Job Title: IT Technical Support Officer | TippyToes Kidcare | Job Location: Abuja

The IT Officer will be responsible for resolving technical issues faced by users / employees, and will be one who is well vast and experienced in resolving issues of software and hardware – networking, systems administration and the maintenance of computer systems and CCTV cameras / biometric machines.

Responsibilities

Installing and configuring computer hardware, software (Oracle), systems, networks, printers, scanners and other office technology / IT equipment
Responding in a timely manner to service issues and requests
Providing technical support across the company (physically and/or remotely)
Setting up accounts for new users
Server management and database administration
Maintenance of CCTV cameras across the school premises
Monitoring and maintaining computer systems and networks
Proactively anticipating technical issues and mitigating them
Repairing and replacing equipment as necessary.

Requirements

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B.Sc / HND in Computer Science, Computer Engineering, Information Technology or a related discipline.
Minimum of 3 years’ related experience providing IT solutions.
Experience for server management and database administration.
Qualified IT professional with relevant certification.
A technical, logical thought process
Problem-solving skills
An ability to prioritize tasks.
A keen eye for detail.
Knowledge and experience in networking, Oracle ERP, systems administration and in the maintenance / biometric machines is very essential for this position.
Have the ability to multitask, work under pressure, take initiative, and acquire and apply technical skills as necessary
Excellent communication skills
Ability to quickly understand complex problems and devise effective solutions
Willing to maintain and create IT application and process documentation.
Able to communicate effectively and excellent interpersonal skills to form effective working relationships at all levels.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the “Job Title” as the subject of the email.TippyToes Kidcare

Application Closing Date
1st January, 2021