IO Furniture Jobs in Nigeria [4 new positions]

Latest Jobs vacancies at IOFurniture Careers in Nigeria  May, 2022

IO Furniture Limited – We are a full-service interior design and furniture manufacturing company characterized by our uncompromising quality and innovative design solutions. With innovation, functionality, and style at the heart and soul of our company, we deliver perfection consistently. From our signature classics to our custom project designs we have managed to build a stellar reputation for excellence, quality, reliability and integrity.

We pride ourselves in our ability to interpret the essence of our clients through manufacturing and design. By working closely with each client we are able to create spaces that embody their being, because regardless of whether they are individuals, brands or establishments to us each project is personal.

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Jobs at IO Furniture

IO Furniture Limited Recruitment / Job Vacancies



 May 2022 . Logistics Officer

Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: GM, Operations

Key Summary of the Job

  • To organise the transportation of goods.
  • Responsible for making sure supplies, stock, materials and products are processed through the delivery system efficiently and safely.

Task Complexities

  • Organise transportation activities, including storage of goods, managing information accrued from the factory to delivery, organizing transportation movements.
  • Coordinate and track movement of goods through logistic pathways
  • Review freight rates and other transportation costs to keep working costs low
  • Maintains quality throughout the logistic processes
  • Organise transportation activities, including storage of goods, managing information accrued from point of origin to delivery, coordinating transportation movements.
  • Coordinate and track movement of goods through logistic pathways
  • Execute logistics plan to move products and packages to reach destinations on schedule
  • Maintains quality throughout the logistic processes
  • Arrange transportation, schedule installation staff, and coordinate deliveries to meet customer demand with little to no delay
  • Address any problems or complaints that may arise quickly and amicably
  • Prepare and submit delivery reports to Head of unit weekly.

Core Working Relationships:

  • Commercial Team
  • Production Team
  • Procurement Team
  • Accounts Team.

Education & Experience

  • First Degree in Business Administration, Logistics and Supply Chain Management or a related field.
  • Minimum of 5 years’ related work experience.

Key Job Attributes:

  • Analytical and quantitative decision-making skill
  • Oral and written communication skills
  • Problem-solving, creativity
  • The ability to Multitask
  • The ability to work with and lead a team
  • Ability to work independently
  • Ability to be proactive and deliver results
  • Integrity / Discipline
  • Excellent interpersonal skills
  • Strong negotiation skills
  • Sound knowledge of the Company’s products and services.

Application Closing Date
31st May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Human Resource Generalist

| IO Furniture Limited | Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Chief Human Resource Officer

Key Summary of the Job
The Human Resource Generalist shall be responsible for the execution of the following key human resource administrative and strategic functions:

  • Compensation and Benefits management.
  • Recruitment
  • HR Reporting/Records Management
  • Leave Administration
  • Disciplinary & Consequence Management
  • Performance Management
  • Training & Development.
  • HR Communications
  • Employee Engagement/ Staff Welfare.

Core Working Relationships / Interfaces:

  • Customer Service Team
  • Design & Technical Team
  • Production Team
  • Logistics/Procurement Team
  • Accounts/Finance Team
  • Management Team
  • Government Officials
  • Private & Public Institutions
  • External Consultants
  • Utilities and Service Providers
  • Training and Development Outfits.

Task Complexities
Compensation and Benefits Management:

  • Computation of staff salaries, overtime, loans, salary advance, arrears/bonus, penalties and other deductions.
  • Prompt posting of final payroll inputs on the payroll software and final communication to Accounts department.
  • Follow up on all employee benefits, i.e, pension contribution, group life insurance, health, etc.
  • Processing all staff allowances promptly upon approval by Head, HR/Admin.

Recruitment:

  • Posting of job ads on recruitment portals, shortlisting, conducting assessment tests and Interviews for candidates.
  • Prepare and communicate offer letters to successful candidates.
  • Ensure IT accesses/email creation and procurement of work tools/Identity cards for new intakes through the IT/Admin unit.
  • Co-ordinate staff on-boarding.
  • Contacting applicants’ references and conducting background checks on new staff.
  • Confirmation of new intakes upon successful completion of probation.

HR Reporting / Records Management:

  • Attendance/Absenteeism Administration-Daily monitoring of staff attendance in the office, factory and on sites.
  • Maintenance of personnel files, records and database on the ERP software and maintain an efficient documentation and filing system.
  • Attrition Management.
  • Prepare and file HR reports, letters, contracts, memorandum of understanding, etc.
  • Updating and managing all HR trackers/databases with information such as new hires, terminations, sick leave, warnings, vacation and days off, daily attendance, annual leave, etc.
  • Prepare, manage and execute HR policies, procedure, strategy and processes.

Leave Administration:

  • Administration of staff leave requests.
  • Communication of approval or disapproval of leave requests.
  • Tracking and monitoring of leave days.

Disciplinary & Consequence Management:

  • Conduct necessary investigations where disciplinary issues have been flagged against an erring staff.
  • Attend disciplinary panels and take reports/minutes of such meetings.
  • Draft and issue queries, warning letters, job abandonment, suspension letters and termination letters, in applicable cases.

Performance Management:

  • Conduct periodic performance evaluation/appraisals.
  • Prepare and communicate performance improvement plans.
  • Prepare performance evaluation reports.

Training & Development:

  • Develop an annual training calendar/programme for staff.
  • Identify training needs of staff as indicated the performance evaluation forms.
  • Organize periodic in-house and external trainings for staff.
  • Prepare and document reports of training conducted.

HR Communications:

  • Organize meetings/trainings with staff and teams as required.
  • Communicate general information within the company as appropriate and authorized by management on the appropriate communication channels.
  • Preparation of reports.

Employee Engagement / Welfare:

  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Conduct periodic surveys to measure employee satisfaction and employee engagement.
  • Attend to staff welfare (allowances, feeding and birthdays).
  • Closely monitoring medicals/health issues.
  • Support the implementation of company safety and health programs.

Education and Experience

  • Minimum of a Bachelor’s Degree in any related field.
  • 4 – 5 years previous experience as a Human Resource Generalist

Required Skills:

  • Excellent oral, written and listening communication skills.
  • Outstanding interpersonal relationship.
  • Excellent organizational skills, proactivity, creativity and attention to details.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • General knowledge of various employment laws and practices.
  • Experience in the administration of benefits and compensationprograms and other Human Resources recognition and engagement programs and processes.
  • Display confidentiality on sensitive and personal information.
  • Customer service orientation.
  • People oriented and results driven.
  • Excellent computer skills (word, excel, powerpoint).

Application Closing Date
31st May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Design & Technical Officer (Furniture Manufacturing)

Job Title: Design & Technical Officer (Furniture Manufacturing)

Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Design and Technical Team lead

Key Summary of the Job

  • Produce detailed working/production drawings and specifications
  • Prepare cutting list and accessories list for production and installation
  • Analyze furniture pieces to ascertain production requirements
  • Co-ordinate project planning and material breakdown
  • Visit projects and clients’ sites to take accurate dimensions
  • Plan, schedule and monitor installation progress

Core Working Relationships

  • Customer Service/Sales Team
  • Interior Design Team
  • Logistics/Procurement Team
  • Production Team
  • Installers, Upholsterers & Sprayers

Task Complexities

  • Prepare cutting list and accessories list for production and installation
  • Perform the analysis of furniture pieces to ascertain production requirements
  • Co-ordinate project planning and material breakdown
  • Make material requisition and ensure adequacy of materials for production
  • Visit projects and clients’ sites to take accurate dimensions
  • Engage with other departments within the company to ensure that customer requirements are met
  • Engage with the production team all through the process of manufacturing and installation of furniture and fittings.
  • Evaluate and resolve issues relating to materials requisition for projects and retail orders
  • Engage in material evaluation and planning with the procurement department
  • Materials and tools analysis for projects execution and installation
  • Plan, schedule and monitor installation progress
  • Evaluate and plan rectification of all snags and errors
  • Ensure work is performed as planned and to specification by adhering with the company quality assurance manual

Education & Experience

  • A Degree in Architecture or Engineering.
  • 4-5 years relevant work experience in a furniture manufacturing company.

Key Job Attributes
Generic:

  • Clear written and oral communication skills
  • Strong analytic skills
  • Problem solving and innovative skills
  • Excellent interpersonal skills
  • Proactive and Result – Oriented
  • Attention to details
  • Ability to work with minimal supervision

Technical:

  • Excellent Project management skills
  • Proficiency in the use of AutoCAD
  • Proficiency in Excel
  • Ability to multitask

Application Closing Date
22nd May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Draftsman (Furniture Manufacturing)

Job Title: Draftsman (Furniture Manufacturing)

Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Design & Technical Team Lead

Task Complexities

  • Produce production / technical / workshop drawings following specifications and calculations
  • Prepare cutting list and accessories list for production and installation
  • Interpretation of AutoCAD drawings
  • Prepare rough sketches and detailed work with the use of AutoCAD.
  • Perform calculations for materials and furniture accessories.
  • Liaise with architects and technical officers
  • Prepare, review and redraft alongside the technical and interior design team.
  • Ensure final designs are compliant with clients’ specifications and requirements
  • Identify and communicate potential design problems to team members.

Education & Experience

  • OND / HND in Building Technology or Architecture.
  • 2 – 5 years previous work experience as a draftsman.
  • Previous work experience in a furniture manufacturing company is an added advantage.

Key Job Attributes:
Generic:

  • Clear written and oral communication skills.
  • Strong analytic skills.
  • Problem solving and innovative skills.
  • Excellent interpersonal skills.
  • Proactive and Result – Oriented.
  • Attention to details.
  • Ability to work with minimal supervision.
  • Ability to multitask.

Technical:

  • Excellent with production of technical drawings and interpreting same.
  • Proficiency in the use of AutoCAD.
  • Proficiency in the use of Microsoft Excel.

Core Working Relationships:

  • Customer Service / Sales Team.
  • Interior Design Team.
  • Technical Team.
  • Logistics/Procurement Team.
  • Production Team.
  • Installers, Upholsterers & Sprayers.

Application Closing Date
22nd May, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

HR Generalist

Job Title: HR Generalist | IO Furniture Limited | Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Chief Human Resource Officer

Key Summary of the Job
The Human Resource Generalist shall be responsible for the execution of the following key human resource administrative and strategic functions:

  • Compensation and Benefits management.
  • Recruitment
  • HR Reporting/Records Management
  • Leave Administration
  • Disciplinary & Consequence Management
  • Performance Management
  • Training & Development
  • HR Communications
  • Employee Engagement/ Staff Welfare

Core Working Relationships / Interfaces:

  • Customer Service Team
  • Design & Technical Team
  • Production Team
  • Logistics/Procurement Team
  • Accounts/Finance Team
  • Management Team
  • Government Officials
  • Private & Public Institutions
  • External Consultants
  • Utilities and Service Providers
  • Training and Development Outfits

Task Complexities:
Compensation and Benefits Management:

  • Computation of staff salaries, overtime, loans, salary advance, arrears/bonus, penalties and other deductions.
  • Prompt posting of final payroll inputs on the payroll software and final communication to Accounts department.
  • Follow up on all employee benefits, i.e, pension contribution, group life insurance, health, etc.
  • Processing all staff allowances promptly upon approval by Head, HR/Admin

Recruitment:

  • Posting of job ads on recruitment portals, shortlisting, conducting assessment tests and Interviews for candidates.
  • Prepare and communicate offer letters to successful candidates.
  • Ensure IT accesses/email creation and procurement of work tools/Identity cards for new intakes through the IT/Admin unit.
  • Co-ordinate staff on-boarding.
  • Contacting applicants’ references and conducting background checks on new staff.
  • Confirmation of new intakes upon successful completion of probation>

HR Reporting / Records Management:

  • Attendance/Absenteeism Administration-Daily monitoring of staff attendance in the office, factory and on sites.
  • Maintenance of personnel files, records and database on the ERP software and maintain an efficient documentation and filing system.
  • Attrition Management.
  • Prepare and file HR reports, letters, contracts, memorandum of understanding, etc.
  • Updating and managing all HR trackers/databases with information such as new hires, terminations, sick leave, warnings, vacation and days off, daily attendance, annual leave, etc.
  • Prepare, manage and execute HR policies, procedure, strategy and processes

Leave Administration:

  • Administration of staff leave requests.
  • Communication of approval or disapproval of leave requests.
  • Tracking and monitoring of leave days

Disciplinary & Consequence Management:

  • Conduct necessary investigations where disciplinary issues have been flagged against an erring staff.
  • Attend disciplinary panels and take reports/minutes of such meetings.
  • Draft and issue queries, warning letters, job abandonment, suspension letters and termination letters, in applicable cases

Performance Management:

  • Conduct periodic performance evaluation/appraisals.
  • Prepare and communicate performance improvement plans.
  • Prepare performance evaluation reports

Training & Development:

  • Develop an annual training calendar/programme for staff.
  • Identify training needs of staff as indicated the performance evaluation forms.
  • Organize periodic in-house and external trainings for staff.
  • Prepare and document reports of training conducted

HR Communications:

  • Organize meetings/trainings with staff and teams as required.
  • Communicate general information within the company as appropriate and authorized by management on the appropriate communication channels.
  • Preparation of reports.

Employee Engagement / Welfare:

  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Conduct periodic surveys to measure employee satisfaction and employee engagement.
  • Attend to staff welfare (allowances, feeding and birthdays).
  • Closely monitoring medicals/health issues.
  • Support the implementation of company safety and health programs

Education and Experience

  • Minimum of a Bachelor’s Degree in any related field.
  • 4 – 5 years previous experience as a Human Resource Generalist

Required Skills:

  • Excellent oral, written and listening communication skills.
  • Outstanding interpersonal relationship.
  • Excellent organizational skills, proactivity, creativity and attention to details.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • General knowledge of various employment laws and practices.
  • Experience in the administration of benefits and compensationprograms and other Human Resources recognition and engagement programs and processes.
  • Display confidentiality on sensitive and personal information.
  • Customer service orientation.
  • People oriented and results driven.
  • Excellent computer skills (word, excel, powerpoint).

Application Closing Date
22nd May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Customer Service Officer

| IO Furniture Limited | Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Team Lead, Customer service

Key summary of the job

  • Ensure excellent end to end customer relationship management over all communication channels. Emails, phone calls, chats and walk in visits

Task Complexities

  • Rigorously drive sales target for the customer service team by attending to all enquiries from emails, Whatsapp, social media, showroom walk-in and referrals.
  • Obtain and articulate clients’ brief and assist them in identifying the solution they require for their orders.
  • Preparing all required documentation for clients’ requests from quotation to order confirmation.
  • Attending to customers that visit the showroom and ensure excellent customer experience on every transaction.
  • Scheduling and attending site meetings to monitor progress of ongoing clients’ projects and act as point of contact for clients on all communication during execution process.
  • Handling all clients’ enquiries, queries and providing support on all clients’ orders
  • Collaborate with Design and Technical department to meet Clients’ requirements/expectations on all orders.
  • Ensuring that the production, delivery, and installation of clients’ orders are as agreed and within stipulated timelines.
  • Accurately document all communication with the client to ensure seamless service delivery and follow through.
  • Ensure that clients are provided with weekly updates on their order.
  • Schedule pre-installation and post-installation meetings with the installation supervisor and project managers.
  • Plan and supervise product delivery and installation, including performance of work, and obtain a signed completion certificate after a walkthrough using a detailed order checklist.
  • Ensure before and after photos of clients’ orders where applicable.
  • Provide timely and formal written communication throughout clients’ order execution period and disseminate all critical information to clients and the internal team.
  • Maintain detailed documentation of all correspondence and clients’ requests and revision.
  • Preparation of reports including sales figures, priority lists, pipeline orders and other relevant reports to the department and for the business.
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience and ensure retention.
  • Develop and maintain a database of new and prospective clients which is regularly updated.

Qualification and Experience

  • Minimum of B.Sc in a Social Science field
  • Minimum of 3 years experience in client facing customer service roles.

Key Job Attributes:
Generic:

  • The ability to Multitask
  • The ability to work with a team
  • Ability to work independently
  • Ability to be proactive and deliver results
  • Integrity/Discipline
  • Excellent interpersonal skills
  • Attention to details
  • Possess analytic and problem-solving skills
  • Proficiency in the Microsoft package

Technical:

  • Excellent communication skills and evidence of building strong relationships
  • Able to develop strong value propositions consistent with Customer needs
  • Sound knowledge of the company’s product and services

Job Knowledge:

  • Customer Service – Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services.

Core working relationships:

  • Design and Technical team
  • Logistics/Procurement team
  • Finance team.

Application Closing Date
22nd May, 2022.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

HR Generalist

IO Furniture Limited | Location: Ilupeju, Lagos | Employment Type: Full-time
Reports To: Chief Human Resource Officer

Key Summary of the Job
The Human Resource Generalist shall be responsible for the execution of the following key human resource administrative and strategic functions:

  • Compensation and Benefits management.
  • Recruitment
  • HR Reporting/Records Management
  • Leave Administration
  • Disciplinary & Consequence Management
  • Performance Management
  • Training & Development
  • HR Communications
  • Employee Engagement/ Staff Welfare

Core Working Relationships / Interfaces:

  • Customer Service Team
  • Design & Technical Team
  • Production Team
  • Logistics/Procurement Team
  • Accounts/Finance Team
  • Management Team
  • Government Officials
  • Private & Public Institutions
  • External Consultants
  • Utilities and Service Providers
  • Training and Development Outfits

Task Complexities
Compensation and Benefits Management:

  • Computation of staff salaries, overtime, loans, salary advance, arrears/bonus, penalties and other deductions.
  • Prompt posting of final payroll inputs on the payroll software and final communication to Accounts department.
  • Follow up on all employee benefits, i.e, pension contribution, group life insurance, health, etc.
  • Processing all staff allowances promptly upon approval by Head, HR/Admin

Recruitments:

  • Posting of job ads on recruitment portals, shortlisting, conducting assessment tests and Interviews for candidates.
  • Prepare and communicate offer letters to successful candidates.
  • Ensure IT accesses/email creation and procurement of work tools/Identity cards for new intakes through the IT/Admin unit.
  • Co-ordinate staff on-boarding.
  • Contacting applicants’ references and conducting background checks on new staff.
  • Confirmation of new intakes upon successful completion of probation>

HR Reporting / Records Management:

  • Attendance/Absenteeism Administration-Daily monitoring of staff attendance in the office, factory and on sites.
  • Maintenance of personnel files, records and database on the ERP software and maintain an efficient documentation and filing system.
  • Attrition Management.
  • Prepare and file HR reports, letters, contracts, memorandum of understanding, etc.
  • Updating and managing all HR trackers/databases with information such as new hires, terminations, sick leave, warnings, vacation and days off, daily attendance, annual leave, etc.
  • Prepare, manage and execute HR policies, procedure, strategy and processes

Leave Administration:

  • Administration of staff leave requests.
  • Communication of approval or disapproval of leave requests.
  • Tracking and monitoring of leave days

Disciplinary & Consequence Management:

  • Conduct necessary investigations where disciplinary issues have been flagged against an erring staff.
  • Attend disciplinary panels and take reports/minutes of such meetings.
  • Draft and issue queries, warning letters, job abandonment, suspension letters and termination letters, in applicable cases

Performance Management:

  • Conduct periodic performance evaluation/appraisals.
  • Prepare and communicate performance improvement plans.
  • Prepare performance evaluation reports

Training & Development:

  • Develop an annual training calendar/programme for staff.
  • Identify training needs of staff as indicated the performance evaluation forms.
  • Organize periodic in-house and external trainings for staff.
  • Prepare and document reports of training conducted

HR Communications:

  • Organize meetings/trainings with staff and teams as required.
  • Communicate general information within the company as appropriate and authorized by management on the appropriate communication channels.
  • Preparation of reports.

Employee Engagement / Welfare:

  • Determine and recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Conduct periodic surveys to measure employee satisfaction and employee engagement.
  • Attend to staff welfare (allowances, feeding and birthdays).
  • Closely monitoring medicals/health issues.
  • Support the implementation of company safety and health programs

Education and Experience

  • Minimum of a Bachelor’s Degree in any related field.
  • 4 – 5 years previous experience as a Human Resource Generalist

Required Skills:

  • Excellent oral, written and listening communication skills.
  • Outstanding interpersonal relationship.
  • Excellent organizational skills, proactivity, creativity and attention to details.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • General knowledge of various employment laws and practices.
  • Experience in the administration of benefits and compensationprograms and other Human Resources recognition and engagement programs and processes.
  • Display confidentiality on sensitive and personal information.
  • Customer service orientation.
  • People oriented and results driven.
  • Excellent computer skills (word, excel, powerpoint).

Application Closing Date
5th March, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Data Entry Intern

Location: Ilupeju, Lagos
Employment Type: Full-time
Reports To: Inventory Accountant, Chief Financial Officer

Task Complexities

  • Sorting documents fordata entry
  • Transfer data from paper format into computer files or database system/software
  • Create accurate spreadsheets with large number of figures
  • Key-in inventory data into the system
  • Updating information on relevant databases
  • Verify data by comparing it to source document
  • Retrieve data from databases
  • Ensure the accuracy of dataimputed on databases/software
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Carry out other responsibilities as may be assigned from time to time

Required Skills / Experience / Educational Qualification

  • Minimum of OND in any related field
  • 1 year previous experience in data entry
  • Proficiency in the use of Microsoft Office tools- Excel and Word
  • Knowledge of computer hardware and other devices
  • Basic understanding of databases
  • Attention to details
  • Fast typing skills.

Application Closing Date
10th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

Sales & Customer Service Officer

IO Furniture Limited| o cation: Ilupeju, Lagos | Employment Type: Full-time

Job Summary

  • To drive sales and achieve revenue target by engaging both new and existing customers. These customers will include visitors to the showroom, email enquiries, in bound telephone enquiries and enquiries via the Company’s website.
  • Identifying and engaging prospects, follow up on business opportunities
  • Initiating and maintaining profitable relationships with new/ existing customers
  • Introducing new/ existing products to prospective clients
  • Negotiating contracts, initiating proposals, and closing deals

Core working relationships:

  • Walk- in Clients
  • Existing Clients
  • Design & Technical team
  • Logistics and Procurement team
  • Accounts team
  • Production team

Key Responsibilities

  • Prospecting potential new clients and converting into increased business.
  • Designing and implementing a strategic business plan that expands company’s customer base.
  • Meeting with potential customers by growing, maintaining, and leveraging network.
  • Identifying potential customers within the client organization and set up meetings with the decision makers.
  • Ensure that email and telephone enquiries are responded to promptly within 24 hours.
  • Prepare accurate quotations, tenders and job orders.
  • Daily showroom walkthrough to attach price tags to all items.
  • Update showroom stock movement records daily.
  • Negotiating and advising on pricing for customer requests.
  • Presenting new products and other services, building new and enhancing existing relationships.
  • Visit clients’ sites as may be required (before commencement of projects, during installation and after installation for resolutions and sign off).
  • Work with the Production, Procurement and Store teams to ensure customer orders are met.
  • Follow up with customers on order delivered to ensure clients satisfaction.
  • Attend industry functions, such as exhibitions, conferences, workshops, and provide feedback and information on market and creative trends.
  • Present to and consult with the senior management on business trends with a view to developing new services, products, and distribution channels.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Submission of weekly progress reports and ensuring all data reported are accurate.
  • Ensure that data is accurately entered and managed within the company’s database or other sales management system.
  • Track and record activity on accounts and help to close deals to meet set targets.
  • Identify emerging markets and market shifts while being fully aware of new products and competitors’ status
  • Build and promote strong, long-lasting customer relationships by partnering with customers and understanding their needs.

Requirements
Education:

  • A Degree in Marketing Communications, Social Sciences, or Business Administration.
  • An MBA will be an added advantage

Experience:

  • 4-5 years’ previous experience in a sales and customer service role

Skills:

  • In-depth knowledge of the industry and current trends (Market Knowledge)
  • Excellent social skills
  • Ability to handle pressure and meet deadlines
  • Solid knowledge of digital technologies including those involving content management, web analytics, search engine marketing and email marketing
  • Able to develop strong value propositions consistent with customer needs
  • Ability to connect strategic thinking and planning with hands–on tactical execution
  • Project Management Skills and Proficiency in Microsoft packages
  • Excellent communication and Presentation skills
  • Excellent time management and organizational skills

Job Knowledge:

  • Sales and Marketing— Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Customer Service— Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Application Closing Date
10th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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