IT Support Officer at VerifyMe Nigeria

VerifyMe
Job Title: IT Support Officer

Location: Benin, Edo
Department: Network & Infrastructure

Duties and Responsibilities

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  • Install and configure software on computer and android- systems.
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues or clients through steps to help them resolve their technical problems.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions or applications.
  • Establish accounts for new users and assist with password or login problems.
  • Responding in a timely manner to service issues and requests

Requirements and Qualifications

  • Associate’s or Bachelor’s Degree in Computer Science or a related field.
  • 1+ years of experience in a technical support role.
  • Certifications are preferred, but not required.
  • Working knowledge and expertise with a variety of software, hardware, and applications, networks, printers and scanners.
  • Working knowledge of a Windows server environment.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.

Application Closing Date
24th November, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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