Employment Type: Full time
Industry: Financial Institution
Category: Banking

Job Description

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.

Job Requirements
We are looking for a candidate who fulfills these requirements:

  • OND/NCE in any field with a minimum of Lower Credit and MERIT respectively.
  • Must not be more than 27 years old.
  • Cash handling experience and on-the-job training may be required.
  • Exceptional time management.
  • Communication and customer service skills.
  • High level of accountability.
  • Efficiency and accuracy.
  • Excellent knowledge of MS Office (especially Excel and Word).
  • Strong communication and people skills.

Salary and Benefits

  • N76,000 – N80,000 Net Monthly.
  • HMO
  • Pension
  • Leave.

Application Closing Date
28th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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IT Support (Intern)

Location: Anthony, Lagos
Employment Type: Internship

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (this may be in person or over the phone)
  • Setting up accounts for new users

Requirements and Qualifications

  • OND holder in a related field of study.
  • 0 – 1 year of work experience.
  • Basic Communication and Interpersonal relationship skills
  • Must have a can-do spirit.

Application Closing Date
31st December, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Intern (NYSC)



Location: Lagos Mainland, Lagos
Employment Type: NYSC
Slot: 5

Description / Requirements

  • Are you a graduate, currently serving in Lagos and looking for a place of primary assignment (PPA)?
  • Do you possess the necessary skillset and a teachable attitude to thrive in a corporate environment?
  • There are opportunities for different positions.

Application Closing Date
31st December, 2021.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using ‘Application for Place of Primary Assignment’ as the subject of the mail.

Sales Controller

| ICS Outsourcing Limited | December 2021 | Location: Lagos | Employment Type: Full-time

Job Description

  • We are looking for a qualified Senior Controller with strong Administrative / Sales skills and experience.
  • He will organize a permanent follow-up of all sales activities, monitor progress made to achieve the budget targets, on a corporate level, on a department level and on the level of individual client managers.
  • He shall work closely with team heads, sales team and senior Managers in Lagos and Germany.
  • He will ensure that the day to day Administrative Sales business operations runs smoothly across all the Sales Departments.

Duties and Responsibilities

  • Develop and implement short/long term strategic marketing plans, sales plans.
  • Forecast to achieve the company’s sales target and objectives for both products & services.
  • Coordinating of the Administrative functions of the Sales team
  • To control the centre sales activities to deliver profitability, complete customer satisfaction and retention and achieve key results.
  • Control and work with heads of teams to achieve success
  • Reports to the Director of Sales
  • Draw up the weekly schedules for the sales team
  • To set the sales target & monitor the sales target achievement
  • Responsible for sales team building, sales target achievement through the team’s monitoring.
  • Direct sales forecasting activities and set performance goals accordingly.
  • Play a significant role in long-term planning, including an initiative geared toward operational excellence.
  • Must have the ability to understand current market trends and buying psychology.
  • Review and analyses sales performances against programs and plans to determine the effectiveness
  • Encourage and ensure all staff deliver Complete Customer Satisfaction to the maximum customer retention and centre margin.
  • To organise and control the activities of the Sales Team.
  • Weekly preparation and submission of the report of all the sales team to the Director Sales.
  • Any other task assigns by the Management from time to time.

Requirements / Qualifications, Experience and Skills

  • Minimum of a Master’s Degree
  • Proficiency in the use of Microsoft Office applications
  • At least 10 working experiences in a Senior Sales Admin position from a reputable organization.

Key competencies and Attributes:

  • Strong Administrative and calculative Skills
  • Leadership and interpersonal skill
  • Target, goal and success-driven,
  • Intelligent and communicative personality.
  • Excellent communication skills (English) verbally and in writing
  • Valid Driver‘s license
  • Age limit: 35 – 45 years.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Bank Teller

| Location: Lagos | ICS Outsourcing Limited | December 2021

Responsibilities

  • Accountable for transactions of a financial and non-financial nature related to account maintenance processing.
  • Posting customer deposits, related suspense account entries, and adjustments.
  • Processing wires and transfers.

Requirements

  • Candidates must have HND Lower Credit / Upper Credit / Distinction as the highest qualification
  • Age: 30years old or below as at last birthday.
  • Must live around Lagos Island / Victoria Island / Lekki / Ajah area of Lagos.

Salary

  • N70,000 monthly + HMO and Pension.

Application Closing Date
30th November, 2021.

How to Apply
Interested and qualified candidates should send their CV and passport photograph to: [email protected] using “Bank Teller” as the subject of the mail.

Note: CV must state your correct date of birth.

Entry Level – IT Support

| | December, 2021 | Location: Victoria Island, Lagos | Employment Type: Full-time

Job Description

  • Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
  • Planning and undertaking scheduled maintenance upgrades.
  • Restricting access to unauthorized site, downloads and users.
  • Setting up accounts for staff, educate them on log in and resolve issues arising.
  • Monitoring and maintaining computer systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Providing technical support across the company (this may be in person or over the phone).
  • Setting up accounts for new users.
  • Repairing and replacing equipment as necessary.

Job Requirements

  • Candidates should possess an HND / OND qualification.
  • Minimum of 1 year work experience.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Contact Center, Customer Service Representative / Front Desk Officer

Location: Lagos
Employment Type: Full-time

Job Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers.

Qualification / Experience

  • B.Sc / HND in any relevant field.
  • Must understand 2 local languages
  • Proven customer support experience or experience as a Client Service Representative
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Business Development Manager

| Location: Lagos Island, Lagos | Employment Type: Full-time

Job Summary

  • As a business development manager, you’ll identify new business opportunities in order to generate revenue, improve profitability and help the business grow.
  • Your work can involve careful strategic planning and positioning in the appropriate markets, or enhancing the operation of the business, position or reputation in some way.
  • You may have a single role in the organisation or lead a team of staff. Your work will often reach across all areas of the business.

Job Description
Sales:

  • Establishes sales objectives by forecasting and developing annual, quarterly and monthly sales quotas; projecting expected sales volume and profit.
  • Develop new strategies, tactics, and plans for future growth of the company’s database
  • Conduct sales campaigns within designated territory to promote the company services.
  • Actively participate in key trade & business associations to generate business leads and increase products’ visibility
  • Direct and coordinate activities involving sales of products or services, or other subjects of sale
  • Oversee the development of sales presentations and proposals
  • Meet the sales target set within the given deadline
  • Oversee and drive execution of strategic business development and relationship management.
  • Develop and drive the strategy for the creation of a low-risk portfolio.

Strategy, Management & Business Continuity:

  • Develop and manage the budget for the department.
  • Provide/present a formal report of activities and achievements of the department monthly to the Country Sales Manager.
  • Participate in internal meetings or committees to provide advice on sales data
  • Establish a system of knowledge management to capture, store, and transfer and retrieve work done within the department for posterity and business continuity.
  • Support the preparation for and response to audits and ensure that any audit findings are appropriately responded to and remediated.

People Management:

  • Provide direction and clarify responsibilities for team members.
  • Communicate effectively with team members and ensure that they are accurately and promptly informed as required.
  • Ensure team cohesiveness and effectiveness within the department.
  • Ensure a seamless handshake with the processes and teams of other departments.
  • Ensure employee engagement within the sales team.
  • Plan, support and evaluate the performance of members of the department.
  • Provide development support and equip team members with the knowledge and skills required to perform their job effectively.

Requirements

  • Interested candidates should possess an MSc / B.Sc Degree qualification
  • At least 3 years of work experience.

Competence Requirements:

  • Critical Thinking, Problem Solving and Analytical Skills
  • Relationship Management (including collaboration & teamwork)
  • Database Management
  • Good Knowledge of Technology (lending applications)
  • Results Orientation
  • Initiative
  • Change Management
  • In-depth Knowledge of Consumer Lending
  • Leadership, Influencing and Negotiation
  • Time Management
  • Effective Communication Skills
  • Persuasion
  • Conflict resolution
  • Continuous Learning & Improvement:
  • Self-Assured, Confident and Assertive
  • Mentoring and Supervisory
  • Resilience
  • Empathy
  • Networking.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Sales Advisor

Locations: Akwa Ibom (Uyo) and Rivers (Port Harcourt) | Employment Type: Full-time

Responsibilities

  • Develop sales strategies that match customer requirements by promoting products, services or ideas.
  • Prospecting customers for products and services.

Requirements

  • Candidate must be a Degree holder (HND / B.Sc) or HND in any course of study and class of Degree
  • 0 – 2 years experience.
  • Age is 26 years and above
  • Terrain/location knowledge of a minimum of 3 years is required.
  • The ability to deliver Instant Results is expected from all Applicants.
  • Good communication skills are required.
  • Applicants must be charismatic and must be able to display the existence of a large customer base.

Required Skills:

  • Creativity
  • Teamwork
  • Listening
  • Crisis management.

Salary
N45,000 monthly.

Application Closing Date
1st December, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply

OND Intern



Location: Anthony, Lagos
Employment Type: Contract
Job Duration: 1 year
Slots: 2 Openings

Job Requirements

  • The ideal candidate must be a smart, young OND holder seeking an IT placement or has already gotten his / her OND result.
  • Should have his / her IT letter handy.
  • Computer literacy is an added advantage.
  • Must have a can do spirit and open to learning.

Salary
N30,000 – N40,000 Monthly.

Application Closing Date
31st December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Or
Click here to apply

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