Jumia Group Jobs Recruitment [3 Positions]

Latest Jumia Group Jobs and Recruitment in Nigeria – Lagos, Abuja, Rivers, Oyo etc.

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

Nigerian Jobs at Jumia

View Latest Jobs at Jumia

Selected Job Vacancies

Jumia | Job Title: 3PL Assistant Regional Manager- Jumia | Location: Lagos | Job Type: Full Time
Department: Logistics

Job Objective

  • As 3PL Assistant Regional Manager, you will report to the Regional Manager and support in establishing and maintaining working relationship with new and existing Partners within the specified region.
  • You would drive regular operations with the hubs and maintain excellent Partner engagement and good customer service experience.

Key Responsibilities

  • Monitor daily operations of operational offices within the region.
  • Provide support to hubs on daily Dispatch activities
  • Drive processes and procedures with clear expectations using defined metrics
  • Drive compliance on agreed KPI’S and delivery dates
  • Monitor regional customer satisfaction and drive continuous improvement
  • Monitor rider performance and compliance
  • Conduct regular partner visitation to perform audits and compliance checks where necessary.
  • Monitor shipments milestones that are reported and ensure that PODs are available for all deliveries within 24 working hours of a delivery having been made.
  • Ensure daily reporting, weekly, quarterly, and operational KPI are maintained
  • Ensure continuous improvement at partner locations
  • Conduct regular hub trainings where necessary

Qualification and Experience

  • Effective communication skills (Written & Verbal)
  • Ability to take ownership and initiative to address partner issues.
  • Proficient in organizational skills
  • Proficient in Microsoft Excel
  • Good Analytical skills
  • Good Intra and Interpersonal skills
  • Effective time management skills
  • Ability to think outside the box
  • Crisis Management
  • Ability to work under pressure
  • Availability to work extra hours when needed, including weekends and holidays.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Senior Commercial Analyst | Jumia | Location: Lagos | Employment Type: Full Time
Department: Commercial Planning & Performance

Job Objective 

  • The Senior Commercial Analyst / Commercial Performance Manager is managing and coordinating the work of a small team (2/3 people) of commercial analysts. He aims at bringing exceptional growth for revenue, volume, margin, assortment and conversion rate. 
  • The Senior Commercial Analyst / Commercial Performance Manager is definitely the main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans. 
  • The Senior Commercial Analyst / Commercial Performance Manager at Jumia is responsible for anticipating and structuring the commercial activity.

It includes 5 dimensions clearly identified:

  • Business steering monthly and daily from topline to bottom line
  • Commercial event organization
  • Price management to ensure we offer the lowest prices across all markets
  • Weekly analysis of our Jumia actual trajectory versus business plan
  • Influencing / Coordinating other departments to ensure seamless execution.

Key Responsibilities  

  • Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team
  • Giving daily and weekly visibility on key deviations versus Business Plan 
  • Defining, coordinating and executing Jumia promotional events, from Black Friday and Jumia Anniversary to weekly commercial events
  • Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3
  • Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs)
  • Increasing the number of fast-moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience
  • Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each development needed and receive the right level of prioritization by our BI team.

Qualification & Experience  

  • Top Business / Engineering Schools and Universities Degree
  • 2 – 4  years experience
  • A significant experience in eCommerce, management consulting, venture capital, company creation or category management (retail) would be a plus
  • Proficiency in MS Office and Excel (VBA would be a plus)
  • Ability to analyse large data sets to make strategic decisions.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Head of Logistics – Jumia (Full Time)

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.  

Job Objective  

The Logistics manager will oversee, material handling, transportation, delivery and return collections. The Logistics manager will prepare worker schedules and ensure distribution, delivery and last mile workers follow safety rules.

Key Responsibilities

  • Logistics Management
  •        Managing day to day operations
  •       Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Services clients
  •       Finding creative and innovative ways to offer a better customer experience
  •       Fully understanding our information system and working with our IT team to roll our new developments
  •       Working closely with the Jumia Services central team to share and implement global best practices
  •       Managing relationships with clients and partners (Third party logistics partners) 
  •       Responsible of the logistics P&L
  •       Responsible to meet the logistics targets and KPIs including quality of customer experience 

Required Qualifications & Experience 

  •       A completed master’s degree from an accredited university; Degree in Engineering,
  •       Operations, Supply Chain or MBA preferred
  •       Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  •       Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
  •       10 years with 2+ years direct management experience, preferably in a manufacturing,production or distribution environment with a strong focus on logistics or alternatively consulting / banking. 

We offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Click here to apply

Application Deadline: Not Specified

Project Manager, Warehouse– Jumia (Full Time)

J in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Job Objective:

As Project Manager, you will lead numerous improvement projects aimed at streamlining activities while driving up performance and quality. Taking part in regional and global initiatives, you will tackle complex problems that affect customers and work to resolve them with innovative solutions.

Responsibilities:

  • Lead the design and implementation of initiatives that eliminate waste, reduce lead time and improve business performance while establishing a sustainable model for continuous improvement
  • Work with Country Manager to identify performance gaps, prioritize and manage improvement roadmap 
  • Through robust data analysis of key operational and cost metrics, identify opportunities for innovation and work with all Ops teams to quantify the value of the opportunity i.e. Optimizing warehouse and Jumia Express operations
  • Improve main KPIs: Vendor Net Promoter Score, Vendor satisfaction score, Seller Ops Queue Management, SLA DS collection cost effective pricing efficiency, lost in seller ops
  • Support delivery of operational consistency across the supply chain through both process and technology
  • Participate in implementing lean management practice across Jumia Services globally
  • Work with business and broader Ops team to ensure initiatives are appropriately prioritized and supported
  • Participate in technology development by giving constant feedback on requirement for Warehouse & Logistics operations.
  • Monitoring of 5S practices and Material handling

Required Skills & Qualifications:

  • Master’s Degree/MBA required in an applicable discipline (Mathematics, Engineering, Operations, Supply Chain, Logistics, etc.)
  • 8+ years of progressive related work with demonstrated experience in Continuous Improvement and/or Operational Excellence in a large fulfilment or distribution environment
  • At least 3 years of experience using data visualization tools like Qlik, Tableau, or Microsoft Power BI
  • At least 3 years of experience in Project management and time management skills – experience with end-to-end project management processes
  • Excellent analytical capabilities, ability to produce, interpret and draw conclusions from data.
  • Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
  • Knowledge of distribution center/fulfilment operations and processes
  • Demonstrated knowledge of key business financial metrics. 

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having strong impact in building the African ecommerce sector
  • The opportunity to become part of a highly professional and dynamic team
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

Click here to apply

Application Deadline: Not Specified

Brand Manager- Phones – Jumia (Full Time)

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Job Objective: 

As Brand Manager, you will have the end-to-end responsibility of the customer experience and growth of the category that has been assigned to you. Your role is to bring in the relevant assortment, design targeted promotions, and manage partners including vendors and brands. Constant interface with the commercial planning, Vendor success & Marketing team. 

Responsibilities: 

  • Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve
  • product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
  • Complete Sales performance of the 3c’s Categories, vendors, merchant’s management, and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
  • Customer acquisition thru Value Offering, Sales Campaign Management, etc.
  • Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
  • Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
  • Define and optimize curation/assortment selection strategy for your category ensuring relevance of selection/styling to optimize revenues and sales velocity.
  • Support product and content creation process to increase assortment live.
  • Plan and maintain constant stock availability.
  • Trend Spotting: Should be able to identify broader trends and fill category gaps. 
  • Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc.).
  • Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.
  • Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by
  • conducting financial analysis of the business.
  • Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation.
  • Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
  • Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together
  • with system teams to identify main opportunities for process automation and efficiency gains.
  • Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results
  • and be comfortable in presenting projects and results to senior leadership on a regular basis.

Required Skills & Qualifications: 

  • Bachelor’s Degree in any field from a recognised and accredited University
  • 8+ years’ experience in managing key accounts in the phones and computing category.
  • Build’s and Presents Joint Business Plans and aligns on a refined version with accounts being managed.
  • Understands implications of performance analysis and performance steering levers (e.g., low CR% leads to either better content or better price) 
  • Has strong clarity on the value proposition of Marketing Value Added services
  • Exceptional negotiation. listening and communication skills required. Manages tri-partite conversations between Jumia, brands and their distributors.
  • Advanced Excel. Knowledge of other tools i.e., PBI etc is an advantage.
  • Exceptional team working skills and people management.
  • Has already a good network/ portfolio of sellers relevant to the category to onboard on Jumia – Added advantage
  • Exceptional analytical skills. 

We Offer: 

  • A unique experience in an entrepreneurial, yet structured environment.
  • A unique opportunity of having strong impact in building the African ecommerce sector.
  • The opportunity to become part of a highly professional and dynamic team.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Click here to apply

Application Deadline: Not Specified