International Organization for Migration (IOM) Jobs Recruitment [3 new positions]

Latest jobs vacancies at International Organization for Migration (IOM)

The International Organization for Migration (IOM) – Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

May 2022. Senior Operations Assistant (Field Support)

Latest jobs vacancies at International Organization for Migration (IOM)

The International Organization for Migration (IOM) – Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

 May 2022. National Public Health Officer

Requisition: SVN2022.14
Location: Abuja, Nigeria
Organizational Unit: Migration Health Assessment Center
IOM Classification: NOB
Type of Appointment: Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context

• Under the overall supervision of the Chief of Mission (COM) in Nigeria and the direct supervision of the Chief Migration Health Officer in Nigeria, and in close collaboration with the Programme Support Unit (PSU) and the Regional Migration Health Specialist, successful candidate will be responsible for technical support for public health intervention services concerning Migration Health Assessments (HAP) and other programmes implemented by the IOM Migration Health Division in Nigeria.

Core Functions / Responsibilities

• Organize, and coordinate public health interventions in the HAP context. Such interventions may include surveillance for infectious diseases, outbreak preparedness and response, health education and promotion, public health services for host communities, liaison with public health institutions and other activities.
• Support the mission to define the level and scope of public health responses in terms of overall and operational objectives. Contribute to the development of IOM Nigeria strategy for Public Health at the country level.
• Facilitate the integration of health assessment activities into the overall migration-related programming of the Country Office through close collaboration with the various units at the Country Office level. Advise IOM colleagues on the link between the Health Assessment Programme with other teams such as Migrant Protection and Assistance (MPA), Labour Migration, Immigration and Border Management (IBM), Displacement Tracking Matrix (DTM), Water, Sanitation, and Hygiene (WASH),
• Provide technical inputs to develop improved systems for regular monitoring and reporting on health project achievements, challenges, and strategic needs. In conjunction with the Migration Health Officer (MHO) / CMHO, assist in implementing and following up these systems.
• Monitor and evaluate the quality of health care provided to IOM beneficiaries and bring to the supervisor issues with compliance to national and IOM global standards.
• Conduct migration health assessment to fulfil the technical requirements of the resettlement countries. Conduct assessments of the health needs of migrants and mobile populations, including priority causes of ill-health; draft plans to address these for submission to the supervisor.
• Identify and propose potential new projects on migration health that could/should be developed. Participate in their writing and development in consultation with the Chief Migration Health Officer.
• Coordinate and facilitate the implementation of IOM’s Migration Health activities with the Ministry of Health and the UN Country Team partners, and work with relevant health authorities in identifying gaps and needs related to the health of migrants.
• Support capacity strengthening of IOM and its partners to address the public health programming in a coordinated way and disseminate relevant guidelines and information materials. Develop training modules and materials, and act as trainer/ facilitator in IOM’s Migration Health training in close coordination with the CMHO.
• Organize systematic collection, processing, and analyses of migration health data. Provide periodic as well as ad-hoc reporting to MHD for MH activities.
• Ensure the confidentiality of the medical information of IOM beneficiaries.
• Perform such other related duties as may be assigned.

Required Qualifications and Experience
Education:

• Master’s Degree in a Health-related field (such as Medicine, Health sciences, Public Health) from an accredited academic institution with two years of relevant professional experience; or
• University Degree in a Health-related field (as Health Sciences, Public Health Administration) from an accredited academic institution with four years of relevant professional experience.
• Licenses to practice in the relevant medical field in Nigeria.

Experience:

• At least four years of professional experience in global public health and migration health-related issues, including in the context of Humanitarian context.
• Professional / formal training in epidemiology, Monitoring & Evaluation, Reproductive Health, or medical statistics is highly desirable.
• Experience in project development and management, training, and capacity building.
• Ability to coordinate multidisciplinary teams and establishing and maintaining working relations with senior government officials, UN agencies, NGOs, and Donors, including familiarity with the humanitarian cluster system.
• Demonstrated ability to identify, approach, and coordinate with stakeholders of diverse backgrounds and levels of expertise.
• Demonstrated ability to supervise and direct staff and create a team-oriented environment.

Skills:

• Demonstrated ability and willingness to work under challenging areas/situations and drive for results.
• Strong level of analytical skills and computer literacy.
• Excellent and proven Verbal/Written Communication including drafting high-quality concept notes, project proposals, and donor reports.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Required Competencies
Behavioural:

The incumbent is expected to demonstrate the following competencies:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2:

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
  Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
  Women with the above qualifications are encouraged to apply.

Application Closing Date
7th March, 2022.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected]
And
Click here to fill application form

Click here for more information (PDF)

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line SVN2022.14. National Public Health Officer. Abuja.
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
• Please note that this position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.

Project Support Consultant for IOM Nigeria DTM Programme

Location: Maiduguri, Borno
Employment Type: Consultant ( 10 Months)
CFCV No.: CFCV2022/17
IOM Classification : Consultant
Estimated Start Date: As soon as possible

Core Functions / Responsibilities
Working under the overall supervision of the DTM Programme Coordinator based in Maiduguri; and the direct supervision of the Public Information Officer based in Abuja, the consultant will provide his/her technical support to a radio project under “Enhancing displacement and mobility needs tracking, inter-sectorial needs assessment and monitoring displaced populations in Borno, Adamawa, and Yobe (BAY) States”. In particular, the Consultant will:

• Finalize the framework for action and roll out related to the project
• Engage in project advocacy with MoI, IOM, HCWG and AAP CE WG prior to roll out
• Engage with all actors in the initial roll-out and implementation of the project
• Ensure monthly calls with partners to finalize monthly radio show agenda
• Conduct monthly progress checks, and ensure status reports written include details on progress, funds spent and further actions.
• Ensure broadcast of radio programs on state radio every two weeks covering key issues in humanitarian response and gathering feedback from affected people.
• Ensure delivery of 20 one-hour episodes for state radio across the states of Borno, Adamawa and Yobe.
• Determine the program content in collaboration with the Ministry of Information and Culture, AAP/CE WG, HCWG and HCT partners.
• Collect feedback on the delivery and impact of radio programmes.
• Use the existing feedback mechanism to collect feedback from affected people.
• Monitor and evaluate the implementation of the project based on means of verification and targets set.

Performance Indicators for the Evaluation of Results:

• Number of radio programmes produced and broadcasted, according to the timeline Percentage of 2021 MSNA respondents who report receiving information in a preferred language other than Hausa
• Number of reports submitted on time (one per month), 10 in total

Required Qualifications and Experience

• Master’s degree in Communications, Public Relations, Journalism and/or Community Engagement Methods or a related field from an Accredited Academic Institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
• Experience in supporting humanitarian response operations is required.
• Experience in supporting the north-east Nigeria humanitarian response is desirable.
• Knowledge of community engagement practices especially involving vulnerable and crisis-affected populations is required.
• Knowledge of approaches to accountability to affected people is required.
• Familiarity with existing community engagement modalities in north-east Nigeria, particularly complaints and feedback mechanisms, is an advantage.
• Experience in supporting inter-agency coordination efforts to strengthen accountability, such as through a multi-stakeholder working group, is an advantage.
• Excellent reporting and analytical skills required. Experience with donor reporting and/or reporting on community engagement practices.
• Excellent knowledge of English.
• IT literate

Languages:

• Fluency in English – knowledge of multiple / Local languages advantageous.

Travel Required:

• Travel within Borno, Adamawa and Yobe States as required.

Required Competencies
Values:

• Inclusion and respect for diversity – respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency – maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism – demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators:

• Teamwork – develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results – produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge – continuously seeks to learn, share knowledge and innovate.
• Accountability – takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication – encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Others:

• Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
• Female candidates are encouraged to apply

Application Closing Date
8th March, 2022.

Method of Application
Interested and qualified candidates should:
Click here to fill application form
And 
Send Application Letter and CV to: [email protected] using “CFCV2022/17 Maiduguri. Consultant (DTM -Project Support)” as the subject of the mail.

Click here for more information (PDF)

Note

• For the applications to be considered valid, IOM only accepts Applications with a Cover Letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM), and with a subject line CFCV2022/17 Maiduguri. Consultant (DTM -Project Support)
• All applications should include a functional email address, mobile numbers and detailed curriculum vitae (CV).

Senior Medical Assistant

SVN No.: SVN2022.13
Location: Lagos
Organizational Unit: Migration Health Assessment Center
IOM Classification: G6
Type of Appointment: Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context
Under the overall supervision of the Chief of Mission (CoM) and Chief Migration Health Officer (CMHO) and the direct supervision of the Migration Health Officer, the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Lagos, Nigeria.:

Core Functions / Responsibilities

• Organize the Medical Assistants Roster and assign various duties in the unit as well as actively participate in day-to-day scheduling and Data Processing.
• Develop and keep up to date MHAC’s Standard Operating Procedures (SOP’s).
• Supervise and train Medical Assistants in compliance to the MHAC Medical Assistants’ SOPs.
• Assist in analysis of various tools pertaining to migrant flow and satisfaction in MHAC – including active monitoring of scheduling trends.
• Prepare medical forms, laboratory labels, serology code books, chest x-ray labels and daily scheduling of MHD health assessments.
• Ensure that reception area is well organized and presentable at all times.
• Provide accurate information and answers to telephone and/or walk-in queries from applicants regarding their schedules and direct as required.
• Assist in improving the integrity of customer care work by proposing key fraud prevention measures.
• Receive all completed medical deferrals/furtherance, x-rays, and other documents from MHD, update the reception of the same in the database and forward to the migration health physician for clearance.
• Oversee the completion of medical forms, DNA packages and other medical documents and ensure they are transmitted to relevant partners, either by electronic means or by courier services. Verify that correct contacts and physical address are used whenever documents are transmitted by courier services and ensure to inform the receiving party of the parcel tracking number electronically.
• Updating MHD information on the country MHD Website.
• Prepare and submit monthly statistics on Health Assessments performed by MHD.
• Prepare correspondence to respond to queries in respect to relevant matters of the MHAC. File incoming/outgoing letters, reports, memoranda, emails faxes as well as IOM documents and forms related to IOM medical issues.
• Prepare purchase request forms for procurement of equipment and working materials for MHD.
• Data management follow-up including the creation of queries to retrieve information from the database and responding to various follow-up needs.
• Participate in mobile health assessment missions in the Region to provide IT/Database support. 17. Provide Database/data processing support to the Region and other MHD locations as needs arise.
• Suggest improvements to strengthen internal control mechanisms; provide inputs for new procedures to complement and/or adapt existing instructions in an effort to achieve streamlining efficiencies.
• Perform such other duties as may be assigned.

Requirements
Education:

• University Degree in Computer Science, Information Technology / Management, Social Sciences, Statistics, or related field with at least four years of relevant working experience.

Experience:

• Experience in managing large dynamic teams, with a customer service, IT, or administrative background.
• Certificate in IT/Data entry is an advantage.
• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.
• In-depth use of MS office applications, data collection and analysis.
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an added advantage; and,
• Previous working experience with NGOs or international organizations is an added advantage.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Required Competencies
Behavioural:
The incumbent is expected to demonstrate the following competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – Behavioural Indicators Level 2:

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: work strategically to realize the Organization’s goals and communicates a clear strategic direction.

Application Closing Date
6th March, 2022.

Method of Application
Interested and qualified candidates should send their Applications to: [email protected]
And
Click here to apply online

Click here for more information (PDF)

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line SVN2022.13. Senior Medical Assistant, Lagos.
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
• This position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.
• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Job Title: Protection Officer

Location: Abuja (FCT)
Employment Type: Special short-term graded, six months with possibility of extension
Classification: Professional Staff, Grade P2
Estimated Start Date: As soon as possible
Requisition No.: SVN 20

Core Functions / Responsibilities

• In close coordination with the Programme Manager (MPA), supervise the implementation of the mission’s protection programming and contribute to the development of new initiatives in line with the mission’s strategy and the global policies and standards of IOM.
• Monitor and track the financial, administrative and technical aspects of protection projects and activities and check adherence to IOM and donor policies and requirements.
• Coordinate daily protection activities and participate in training development and delivery.
• Monitor and follow up on the protection unit’s assistance to cases of concern, including family tracing and external referral and treatment.
• Participate in the development and application of protection tools related to direct assistance and case management.
• In close coordination with mission colleagues, work towards the transition to the more extensive use of IOM’s MiMOSA data base for the collection and analysis of protection-related beneficiary data, including MiMOSA customization.
• Provide technical inputs to support the development, revision and operationalization of national and state policy and action documents on protection (e.g., referral mechanisms, access to and provision of social and specialized services) and facilitate IOM’s participation in the relevant coordination and technical platforms.
• Maintain effective working relationships with protection stakeholders in Nigeria.
• Contribute to the development of and implement protection-related capacity building activities targeting local actors.
• Compile information, conduct analyses and provide technical inputs to support the development of innovative approaches for protection interventions under the guidance of the Programme Manager (MPA).
• Provide technical guidance and supervise the work of implementing partners, project staff, and consultants.
• Facilitate the mainstreaming of protection and gender in IOM Nigeria’s interventions.
• Provide input to and support research initiatives concerning protection.
• Coordinate regular review and update of protection activities, including identification, referral, and assistance activities for vulnerable migrants in close collaboration with other teams and concerned protection actors.
• Prepare protection-related dashboards, and draft interim and final reports, regular briefings, inputs for press releases, other reports and communications in alignment with donor requirements and IOM standards and procedures.
• Participate in relevant seminars and meetings as well as other events focusing on protection.
• Undertake duty travel as required.
• Perform such other duties as may be assigned.

Required Qualifications and Experience

• Master’s degree in International Law, Development Studies, Political Science, International Relations, Social Studies or a related field from an Accredited Academic Institution with two years of relevant professional experience; or
• University degree in the above fields with four years of relevant professional experience.
• Previous work on protection (e.g., child protection, counter-trafficking) including in the provision of direct assistance to vulnerable groups;
• Experience in managing teams, mentoring and delivering trainings;
• Experience using IOM’s MiMOSA data management system;
• Experience working with specialized international agencies (UN Agencies, International
• Organizations, and International NGOs);
• Experience in project management and monitoring and evaluation is an asset;
• Efficiency, flexibility, high level of professionalism and ability to work under pressure and adhere to strict deadlines;
• Experience in developing and implementing interventions on disability inclusion and gender is desirable
• Familiarity with IOM’s Accountability to Affected Populations framework is preferable;
• Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office objectives.

Skills:

• Strong communication and interpersonal skills as well as strong strategic and creative thinking;
• Ability to guide and supervise staff;
• Ability to formulate relevant programmatic inputs;
• Ability to work quickly and accurately and pay attention to detail;
• Capacity to assist efficiently in a very busy project environment;
• Excellent writing skills with the ability to analyse complex problems and identify and convey clear, rapid solutions;
• Effective resource management skills;
• Strong general analytical skills;
• In-depth knowledge of the broad range of migration-related subject areas dealt with by the Organization; and,
• Knowledge of UN and bilateral donor programming.

Languages:

• IOM’s official languages are English, French, and Spanish.
• External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
• For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies
Values – All IOM Staff Members Must Abide by and Demonstrate These Three Values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 2:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural Indicators Level 2:

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Competencies will be assessed during a competency-based interview.

Other:

• Internationally recruited professional staff are required to be mobile.
• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations.
• Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
• The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Application Closing Date
9th March, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Chief of Mission, Abuja

Requisition: VN 2022 11
Location: Abuja, Nigeria
Classification: Professional Staff, Grade D1
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible

Context

• Under the direct supervision of the Regional Director (RD) for Central and West Africa, the overall guidance of the Director General and relevant units in Headquarters (HQ), the Chief of
• Mission will be responsible and accountable for all activities in the Country Office, overseeing and providing policy, administrative, programme, and obtaining financial support to IOM Country Office in Nigeria.
• The incumbent is the IOM interlocutor with the Federal Government of Nigeria relevant Secretariats, State Governments, UN Country Team, local and international NGOs and other relevant actors such as Academia. The Chief of Mission is responsible for liaison with the Government, regarding the full range of IOM services, as well as for keeping the Regional Office (RO) and HQ units informed of relevant government concerns and programmatic developments and responsible for supporting the Government of Nigeria with regard to the Global Compact on
• Migration, with diplomatic representatives and other Diplomatic representations, as well as, other organizations, overseeing the design and implementation of programming to address the current migration trends from a political and programmatic perspective. The Chief of Mission will liaise directly with the RD and Headquarters (HQ) units regarding policy, political and programmatic developments.
• The Chief of Mission will be responsible and accountable for designing, directing and promoting IOM’s strategy and programming within the overall regional framework.

Core Functions / Responsibilities
Development and follow up of strategies, policies and programmes:

• Develop, clarify and articulate IOM’s overall relations with Nigerian national authorities and strategy, including spearheading policy and project development and implementation in Nigeria with periodic consultation with the Regional Office, Headquarters, Member States and other relevant actors.
• Keep abreast of migration issues and emerging trends and establish close coordination with relevant government ministries and advise the Regional Office and HQ on national policy and government migration policies and make recommendations regarding appropriate course of action for IOM.
• Play an integral role in policy and operational United Nations Country Team (UNCT) inter-agency mechanisms, in particular with a view to positioning migration as a collective concern for relevant UN Agencies including United Nations High Commissioner for Refugees (UNHCR), United Nations Development Programme (UNDP), United Nations Children’s Fund (UNICEF), United Nations Population Fund (UNFPA), UN Women, World Health Organization (WHO), United Nations Office on Drugs and Crime (UNODC), United Nations Economic Commission, as well as integrating migration into the United Nations Sustainable Development Cooperation Framework (UNSDCF) process.
• Stimulate, catalyse and support project development in Nigeria, assessing the appropriateness and effectiveness of programme development and fundraising and strategies and recommend ways to improve these.
• Direct and monitor project planning, design and implementation in Nigeria and give necessary support to the IOM Sub-Office(s). Evaluate IOM’s operational activities in Nigeria and prepare recommendations with a view to increasing their effectiveness.
• Advise RO Dakar and HQ on national policy and migration trends in the country and in the region as well as governments’ migration policies affecting the activities of IOM in Nigeria and prepare proposals for appropriate action. Develop and update IOM’s country strategy as guided by IOM’s Migration Governance Framework (MiGOF).
• Ensure that safety and security management of IOM personnel, facilities and assets are addressed, in coordination with the Regional Field Security Officer and that safety/security oversight in Nigeria is provided. Ensure establishment and regular maintenance of Business Continuity Plans (BCP) and risk mitigation and management mechanisms are in place.
• Take full responsibility for the successful execution of ongoing operational programmes and the development of new ones.
• Advocate for and promote the Organization’s position on migration issues of concern and support regional and international processes and dialogues on migration relevant to Nigeria.
• Ensure participation and engagement of government officials in these initiatives.
• Promote and strengthen relationships and identify opportunities for IOM activities in response to evolving issues and situations.
• Advocate and support the authorities and key stakeholders on development of appropriate policies and strategies on migration management including mainstreaming into national plan and budget. Support their proactive engagement in the global/regional processes and follow up and implementation of the Global Compact for Migration (GCM) for Orderly, Safe and Regular Migration and Sustainable Development Goals (SDGs) going forward.
• Provide advice and technical assistance to the Government of Nigeria in the context of the migratory flows on the Central Mediterranean Route and the humanitarian crisis in the Lake Chad Basin.
• Supervise the implementation and assure high quality performance of a large variety of projects related to internally displaced persons (IDPs), voluntary returns and reintegration; durable solutions for IDPs and vulnerable populations; technical assistance on border monitoring and border management; migration, environment and climate change; community stabilization initiatives; migration and health; diaspora engagement; and trafficking in persons and smuggling; and ensure the inclusion of cross cutting issues such as gender and protection.
• Support and promote regional and international processes and dialogues on migration relevant to Nigeria. Ensure the participation of government officials in these initiatives.
• Advocate for continued IOM leadership on DDRR for low risk ex-combatants and Durable Solutions for the displaced populations in Nigeria.
• Advocate to increase support for IOM’s management of two of the key enablers in the humanitarian response in Northeast Nigeria (DTM and Humanitarian Hubs). Resource management and capacity building.
• To meet growing demands in Nigeria, direct the operational, human resources, administrative, budgetary and financial activities of the Country Office and oversee those of the Sub-Office(s) in accordance with the Organization’s rules and procedures.
• Exercise oversight of financial management, expenditure, and budget preparation and ensure appropriate and timely reporting to donors and prepare briefings and background information requested by RO and HQ, the Government and other entities.
• Ensure establishment and strengthening of internal controls aimed at preventing fraud and mismanagement in all activities.
• Report regularly to the RD, HQ, Nigerian and US government authorities and other interested partners on progress and developments in Nigeria to attend to the migration flows. Ensure the submission of regular and specific narrative, impact, policy, financial, evaluation and statistical reports covering IOM activities; provide briefings for high level delegations and prepare background information requested by RO and HQ, member Governments and other entities.

Resource Mobilization:

• Explore funding opportunities and secure funding and in-kind contributions from different ministries for the organization of activities, as well as, from other donors in the region.

Representation of IOM:

• Develop and promote liaison with governmental authorities at the ministerial and vice-ministerial level and with diplomatic missions, international and regional organizations, non-governmental organizations (NGOs), Human Rights Commissions, civil society, academia and public media in the region, with view to create synergies and identify and developing common activities/projects in the overall migration agenda and priority areas for cooperation and project development, as well as, for fundraising purposes.
• Serve as the IOM Liaison to the Economic Community of West African States (ECOWAS) Commission and the ECOWAS Parliament.
• Serve as co-chair of the Humanitarian Hub Steering Committee.
• Represent the Organization at national and international fora and conferences, ministerial level meetings, academic seminars. Represent IOM in high level consultation fora including the Migration Dialogue in West Africa (MIDWA) and play an integral role in migration policy discussions and apply approved policies in national activities.
• Develop public relations and media activities in order to promote IOM’s image and programmes. Attend media requests nationally and internationally to present IOM’s position with regard to policies and ongoing initiatives in Nigeria.
• Participate in the UN Country Team, establish and chair the UN Migration Working Group. Establish and maintain the migration agenda as a cross-cutting theme in Nigeria given the present migratory trends and its political significance nationally, regionally and internationally.
• Contribute to and support Nigeria ’s priorities with regard to the Global Compact and Sustainable Development Goals and provide support to other inter-agency planning processes and the overall humanitarian strategy.
• Support the Regional Office and when relevant HQs in the preparation and implementation of high-level meetings, with a view to ensuing high level participation of the Government of Nigeria.
• Perform such other duties as may be assigned.

Required Qualifications and Experience
Education:

• Master’s Degree in Political or Social Science, International Relations and / or Business Administration or a related field from an accredited academic institution with fifteen (15) years of relevant professional experience.

Experience:

• Experience in diplomacy, fundraising and public relations, as well as, in liaising with governmental and diplomatic authorities and international institutions.

Skills:

• Proven liaison and negotiation skills;
• Demonstrated strategic and creative thinking;
• In-depth knowledge of the broad range of migration related subject areas dealt with by the Organization;
• Knowledge of programme planning, development, and management;
•  Effective resource management skills, sound knowledge of financial and business administration and of the principles and practices of management; ability to motivate, supervise and coach/ direct staff; and,
• Good level of computer literacy.

Languages:

• IOM’s official languages are English, French, and Spanish.
• External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
• For all applicants, fluency in English is required (oral and written).
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:
Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators level 3:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – Behavioural Indicators level 3:

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Application Closing Date
1st March, 2022 (23:59 local time Geneva, Switzerland)

How to Apply
Interested and qualified candidates should:
Click here to apply online

Additional Information

• Internationally recruited professional staff are required to be mobile.
• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations.
• Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
• The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances, exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
• No late applications will be accepted.

Note

• Previous applicants do not need to re-apply.
• Competencies will be assessed during a competency-based interview.
  IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.
• Only shortlisted candidates will be contacted.
• No Fees: IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

 Senior Customer Service Assistant

Location: Lagos
Employment Type: Special Short-Term (SST) 6 months with
possibility of extension
SVN No: SVN2022.16
IOM Classification : G6
Estimated Start Date: As soon as possible

Job Description
Under the overall supervision of the Chief of Mission (COM) and the direct supervision of the Migration Health Officer (MHO) Lagos, the incumbent will be responsible for providing customer support duties including:

• Managing complaints
• Conducting surveys, collecting feedback, attending to customer requests, and providing information on IOM’s migration health services. 

Core Functions / Responsibilities

• Act as a liaison between applicants (customers) and Head of Units and management.
• In collaboration with the Heads of Units collect feedback on a regular basis from applicants as they go through the examination process to understand issues of concern and provide solutions as appropriate.
• Conduct periodic customer surveys with the objective of assessing quality service delivery and support addressing identified gaps as appropriate.
• Ensure questions and concerns from applicants are processed and communicated both verbally and in writing in a timely manner.
• Conduct periodic Quality Compliance and Quality Assurance audits.
• Monitor and resolve questions or concerns via multiple media; the phone, email, online chat or social media and deescalate any issues in a calm manner.
• Escalate complaints or challenges to the Heads of Units or the supervisor when necessary and appropriate. IOM is committed to a diverse and inclusive work environment. Applications are welcome from first- and second-tier candidates, particularly qualified female candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.
• Schedule and conduct periodic meetings with the Heads of Units and the supervisor on customer-related issues.
• Monitor adherence to Migration Health Assessment Center (MHAC) guidelines for service delivery and compliance with applicable laws and regulations.
• In coordination with MHAC Managers, facilitate implementation and adherence to ISO 9001: 2015 requirements and any IOM customer-specific requirements.
• As necessary, provide technical and administrative support to the MHAC Managers in identifying and adjusting approaches to compliance with the health assessment processes.
• Maintain and promote the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert MHAC Managers of any non-compliance to SOPs or codes of conduct by IOM staff members or partners
• Demonstrate comprehensive understanding of health assessment processes as well as the ability to remain professional, impartial, and unbiased during all interactions with applicants, colleagues, and partners. Support development and implementation of SOPs as needed.
• Ensure relevant and appropriate information and communication materials are available in the waiting areas/rooms.
• Creation of videos for display at the waiting areas/rooms and FAQs to benefit customers.
• Investigate problems or challenges in view of figuring out what went wrong, how problems might be fixed and how to keep them from happening again.
• Any other duties assigned by the supervisor.

Requirements

Education:

• Bachelor’s degree from an Accredited College or University in a Health Care related field or Public Administration, Marketing, or Business Administration with at least four years of relevant work experience in a Health Care setting.

Experience:

• High computer literacy in Windows and MS Office is mandatory, knowledge of web page design would be an asset.
• In-depth use of MS office applications, data collection and manipulation.
• Previous working experience with NGOs or international organizations is an added advantage.

Languages:

• Fluency in English (oral and written) required, working knowledge of the local language.

Skills:

• Knowledge of medical terminology is essential to providing medical support in a healthcare setting.
• Knowledge of procedures used in medical offices, hospitals, and other healthcare facilities.
• Ability to communicate effectively and professionally with applicants and colleagues both verbally and in writing, as well as provide strong documentation.
• Ability to listen actively to comprehend and decode the customers’ message as well as deduce what is implied in the communication.
• Ability to function in a team-oriented environment as well as independently deliver results.

Required Competencies
Behavioural:

• The incumbent is expected to demonstrate the following competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency – maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism – demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 2:

• Teamwork – develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability – takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication – encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – Behavioural Indicators Level 2:

• Leadership – provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: work strategically to realize the Organization’s goals and communicate a clear strategic direction.

Others:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Application Closing Date
6th March, 2022.

Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using “SVN2022.15. Senior Customer Service Assistant. Lagos” as the subject of the mail.
And
Click here to fill application form 

Click here for more information (PDF)

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line “SVN2022.15. Senior Customer Service Assistant. Lagos”.
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
• This position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.

 National Public Health Officer

Requisition: SVN2022.15
Location: Lagos, Nigeria
Organization Unit: Migration Health Assessment Center
Classification: NOB
Type of Appointment: Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context

• Under the overall supervision of the Chief of Mission (COM) in Nigeria and the direct supervision of the Chief Migration Health Officer in Nigeria, and in close collaboration with the Programme Support Unit (PSU) and the Regional Migration Health Specialist, the successful candidate will be responsible for technical support for public health intervention services concerning Migration Health Assessments (HAP) and other programmes implemented by the IOM Migration Health Division in Nigeria.

Core Function / Responsibilities

• Organize, and coordinate public health interventions in the HAP context. Such interventions may include surveillance for infectious diseases, outbreak preparedness and response, health education and promotion, public health services for host communities, liaison with public health institutions and other activities.
• Support the mission to define the level and scope of public health responses in terms of overall and operational objectives. Contribute to the development of IOM Nigeria strategy for Public Health at the country level.
• Facilitate the integration of health assessment activities into the overall migration-related programming of the Country Office through close collaboration with the various units at the Country Office level. Advise IOM colleagues on the link between the Health Assessment Programme with other teams such as Migrant Protection and Assistance (MPA), Labour Migration, Immigration and Border Management (IBM), Displacement Tracking Matrix (DTM), Water, Sanitation, and Hygiene (WASH),
• Provide technical inputs to develop improved systems for regular monitoring and reporting on health project achievements, challenges, and strategic needs. In conjunction with the Migration Health Officer (MHO) / CMHO, assist in implementing and following up these systems.
• Monitor and evaluate the quality of health care provided to IOM beneficiaries and bring to the supervisor issues with compliance to national and IOM global standards.
• Conduct migration health assessment to fulfil the technical requirements of the resettlement countries. Conduct assessments of the health needs of migrants and mobile populations, including priority causes of ill-health; draft plans to address these for submission to the supervisor.
• Identify and propose potential new projects on migration health that could/should be developed. Participate in their writing and development in consultation with the Chief Migration Health Officer.
• Coordinate and facilitate the implementation of IOM’s Migration Health activities with the Ministry of Health and the UN Country Team partners, and work with relevant health authorities in identifying gaps and needs related to the health of migrants.
• Support capacity strengthening of IOM and its partners to address the public health programming in a coordinated way and disseminate relevant guidelines and information materials. Develop training modules and materials, and act as trainer/ facilitator in IOM’s Migration Health training in close coordination with the CMHO.
• Organize systematic collection, processing, and analyses of migration health data. Provide periodic as well as ad-hoc reporting to MHD for MH activities.
• Ensure the confidentiality of the medical information of IOM beneficiaries.
• Perform such other related duties as may be assigned.

Education

• Master’s Degree in a Health-related field (such as Medicine, Health Sciences, Public Health) from an accredited academic institution with two years of relevant professional experience; or
• University Degree in a health-related field (such as Health Sciences, Public Health Administration) from an accredited academic institution with four years of relevant professional experience.
• Licenses to practice in the relevant medical field in Nigeria.

Experience:

• At least four years of professional experience in global public health and migration health-related issues, including in the context of Humanitarian context.
• Professional/formal training in epidemiology, Monitoring & Evaluation, Reproductive Health, or medical statistics is highly desirable.
• Experience in project development and management, training, and capacity building.
• Ability to coordinate multidisciplinary teams and establishing and maintaining working relations with senior government officials, UN agencies, NGOs, and Donors, including familiarity with the humanitarian cluster system.
• Demonstrated ability to identify, approach, and coordinate with stakeholders of diverse backgrounds and levels of expertise.
• Demonstrated ability to supervise and direct staff and create a team-oriented environment. Languages: Fluency in English (oral and written) required, working knowledge of the local language.

Skills:

• Demonstrated ability and willingness to work under challenging areas/situations and drive for results.
• Strong level of analytical skills and computer literacy.
• Excellent and proven Verbal/Written Communication including drafting high-quality concept notes, project proposals, and donor reports.

Required Competencies:

• Behavioural The incumbent is expected to demonstrate the following competencies: Values
• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – Behavioural Indicators Level 2:

• Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: work strategically to realize the Organization’s goals and communicates a clear strategic direction.

Others:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.
• Women with the above qualifications are encouraged to apply.

Application Closing Date
7th March, 2022.

How to apply
Interested and qualified candidates should send their Applications to: [email protected] using “SVN2022.15. National Public Health Officer. Lagos” as the subject of the mail.
And
Click here to fill the online form

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line “SVN2022.15. National Public Health Officer. Lagos”
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
• This position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.

Senior Operations Assistant (Field Support)

SVN No.: SVN2022.02
Location: Lagos
Organizational Unit: Migration Management
IOM Classification: G6
Type of Appointment: Special Short Term (SST) 6 Months with possibility of extension
Estimated Start Date: As soon as possible

Context

• Under the general supervision of the Head of Sub Office (Lagos) and Programme Manager, Migration Management and the direct supervision of the Movement Operations Officer, the Senior Operations Assistant (Field Support) is responsible for supervising movement operations activities in the field, with the following duties and responsibilities:

Core Functions / Responsibilities

• Coordinate a team or teams of up to a total of eight staff members undertaking field activities in an assigned area or areas, such as at an airport, transit centre, third-party facility, camp-based operation or sub-office, or in relation to transportation, including supporting staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of field support activities.
• Coordinate the efficient and effective management of airport services, including care and verification of travel documentation; assistance with airport formalities; escorts for arriving and departing individuals; ensuring individuals with special needs or equipment receive appropriate support; and sending notifications using relevant systems. Schedule daily work for Field Support staff, ensuring adequate coverage for all flight arrivals and departures based on advanced booking notifications (ABNs) and onward movements, and ensure staff have adequate power and IT availability to complete their work. Handle all urgent issues as they occur and process relevant financial paperwork in coordination with IOM management.
• Coordinate staff as they assist individuals at transit centres or third-party facilities throughout their stay. Coordinate with the Movement Operations Manager to maintain an organized flow of individuals and their luggage through arrival and departure procedures at the facility; track relevant information regarding flight data and ensure team members are updated on departure times, delays and cancellations; work with staff to ensure luggage and medical checks are organized in an efficient manner; under the supervision of the Movement Operations Manager, create the weekly shift schedule and assign tasks, ensuring coverage is adequate to maintain a safe, secure and clean environment; report regularly to management on long-stayers and other relevant issues, employing creative problem solving as needed to handle problems. In coordination with the Movement Operations Manager, handle financial paperwork.
• Coordinate timely and adequate services for meals, snacks and water for individual staying at Transit Centres, third-party facilities or during transit in airports and other locations, ensuring staff members work closely with the service provider to ensure meals are culturally appropriate and to reduce the level of waste while keeping the quality of the food at the highest standard.
• Coordinate pre-departure formalities including but not limited to counselling, travel loans, luggage, prohibited items, bag tags and clothing/shoes. Schedule and supervise daily discussions with individuals staying in facilities on cleanliness, litter, and hygiene. Ensure all posters and informational messages are up-to-date and placed in visible locations.
• Provide oversight at transit centres and third-party facilities for extended periods of up to 12 hours and during overnight periods and weekends, ensuring the needs of individuals are met throughout their stay. Communicate promptly with third-party facility representatives and/or management if issues arise.
• Supervise the coordination of transportation from consolidation points, transit centres and third-party facilities, including liaising with service providers, supervising staff as they ensure the identity verification, readiness and organization of individuals being transported, and preparing and supervising relevant briefings. Ensure baggage sorting, tagging, and handling is done appropriately and that staff members arrange for individuals to be escorted on transportation as needed. Ensure persons with special needs are provided with appropriate services and report any issues to supervisors immediately.
• Coordinate and/or provide pre-screening, pre-departure orientation and selection mission support, medical processing support, exit permit support and/or interpretation services for individuals at the airport, in transit centres, camps, consolidation points, IOM facilities and third-party facilities or during transport by air, ground or water.
• Under the close supervision of the Movement Operations Manager, liaise as needed with other Teams and Units in IOM Nigeria and with external partners such as airport and government authorities, relevant embassies, and the United Nations High Commissioner for Refugees (UNHCR). Provide regular feedback on work being accomplished to the Movement Operations Manager and keep supervisors immediately informed of any issues that arise.
• As needed, and under the close supervision of the Movement Operations Manager, assist with financial activities related to movement operations, such as petty cash payments and reports.
• Train Field Support Team members as needed to efficiently and effectively manage their work, conduct quality assurance, and to monitor and guide other Field Support staff members and activities.
• Alert the Movement Operations Manager or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
• Perform such other duties as may be assigned.

Requirements
Education:

• Minimum of four year’s progressive and relevant work experience with Bachelor’s Degree in Social Work, Psychology, Sociology, Migration Management, International Development, or any related Social Sciences.

Experience & Skills:

• Prior Movement Operations, transportation-related and/or management experience a strong advantage.
• Experience working with vulnerable groups and providing psychological first aid in an emergency setting.
• Team-lead experience and coordination with ability to work under immense pressure.
• Project management experience required, preferably in human relations and management.
• Experience in liaising with governmental authorities, civil authorities, and other national / international institutions.
• Experience in the area of migration, refugees and reintegration of migrants and victims of trafficking.
• Experience working in an international organization, development agencies or a UN institution is highly desirable.

Skills:

• Strong computer skills – Word, Outlook, SharePoint, OneDrive, Excel, and Internet.

Languages:

• Fluency in English and working knowledge in one or more national language.

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:

Values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment.

Application Closing Date
24th January, 2022.

Method of Application
Interested and qualified candidates should send their Applications with a Cover Letter to: [email protected]
And
Click here to apply online

Click here for more inormation

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line SVN2022.02. Lagos. Senior Operations Assistant (Field Support) G6.
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV)
• Please note that this position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.

Senior Programme Manager (IBM)

Requisition: VN 2022 08
Location: Abuja (FCT)
Classification: Professional Staff, Grade P4
Type of Appointment: Fixed term, one year with possibility of extension
Estimated Start Date: As soon as possible

Context

• Under the overall supervision of the Regional Director and direct supervision of IOM Nigeria Chief of Mission and with direct technical support from the Regional Thematic Specialist for the Immigration and Border Management (IBM) Division, the successful candidate will be responsible for: providing substantive expert technical support to, and direct management of, the full Program portfolio of IOM Nigeria IBM projects; development of new concepts and new projects for that portfolio in close collaboration with key Nigerian government partners and with the donor community; monitoring and analysis of national and trans-national trends relevant to the IOM Nigeria IBM portfolio; and, contributing to the government of Nigeria perspective and support to regional IBM projects affecting Nigeria.

Core Functions / Responsibilities

• Act as the IBM expert resource for the IOM Country Office in Nigeria by contributing to all programming and Country Office consultations relevant to the IBM portfolio, including areas related to border management, travel and identity documents, biometrics, training and organizational development for government capacity building, and related areas. Actively contribute that expertise to project development and implementation.
• Directly manage all programmatic aspects, notably technical, legal and operational/security components as well as financial,of the IOM Nigeria IBM Program portfolio, including direct responsibility for supervision of Country Office staff and consultants working in that portfolio: ensuring close cooperation with all partners, guiding projects to successful and timely conclusion, applying quality control to all aspects of the various projects’ implementation, ensuring timely and accurate donor reporting and maximum donor/partner visibility, through an accurate and timely monitoring and evaluation system.
• Lead in the development, implementation and monitoring IOM Nigeria’s IBM growth and development vision, aligning it with Government strategic priorities linked to enhanced border management, regularization of border crossing processing, sensitive/personal data collection, sharing and protection mechanisms, inter-agency cooperation. Link and seek synergies between the Country Office strategy and IOM’s regional and global IBM strategies, relevant strategies of other UN agencies, and donor/partners’ national, regional and trans-regional strategies.
• Ensure development and delivery of quality thematic training/workshops for Government of Nigeria (GoN) as required by project outcomes. Help ensure responsive and professional technical support to GoN through, among other activities, development and provision of information resources and training, border and migration management assessments, and related activities.
• Identify needs relevant to legal component of the IBM thematic areas and contribute to the development of relevant legislative tools, policies and procedures.
• Identify needs relevant to operational/ security component of the IBM thematic areas and coordinate and contribute to the development of relevant capacity building strategies while ensuring implementation of international standards and best practices.
• Take the lead in the discussions and actively provide technical inputs to the process of creating a Single Window Database for the Nigerian Government.
• Actively contribute to IOM’s IBM network regionally and globally, analyze and share best practices with relevant colleagues and
• Support regional strategic IBM planning exercises wherever possible, and lead country level strategic IBM planning and provide advice to Chief of Mission and RMO on resource utilization and mobilization options for the Mission’s IBM portfolio.
• Represent IBM in the Country by actively participating in conferences, workshops and meetings related to the thematic area of expertise, as required by the Chief of Mission and as requested by the IBM RTS and IBM at HQ. Develop synergies and partnerships with other agencies, as well as with potential donors, active in Nigeria in relevant technical programming areas.
• Cooperate, participate and develop relations with national organizations relevant for IBM issues and with key-donors for IBM projects in Nigeria.
• Participate and contribute to National, Regional, Continental and Interregional workshops, seminars and consultations, as requested.
• Actively support and guide the capacity building of IOM Nigeria staff in the thematic area and monitor their performance, development and professional growth.
• Perform such other duties as may be assigned.

Requirements
Education:

• Master’s Degree in Law, Law-enforcement, or a related field from an accredited academic institution with minimum seven years of relevant professional experience; or,
• University Degree in the above fields with nine years of relevant professional experience.

Experience:

• Extensive background in border management (including Border Management Information Systems), Identity management, travel and identity documents, biometric applications in the migration sector, and related areas;
• Experience in the field of migration issues, including operational and field experience, IOM project development, and management;
• Experience of running large IBM projects and programs, capacity to deliver IBM-related trainings/ workshops to Government officials is required;
• Experience in liaising with governmental authorities, other national/international institutions and NGOs;
• Extensive work experience with Government or an International Organization in the thematic area;
• Substantive experience in donor project management, programmatically and financially, with IOM or with a UN agency, will be an added advantage.

Skills:

• Good strategic vision of border management in context of facilitations of regular migrations and transnational serious crime prevention;
• Good knowledge of IOM project financial management procedures and tools;
• A well developed or expert understanding of biometrics in migration applications, and an interest in advancing their understanding of this technical area;
• An understanding of the Nigerian public administration system and knowledge of the rules and regulations governing immigration in Nigeria;
• Very good knowledge of administrative and procedural aspects of project management approaches;
• Very good representational skills, including discretion and good judgment.

Languages:

• IOM’s official languages are English, French, and Spanish.
• External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (French, Spanish, Arabic, Russian or Chinese).
• For all applicants, fluency in English is required (oral and written).
• Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators Level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies – behavioural indicators level 3:

• Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
• Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Other:

• Internationally recruited professional staff are required to be mobile.
• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• This selection process may be used to staff similar positions in various duty stations.
• Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.
• The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.
• Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

Application Closing Date
27th January, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Protection Assistant (Field Support)

SVN No.: CFCV2022.01
Location: Lagos
Openings: 8
Organizational Unit: Migration Protection and Assistance (MPA)
IOM Classification: On-Call
Type of Appointment: Special Short-Term Hourly Contract
Estimated Start Date: As soon as possible

Context

• Working under the overall supervision of the Protection Officer Lagos, and the direct supervision of a Protection Assistant in Lagos the successful candidate will contribute to the implementation of activities in the thematic area of
• Counter-Trafficking and Assistance to Vulnerable Migrants under the Migration Management unit, addressing protection concerns of migrants and provision of direct assistance:

Core Functions / Responsibilities

• Support the implementation of the Protection activities and deliverables, including timely delivery, quality control, administrative matters, follow-up, and financial support at the Transit Centre
• Assist with identification of the immediate needs of vulnerable migrants and victims of trafficking and support, including conducting screening interviews and intake as required at the Transit Centre
• Carry out individual consultations with vulnerable migrants and provide immediate rehabilitation and recovery support, including coordination of medical care, psychological counselling, emergency assistance, hospitalization, as well as shelter assistance for consulted persons, if needed. Adhere to IOM’s internal guidance, policies, and principles in the identification of target groups and assistance provision.
• Provide technical and administrative support to relevant state and non-state actors, including training institutions, involved with providing rehabilitation and sustainable reintegration assistance.
• Develop the beneficiary profile and needs assessment formats and ensure that information on returnees is codified and stored into a database (MiMOSA) for further processing, analysis, and reporting.
• Guided by the existing SOP, coordinate with partners to provide family tracing and reunification (FTR) and reintegration support to unaccompanied and separated migrant children (USMC).
• Assist in the development and implementation of awareness-raising activities for VoTs on their rights and available protection, as well as with private sector actors supporting rehabilitation and reintegration efforts.
• Compile inputs and prepare periodic donor reports and updates, including preparation of narrative and financial project reports.
• Support the monitoring of the reintegration of beneficiaries related activities when necessary.
• Submit monthly monitoring reports on time.
• Perform any other duties as may be assigned.

Qualifications
Education:

• Minimum of three year’s progressive and relevant work experience with a Bachelor’s Degree in Social Work, Psychology, Sociology, Migration Management, Humanitarian Affairs, International Development, or any related Social Sciences.

Experience:

• Minimum of three years experience (or five years of experience for candidates holding a school diploma) in the field of migration issues, protection, including operational and field experience.
• Experience in counter-trafficking, protection of vulnerable migrants, SGBV or similar area.
• Project management experience required, preferably in counselling, human relations, and management.
• Experience in liaising with governmental authorities, other national/international institutions.
• Experience in migration, refugees and reintegration of migrants and victims of trafficking or working with an international organization, development agencies or a UN institution is highly desirable.

Skills:

• Strong computer skills – Word, Outlook, SharePoint, OneDrive, Excel, and Internet

Languages:

• Fluency in English and French (oral and written)., Working knowledge of French and/or Spanish is an advantage.

Required Competencies:
Behavioural:
The incumbent is expected to demonstrate the following values and competencies:
Values:

• Inclusion and respect for diversity respect and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and act in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates the ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1:

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

• Only candidates residing in the country of the duty station and within commuting distance of the duty station will be considered.
• Appointment will be subject to certification that the candidate is medically fit for appointment, confirmation of all documents, and security clearances.

Application Closing Date
23rd January, 2022.

Method of Application
Interested and qualified candidates should send their Applications to: [email protected]
And
Click here to apply online

Note

• In order for the applications to be considered valid, IOM only accepts applications with a cover letter not more than one page specifying the motivation for application, addressed to Human Resources, International Organization for Migration (IOM) and with a subject line CFCV2022.01 Lagos. Protection Assistant (Field Support), Hourly.
• All applications should include a functional email address, mobile numbers, and detailed curriculum vitae (CV).
• Please note that this position is open only to Nigerian National applicants and only shortlisted candidates will be contacted.