Ikeja Electricity (IKEDC) Jobs in Nigeria [4 new vacancies]

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Latest Jobs Vacancies at Ikeja Electricity Distribution Company (IKEDC) in Nigeria.  May, 2022


Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, the Ikeja Electric (IE), Nigeria’s largest power distribution network, came into existence on November 1st, 2013 following the handover of the defunct Power Holding Company Of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

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Ikeja Electricity (IKEDC) Recruitment 2022

 May, 2022. Energy Audit Officer

Job Title: Energy Audit Officer | Ikeja Electricity Distribution Company (IKEDC) | Location: Lagos
Employment Type: Full Time
Reporting To: Energy Audit Lead

Role Purpose

  • This role is responsible for supporting the energy audit team lead in providing assurance to top management on all activities related to how energy is accounted for by the business through review of energy related processes, especially the Energy Accounting Policy, and ensure they are adhered to. 

Responsibilities

  • Perform Audit and Assurance on the following in accordance with the Energy Accounting Policy:
    • Energy received by the Company at Trade Points
    • Energy received at the Asset Level (33kV and 11kV Feeders, and Injection Substations)
    • Energy received at the Organizational Level (Business Units and Undertakings)
    • Energy received at Object Level (Private DT and Public DT)
  • Loss escalation and monitoring to resolution of:
    • High Voltage 33kV and 11kV Feeders
    • Transmission Stations and Injection Substations
  • Independent check on routine activities of some of the energy related teams (Energy Management, Maximum Demand Revenue & Mobilization & Optimization, Geographic Information Systems, Platform Analysts, Technical Department) to ensure alignment.
  • Work with team lead to either adjust existing or create new processes that would eventually have impact on how energy is accounted for by the business.
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs
  • Perform other duties as requested by Line Manager and Head of department.

Minimum Qualifications

  • This role requires a First Degree in Electrical / Electronics Engineering, Physics / Electronics or any related discipline.
  • Requires between 0 – 2 years relevant work experience 

Technical Competencies:

  • Energy Audit
  • Energy Demand Forecast
  • Electricity Regulations and Policies
  • Data Gathering and Analysis
  • Business Intelligence

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Supervisory / Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
26h May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 RPE Business Analyst

Location: Lagos
Employment Type: Full time
Reporting To: Head, Revenue Protection & Enforcement

Role Purpose

  • This role will be responsible for providing support in the areas of performance monitoring, analytics and reporting within the Business Unit with the aim of driving operational efficiency of Ikeja Electric.

Responsibilities

  • Develop and implement creative performance reporting template tracker for the Business Units.
  • Monitor and assist in setting targets and KPIs for members of the Business unit RPE team and design actionable reports to improve cash collection drive and boost performance.
  • Collate and interpret data from various sources such as: NMD Metering, NMD Support, QAQC and other units within and outside the commercial department, and analyze results using statistical techniques to guide business decision and ensure operational efficiency.
  • Generate periodic commercial reports (daily, weekly and monthly) such as energy recovery performance report, customer response rate report; unauthorized access reports etc.; as may be required by the Management team.
  • Ensure compliance in the usage of the Estimated Billing Methodology (EBM), with the use of clamp-on meters / Energy Accounting Policy (EAP) for billing delinquent customers.
  • Develop Business Intelligence tools that help drive and monitor collection activities.
  • Coordinate monthly performance review for the Unit.
  • Assist to prepare periodic trend analysis for energy recovered, billed and resulting revenue recovered across the Business Units.
  • Identify, analyze and interpret collection / billing efficiency, customer delinquency trends or patterns based on past or historical performance of the Business Unit.
  • Develop & monitor processes & policies that ensures the integrity of data and compliance to procedures & SLAs within the unit
  • Assist with identifying and analyzing all potential energy leakages from customer metering / Distribution Transformers (DTs).
  • Responsible for the development of units SLAs, NMD and MD, ensuring they are adhered to by all stakeholders.
  • Ensuring SOPs are adhered to and escalate delinquent team members to unit Management for sanctions.
  • Responsible for tracking monthly consumption trend viz-a-viz availability to uncover possible revenue leakage for both MD & NMD customers.
  • Ensure the tracking and monitoring of the electricity consumption patterns of customers within the network.
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
  • Assist in carrying out any other duties as requested by the Head, RPE.

Minimum Qualifications

  • Bachelor’s Degree in any of the following disciplines – Engineering, Accountancy, Banking & Finance or other numerate discipline
  • 3 – 6 years relevant work experience from related sector / organisation and no less than one year of practical experience in strategy & business / data analytics.

Technical Competencies:

  • Knowledge of the power industry and the distribution value chain
  • Strong financial and business acumen
  • Strategic planning
  • Metering
  • Billing
  • Energy Audit
  • Knowledge of NERC regulations.

Behavioral Competencies:

  • Strong problem solving and analytical skills
  • Excellent interpersonal negotiation and communications skills
  • Firm ethical grounding, discipline and integrity
  • Relationship management skills
  • Planning and coordination.

Application Closing Date
23rd May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Data Refining and Information Management Lead

Location: Lagos
Employment Type: Full time
Reporting To: Head, Data Refining & Information Management

Role Purpose

  • This role is responsible for all Business operations reports and provide support for operation departments.

Responsibilities

  • Achieve at least 90% automation of all performance reports across the business.
  • Assist in all project Cost benefit analysis company wide and Impact analysis of projects.
  • Perform periodic trend analysis to show revenues and energy growth of the company.
  • Responsible for all standard and adhoc operation reports for Technical, commercial, and other department
  • Carry out financial projections and analysis for proposed projects or capex investment.
  • Develop effective reporting tools that help drive and monitor performance across the business.
  • Develop and enforce periodic trend analysis to show all key performance indicators to drive the strategic departments effectiveness. 
  • Supervise a team of analysts to design and prepare periodic performance reports and analytics.
  • Provide analytics that help management make sound decision with regards to Technical commercial and marketing strategies.
  • Drive and monitor data synchronization and quality for the business.
  • Management reporting framework (KPI’s) providing stakeholders with the required analytics relating to business activities.
  • Use business data to proffer strategic solutions and develop strategies that help direct non-operational activities in terms key Business parameters.
  • Lead a team of analysts who utilize the mass of data generate in the business to aid strategic business decisions across the company.
  • Ensure all reports are standardize across the Business.
  • Prepare and present strategic analytical reports to guide business decision making.
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
  • Perform other duties as requested by the Management.

Minimum Qualifications

  • This role requires a First Degree or its equivalent Diploma qualification
  • Minimum of 8 years relevant work experience with advance analytics.
  • The person must be experienced and be able use complex data platforms and analytics skill set.

Technical Competencies:

  • Electricity Regulations and Policies
  • Data Gathering and Analysis
  • Business Intelligence
  • Corporate/ Business Strategy
  • Management Information Systems (MIS)

Behavioral Competencies:

  • Strong Communication and Presentation Skills
  • Interpersonal Relations
  • Leadership/ Managerial Skills
  • Critical and innovative thinking
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus.

Application Closing Date
24th May, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

 Purchase / Tender Administration Supervisor

Location: Lagos
Job Type: Full time
Reporting To: Head, Supply Chain Management

Role Purpose

  • This role is responsible for assisting in the procurement of high value materials, per the approval matrix.

Responsibilities

  • Develop and maintain professional relationships with all suppliers, prepare reports and provide support to all managers to plan and execute all purchasing processes and provide an effective interface with all departments.
  • Evaluate and analyze purchasing trend and price trend to identify forecasting demand and minimize purchasing costs.
  • Manage all supplier contracts and assist to administer best pricing strategies for all purchase materials and recommend strategies to improve quality.
  • Prepare consolidated items of purchase for the Annual Material Plan.
  • Assist in obtaining and studying comparative prices and quotations. Make purchasing decisions based on information obtained.
  • Prepare purchase orders and review for accuracy.
  • Assist in conducting pre bid (techno-commercial) meeting/ clarifying and finalizing specification, time frames etc.
  • Contributes to the development of processes and procedures.
  • Review monthly stock statements and take required action.
  • Liaising with other Departments to ensure the procurement of right materials.
  • Market Survey and Stock re-validation.
  • Documentation, analysis of procurement process to payment process and also follow up with payment.
  • Perform vendor rating and follow up with vendor for delivery schedules.
  • Prepare and maintain vendor database and bidder lists.
  • Perform any other duties as requested by the Head of Department,

Minimum Qualifications

  • A relevant Degree and/or MBA (or recognized equivalent).
  • Minimum of of 4 years cognate experience.

Technical Competencies:

  • Electricity Industry Regulatory Knowledge
  • Procurement Management
  • Vendor Selection & Management
  • Safety and Health Compliance 

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
23rd March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Career Management Officer

Location: Lagos
Employment Type: Full time
Reporting To: Career Management Lead

Role Purpose

  • This role is responsible for supporting in the design, implementation and promotion of the career development programs for IE.

Responsibilities

  • Support the development of approach to implementing approved Career Development framework, leveraging job family groupings, career paths and mobility framework for deployment.
  • Coordinate the implementation of the Career Management Cycle.
  • Coordinate and track the implementation of approved career job interventions.
  • Coordinate, track and report on coaching and mentoring activities to ensure compliance with existing policy.
  • Assist in the implementation and rollout of career development tools and ensure update as required.
  • Assist in the implementation of Career Management paths and associated rules for movement within and outside career paths/job groups.
  • Assists in the development of career management PPPs and ensure they are updated with relevant changes as approved by Head of the Department.
  • Provide periodic assessment reports on the performance of the career development interventions.
  • Keep tracks of the succession planning framework and its implementation ensuring there is adequate bench strength for mission critical roles.
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.

Minimum Qualifications

  • First degree (B.SC or H.N.D) Social Sciences or any relevant field.
  • 1 – 3 years in an HR role/ function.
  • HR Professional Certification is an added advantage.

Technical Competencies:

  • Job Analysis & Design
  • Competency Management
  • Organizational Analysis and Design
  • Career Management 

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus.

Application Closing Date
23rd March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 Store Officer

Ikeja Electricity Distribution Company (IKEDC) | Location: Lagos | Job Type: Full time
Reporting To: Store Supervisor

Role Purpose

  • This role is responsible for assisting the Store Supervisor in management of material issue and receipt.

Responsibilities

  • Physical check of any damaged material on receipt of material.
  • Maintenance and audit of material in stock.
  • Inspect items to check and declare item as defective or serviceable.
  • Assist in finalizing various MIS reports pertaining to store procedures.
  • Comply with Quality Management System / Occupational Health & Safety requirements including objectives and applicable regulations relating to assigned jobs.
  • Carry out all other functions as designated in line with achieving the departmental objectives.

Minimum Qualifications

  • Inventory Management
  • Knowledge of store management 
  • Technical Capacity knowledge
  • Good Analytical skills.
  • Commitment to Task.

Technical Competencies:

  • This role requires a first degree in Social Sciences or any related course.
  • Minimum of 1 year experience.

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Supervisory/Managerial Skills
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
23rd March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Head, Business Innovation & Transformation

Location: Lagos
Reporting To: Chief Marketing & Strategy Officer

Role Purpose

  • This role will be responsible for creating, developing, and implementing innovative and transformative ideas that improve operational efficiencies of the business as well as create new non-energy revenue streams for the business. 

Responsibilities

  • Conceptualize and develop new product ideas for Ikeja Electric.
  • Implement go to market strategy for new products and services.
  • Manage and grow all launched products / services through timely review based on customer feedback, for optimal adoption and realization of expected returns on investment.
  • Supervise research and development into new business innovation strategies, product ideation, testing and feedback analysis.
  • Supervise piloting of new Business Innovation initiatives, including documenting success factors and recommendations.
  • Identify and recommend business transformation initiatives and industry best practices that can improve operational efficiency and framework
  • Develop, update and implement processes and SLA’s for initiating and executing new business innovation and product ideas
  • Analyst internal business processes, SLA’s and practices and recommend improvements where necessary.
  • Build alignment with relevant departments, units and external stakeholders to promote and market company’s products and services.
  • Negotiate and facilitate commercial terms for outsourcing, franchising, and other business innovation initiatives with third party partnerships and contracts with key.
  • Any other responsibility as may be required by line manager.

Minimum Qualifications

  • First Degree (B.SC or H.N.D) in Marketing, Social Sciences, or any relevant field.
  • Post graduate qualification and certification is an added advantage.
  • Minimum of 15 years field experience in sales, marketing, and relationship management.
  • Basic computer proficiency (MS Excel, Word, PowerPoint, Outlook – Microsoft tools).

Technical Competencies:

  • Product research & development
  • Product go to market strategy
  • Business process and improvements
  • Strategy development and implementation
  • Customer relationship management.
  • Change Management
  • Sales and marketing
  • Data Analytics.

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Problem Solving & Decision Making
  • Managing Resources
  • Business Focus.

Application Closing Date
16th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Treasury / Accounts Officer

Location: Lagos
Reporting To: Treasury Specialist

Role Purpose

  • This role will be responsible for monitoring daily cash collections and monthly reconciliation across payment channels.

Responsibilities

  • Record and maintain supporting documentation for all financial transactions at business unit level
  • Ensure proper documents/bills are submitted to accounts department for timely preparation of monthly journal entries and account reconciliations
  • Assessing correctness of claim, review computation of bill amount and adjustments
  • Prepare monthly revenue report based on billing
  • Monitor company’s various cash flow forecasts
  • Carry out any other duty as requested by Treasury Specialist or Head of Department.

Minimum Qualifications

  • This role requires a First Degree or its equivalent diploma qualification in Finance & Accounts
  • Requires between 0-2 years relevant work experience with advanced/ extensive knowledge and mastery of relevant theories, principles and complex techniques gained through broad experience or special development.

Technical Competencies:

  • Knowledge and Experience in accounting.
  • Knowledge of treasury software expertise a plus.
  • Advanced analytical, organization, and interpersonal skills.
  • Advanced spreadsheet and modelling skills.
  • Risk Management.
  • Ability to organize and analyse financial information.
  • Attention to detail and accuracy

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
14th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 Internal Control Officer

Location: Lagos
Reporting To: Internal Control Supervisor

Role Purpose

  • This role will be responsible for carrying out day-to-day internal control monitoring and process enforcement activities in the assigned areas of the company.

Responsibilities

  • Implement the requirements of the internal control framework, charter, and manual relating to the assigned coverage areas.
  • Comply fully with the internal control manual and process requirements.
  • Contribute to the development and regular updating of the internal control manual.
  • Contribute to the development of the internal control monitoring and enforcement processes and procedures that guide the operation of the internal control system.
  • Routinely confirm compliance with policies, processes, procedures and other controls within the area of coverage and provide exception reports on a regular basis.
  • Follow up to ensure that the observed or escalated exceptions are regularized within reasonable timeframe.
  • Ensure that deliberate noncompliance with key policies, processes, procedures or other controls is escalated in appropriate format for disciplinary action.
  • Through routine reviews, identify process, policy and procedural gaps in the areas of overage and make appropriate recommendations to strengthen the system.
  • Carry out special reviews directed by Management within the stipulated timeline.
  • Provide regular and appropriate reports to Management on the control monitoring activities in the coverage area.
  • Conduct assigned ad hoc investigations into incidents, complaints, and procedural breaches and provide high quality report within the stipulated timeframe.
  • Comply with Quality Management System/Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.
  • Perform ad-hoc tasks and any other duties assigned by the Head, Internal Control or the Management .

Minimum Qualifications

  • A First Degree or equivalent in Science or Social Science field.
  • Minimum of 2 years experience (including experience in Internal Control Officer or other related functions
  • Professional certifications like ACA, ACCA, CIA, etc., will be an added advantage.
  • Post qualification work experience in Internal Control or related function in relevant sectors of 

Technical Competencies:

  • Internal Control
  • Information Systems Audit
  • Fraud Detection & Control
  • Risk Control
  • Investigation

Behavioral Competencies:

  • Communication and Interpersonal Relations
  • Problem Solving and Decision Making
  • Managing Resources
  • Business Focus

Application Closing Date
14th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

 Call Center Agent

Location: Lagos
Reporting To: Contact Centre Manager

Role Purpose

  • This role will be responsible for receiving and responding to complaints received via the following medium: Phone Calls, Email, Social Media platforms (Facebook, Twitter) and Live-chat, handle the outbound telephone operations and ensure that complaints are handled in a professional and courteous manner.

Responsibilities

  • Manage all inbound or outbound customer conversations seamlessly on all channels voice, email, live chat, and social media- to authenticate customer information, validate customer details, inform customers of impending technician visits, collate customer availability status and update same on the relationship management tool.
  • Professionally manage customer expectation at all levels by resolving most calls on the first contact or refer them to the correct department / unit for possible resolution.
  • Upsell self-service options to enhance customer satisfaction and delight   
  • Responding efficiently and accurately to customers, explaining possible solutions, and
  • Ensure that customers feel supported and valued.
  • Actively take advantage of the instant feedback mechanism on the established social media platforms to engage customers with a view to resolution of complaints.
  • Maximize resources by troubleshooting customers’ complaints in a bid to provide accurate, valid and complete information to customers.
  • Sound Email etiquette needed to understand customer’s expectation, streamline communication and make the information being sent out clear and concise.
  • Listen to customers to better understand their grievances, paraphrase, summarize and document all interactions using specified platforms accurately.
  • Drive improved presence and build customer loyalty by providing good service at all times.
  • Maintain and improve quality results by adhering to standards and guidelines; recommending improved procedures.
  • Assist in Carry out any other duties as requested by Head Customer Service and Head of Department.

Minimum Qualifications

  • First Degree in Art, Sciences and any other Social Science course
  • 1 – 2 years relevant work experience with call center (Inbound & Outbound), Live chat, social media and email management system.

Technical Competencies:

  • Ability to write emails in clear, concise and professional manner
  • Good telephone handling skill
  • Ability to verbally communicate in simple and clear terms
  • Social Media Savvy
  • Excellent knowledge of Facebook, Twitter, Instagram and other chat platforms’ best practices
  • Good customer service management skills
  • Good Analytical skills
  • Excellent use of diction
  • Proficiency in Microsoft office suites

Behavioral Competencies:

  • Ability to work under pressure and multi-task effectively
  • Good interpersonal Skills
  • Attention to Detail
  • Good team player
  • Commitment to Task
  • Adaptability and accountability.

Application Closing Date
8th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online