IT Technical Support Officer Job at TippyToes Kidcare

Job Title: IT Technical Support Officer | TippyToes Kidcare | Job Location: Abuja

  • The IT Officer will be responsible for resolving technical issues faced by users / employees, and will be one who is well vast and experienced in resolving issues of software and hardware – networking, systems administration and the maintenance of computer systems and CCTV cameras / biometric machines.

Responsibilities

  • Installing and configuring computer hardware, software (Oracle), systems, networks, printers, scanners and other office technology / IT equipment
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company (physically and/or remotely)
  • Setting up accounts for new users
  • Server management and database administration
  • Maintenance of CCTV cameras across the school premises
  • Monitoring and maintaining computer systems and networks
  • Proactively anticipating technical issues and mitigating them
  • Repairing and replacing equipment as necessary.

Requirements

  • B.Sc / HND in Computer Science, Computer Engineering, Information Technology or a related discipline.
  • Minimum of 3 years’ related experience providing IT solutions.
  • Experience for server management and database administration.
  • Qualified IT professional with relevant certification.
  • A technical, logical thought process
  • Problem-solving skills
  • An ability to prioritize tasks.
  • A keen eye for detail.
  • Knowledge and experience in networking, Oracle ERP, systems administration and in the maintenance / biometric machines is very essential for this position.
  • Have the ability to multitask, work under pressure, take initiative, and acquire and apply technical skills as necessary
  • Excellent communication skills
  • Ability to quickly understand complex problems and devise effective solutions
  • Willing to maintain and create IT application and process documentation.
  • Able to communicate effectively and excellent interpersonal skills to form effective working relationships at all levels.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.TippyToes Kidcare

Application Closing Date
1st January, 2021