Jumia Jobs Recruitment [10 new positions]

Latest Jumia Group Job Recruitment in Nigeria – Lagos, Abuja, Rivers, Oyo etc. December, 2021 for:

  • Social Media Manager
  • Treasury Officer
  • Account Payable Officer
  • Tax Account Manager
  • Head of Traffic Operations
  • Designer
  • CRM Manager
  • Systems Administrator
  • Global Head of OnDemand Services Logistics
  • Hub Manager
  • Brand Manager – Appliances
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About Jumia Group Nigeria

Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia’s ecosystem.

With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people’s lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Nigerian Jobs at Jumia

December, 2021 | Job Reruitment Title: Social Media Manager | Jumia Group | Location: Lagos | Employment Type: Full-time | Department: Marketing

Job Objective

  • As Social Media manager, your role will be to support Jumia developing its brand across SoMe channels (Instagram, FB, YouTube, Twitter and TikTok). You will leverage and develop Jumia’s community of influencers.
  • You will execute our content strategy across all SoMe, designing posts that generate engagement. Ultimately, your goal will be to contribute to positioning Jumia a relevant and engaging brand, associated with trendy content and positive conversations.
  • Thus, you will be at the core of the Jumia brand building strategy. You will need to be extremely tuned to trends, influencers, and generally speaking be completely passionate about Social Media.

Responsibilities

  • Plan and execute quality content aiming to improve Jumia’s content quality.
  • Make checks on all our SoMe on a daily basis.
  • Plan content weekly to ensure posts generate the right level of engagement.
  • Collaborate with graphics team to ensure quality visuals for your content.
  • Be ahead of the curve for all the viral trends.
  • Trending products, challenges, reposts, videos, etc.
  • Share best practices across countries.
  • Generate weekly plans and reports to improve KPIs.
  • Monitor implementation and scale up Jumia’s relationship with influencers.
  • Ensure growth on # influencers participating to Jumia’s campaigns.
  • Assess the quality of the influencers and emulate the community.
  • Frequently interact with them to ensure they are excited to work with Jumia.
  • Monitor the impact of their posts on KPIs and steer performance.
  • Scale the # orders driven through influencers.

KPIs to Evaluate Success

  • Number of influencers and number of orders driven from their content.
  • Average Engagement on IG, FB and Twitter.
  • Daily Active Users driven from social platforms.
  • Routine compliance (weekly report, weekly content plan, monthly planning with influencers, weekly CMO review).

Qualifications & Experience

  • Passion for social media scene and trends.
  • Fast learning abilities and analytical skills.
  • Previous experience with social media (eg working in an agency) a plus.
  • Well organized and ability to simultaneously handle multiple projects.
  • Excellent communication skills in English, and willingness to be immersed.
    in a very international and entrepreneurial environment.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team
    working around the world.
  • An unparalleled personal and professional growth as our longer-term
    objective is to train the next generation of leaders for our future internet
    ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Treasury Officer | Jumia Group | Location: Lagos | Employment Type: Full-time | Jumia Group


Department: Finance – Consolidation, Treasury & Tax – Consolidation, Treasury & Tax

Job Objective

  • The Treasury Officer will proactively take ownership of a range of duties including but not limited to the resolution of banking and financial service inquiries, comprehensive analysis and conclusions on operating and payments activities, and execution of treasury compliance activities related to banking, payments and investments.

Responsibilities

  • Proactively monitor cash management processes, identifying non-standard activity, exceptions or non-compliance to cash, banking and treasury policies, and escalating to management (optimize cash management processes and systems).
  • Manage the daily cash flows/ liquidity and ensure the availability of funds to meet the company’s operations and all likely contingencies.
  • Prepare cash forecasts and manage cash flows/cycles ensuring availability of adequate funds to meet daily operational requirements.
  • Identify the need and request funds from Group Treasury as required.
  • Validate all supplier and vendor payments and ensure that all requests for payment are supported with valid invoices/ receipts and other supporting documents in line with financial policies.
  • Oversee the disbursement of cash ensuring compliance with defined policies and procedures.
  • Establish and manage relationships with key bankers and investors.
  • Participate/ provide inputs in the review of the company’s bankers ensuring compliance with Service Level Agreements (SLAs).
  • Continually identify new banking service opportunities and provide recommendations and/ or business cases for the adoption of such services.
  • Perform any other duties as assigned by the Head of Finance

Qualifications & Experience

  • Bachelor’s Degree in Accounting, Economics or other related disciplines.
  • Relevant professional certification (e.g. ACA, ACCA, CIMA, CFA).
  • Minimum of five (5) years relevant work experience.
  • Good understanding of trends, challenges, opportunities, regulations and legislations relating to the bank industry.
  • Strong finance and accounting knowledge, including experience with International Financial Reporting Standards (IFRS).
  • Strong data analysis and modelling skills.
  • Sound business acumen.
  • Good communication skills.
  • Good interpersonal and people management skills.
  • Strong negotiation skills.
  • High ethical standards and integrity.
  • Ability to manage multiple priorities.
  • Good problem-solving skills.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Account Payable Officer | Jumia Group | Location: Lagos | Employment Type: Full-time | Department: Finance – Accounting

Job Objective

  • As AP officer, you will be responsible for timely processing of vendors payments, booking of expenses and reconciliation of vendor balances.
  • Overall, your responsibilities will include verification of vendor claims before payments are made and proper accounting of goods and services in a timely manner.

Responsibilities

  • Check accuracy of invoices
  • Input and code invoices to cost centre
  • Process invoices
  • Match Invoices with Purchase Order (if applicable)
  • Send invoices to Manager for payment approval
  • Schedule payment runs based on standard company payment terms
  • Verify and process employee expense claims and manage the approval and payment process.
  • Update and maintain vendor database in a timely manner.
  • Perform reconciliations including supplier statement reconciliations, accrual accounts reconciliation and more.
  • Support the month-end process by providing supporting documentation for month-end journals report on Aged Payables plus other ad hoc reporting where applicable
  • Identify improvements to the accounts payable process.

Qualifications & Experience

  • BSc in Accounting, Finance, Economics, or a related field
  • 3+ years of experience (ICAN membership added advantage)
  • Good communication skills and reporting skills.
  • Excellent problem-solving and decision-making skills.
  • Solid understanding of basic accounting and accounts payable principles.
  • Strong finance and accounting knowledge, including experience with
  • International Financial Reporting Standards (IFRS).
  • Proven ability to calculate, post and manage financial records
  • Accurate data entry skills
  • Ability to build good relationships with vendors and suppliers
  • Ability to prioritise and multitask
  • High level of accuracy and attention to detail
  • Excellent verbal and written communication skills
  • Ability work as part of a broader team
  • Intermediate computer software skills, including Excel and Accounting packages

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Tax Account Manager | Location: Lagos | Location: Lagos | Employment Type: Full-time | Department: Finance

Job Objective

  • As a Tax Manager who will direct and manage multiple operations related to taxes and deliver tax services, your primary responsibility is to manage specific tax-related functions in addition to compliance-related activities i.e. report monthly and quarterly tax preparation. In addition to this, provide a reconciliation of a company’s condition for income tax.

Responsibilities

  • Plan, manage and develop over all aspects of the company& tax process.
  • Deliver a full range of tax services within a given period.
  • Identify tax risks and provide mitigation plans.
  • Build and maintain healthy relationships with the company’s consultants &tax regulators. Coordinate with tax audits and special tax-related projects.
  • Provide inventive tax planning and review intricate income tax returns.
  • Implement opportunities for process improvement in company tax procedures.
  • Manage and support members of the AR/AP team on tax-related topics.
  • Mentor accounting staff and review their performance on tax-related topics.
  • Manage tax provision and tax compliance process of the company.
  • Maintain and reconcile tax balances on the general ledger.
  • Prepare all tax papers on a regular basis.
  • Review quarterly tax projections.
  • Timely filing of consolidated federal, state and local income tax returns and other business filings.
  • Monitor legislative and regulatory tax law development and create strategies to capitalize on changes to taxation legislation.
  • Provide help in minimizing tax risk in regards to acquisitions, mergers, and various other business dealings.
  • Ensure compliance with laws and regulations.

Qualifications & Experience

  • BSc (Master degree as added advantage) in Accounting, Finance, Economics, or a related field
  • 10+ years of experience in finance, accounting, and operational processes.
  • Proven 5+ years of experience as a tax manager or accountant or a similar role.
  • Solid knowledge about Nigeria federal, state, and local reporting requirements i.e excellent knowledge of tax accounting, tax compliance and all types of tax returns.
  • ICAN or CITN (or both) membership compulsory. Strong finance and accounting knowledge, including experience with International Financial Reporting Standards (IFRS).
  • Proficiency in MS office and tax reporting software.
  • Good communication skills. 
  • Ability to handle sensitive and confidential data.
  • Hardworking and honest.
  • Excellent problem-solving and decision-making skills.
  • Attention to detail and accuracy.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Traffic Operations | Jumia | Location: Lagos | Employment Type: Full-time | Department: Marketing – Performance

Job Description

  • As Head of Traffic Operations, you will be responsible for carrying the consumer along the funnel, from his first step on the app to the final conversion. 
  • You will work closely with marketing, tech and commercial teams and ensure:
    • We propose the best user experience,
    • we animate continuously our app through campaigns and fresh content,
    • We engage our consumers through games, promotions and deals,
    • We increase repurchasing rate through JumiaPrime.
  • You will be especially be involved during Jumia’s signature Tier 1 events – Black Friday, Jumia Anniversary etc – a key moment for customer acquisition and retention, by leading the organization of those campaigns and ensuring its performance.

Key Responsibilities
Campaign Management:

  • Plan, manage and execute all campaigns of Jumia (Tier 1, weekly campaigns, Super Brand Day, Super Brand Week, etc).
  • Establishing a 12 months rolling campaign planning.
  • Define campaign concept and plan to drive acquisition, usage and engagement (deals logic, games, animations, user flow etc).
  • Define consumer needs and hunting list to support each campaign and work closely with commercial teams to ensure we source a good assortment and deals for the identified needs
  • Build the marketing 360 plan across channels that will support each campaign and make sure it is executed properly.
  • Gather learnings & performance data from all stakeholders and enrich the calendar accordingly. 

User flow and homepage operations:

  • Supervise Jumia App & Website and ensure an efficient e-merchandising: maintain the site daily, challenge product assortment, catalogue structure and navigation, and optimize the user experience to maximize conversion and usage as well as ensure outstanding quality of the content.
  • Suggest, Implement and try out new IT/technical features following the AB test.
  • Manage onsite managers who will execute & apply all required changes for marketing & promotional campaigns.
  • Track key business indicators and ensure regular reporting and feedback with high value-added analysis (shop, search, funnel performance…) and provide business-oriented insights to the relevant team (marketing, commercial, graphics).
  • Be Creative and keep up to date with new e-commerce ideas and innovations to try.

Consumer Engagement tools:

  • You will put in place the engagement roadmap to ensure  MAC / YAC growth.
  • Supervise Flash Sales: ensure best user experience, quality of deals and high level of traffic  (initiatives across channels such as games, product feed, SoMe assets, automated home page widgets etc).
  • Manage gamification strategy (shake and win, wheel of fortune, flip and win etc) and ensure test and learn approach.
  • Promotions & vouchers: develop new promotions and vouchers initiatives (new customer voucher, marketplace voucher, category voucher, brand voucher, etc)

Prime:

  • Build marketing strategy of Jumia Prime across channels (automated PN, SoMe recurrent push, influencers giveaways, etc) and ensure its proper execution.
  • Define education mechanisms and a strong communication plan to support the key value propositions of the service.
  • Develop initiatives and campaigns to drive Prime acquisition.

KPIs to evaluate the success
Performance:

  • GMV (NMV) 
  • Orders
  • CVR
  • CTR 

Consumers:

  • New customers
  • Active consumers
  • Monthly Active Consumer

Quality on execution:

  • OBR (onsite basic review)
  • CBR (campaign basic review)

Qualifications & Requirements

  • Top-tier Engineering School or Top-tier Business School with a clear analytical profile
  • +8 years experience in marketing or digital marketing.
  • Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment
  • Sharp, analytical mind and an entrepreneurial spirit
  • Well organized and able to simultaneously handle multiple projects
  • Proficiency in advanced excel 
  • Level headed and can express ideas in a clear and impactful manner

We Offer

*Read Other Stories From The Web
  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures
  • Competitive compensation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Designer | Location: Lagos | Jumia | Employment Type: Full-time | Department: Marketing

Job Objective

  • You will handle the production of Jumia marketing design production for online & offline needs.You will also act as a touch point for design related consultations from onsite to marketing run campaigns local operations.

Key Responsibilities
Asset Production:

  • You will produce design materials for all Jumia marketing, commercial, onsite, andsocial engagements requirements. You will assist in creating and developing campaign ideas and concepts, applying consumer and experiences on/in Jumia. You will share incremental improvements, feedback on process, and participate in regular creative brainstorm sessions. 
  • You will produce design work, enforce quality control guidelines for all design assets during campaigns and normal CP. You will participate in skills transfer within the team.You will exemplify our Jumia culture as a design ambassador; you will be expected to be a role model to all Jumia employees.

Training:

  • You will participate in training sessions.
  • You need to keep up with ecommerce trends and learnings from within Jumia and out, you will be expected to study and keep up with world design fails and success stories related to ecommerce, innovations from other leading platforms to help develop new ground-breaking products for local applications. You will be expected to learn and develop from regular consultation with team members and relevant knowledge acquisition over your time in Jumia.

Analysis:

  • You will incorporate best practices and success case scenarios to shape future marketing and engagement communications through design.

Brand Maintenance and Development:

  • Maintain consistency in use of the brands. You will study and use our brand guides and rule books to make sure all our communications adhere to our brand identity.
  • You will act as a guardian to said brand identity and call out fails and breaches in said brand guides execution. You will propose and observe areas of improvements for said guidelines; even if just to update them.

How
Marketing and Campaigns:

  • Create visual identities and oversee their adaptation across multiple platforms Work with stakeholders to review and approve final campaign assets and guides You will apply and review production on said guides for enforcement, QC fails and recommend changes on team’s design production Research market trends and conduct competitive analysis to improve inhouse standards and benchmarks, making recommendations to your team lead Promote skills development and tools competence within the team.

People:

  • Promote creative skills development by promoting curiosity and inquisitive attitudes within team matesRecommend training and improvement programs to your team lead Share capacity deficit concerns with your team lead or senior designers.
  • Escalate if in doubt during production Make a strong role model influence off the clock and on it. Grow your team as designers and people as well.

UI / UX and Product:

  • Propose improvements during test cycles and give feedback on design samples and modules Receive feedback from other teams about design and interaction bottlenecks on the websites and escalate using proper channels for action.

Required Skills & Qualifications

  • Degree/Cert. in Design, Visual/Fine Arts or a relevant field.
  • 1+ years of creative design or comparative position or equivalent experience(experience in ecommerce/ customer experience would be a plus).
  • Strong people skills.
  • Comfortable working in a high impact, high energy, fast-paced environment.
  • Proficiency in design tools e.g., Adobe suite.
  • Good in taking critique.
  • Tolerant working under pressure where high stakes are on the table.
  • Showcased creativity.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • A unique opportunity of having strong impact in building the African ecommerce sector.
  • The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Job Title: Designer | Jumia | Location: Lagos | Employment Type: Full-time Department: Commercial

Job Objective

  • You will handle the production of Jumia marketing design production for online & offline needs. This entails but not limited to working directly with the commercial teams, customer care, J-force, social media, affiliates, onsite and various other teams. You will report to your Design lead among other various reporting channels including your
  • CMOs, Heads of design, etc. You will assist in training new design hires, uphold design asset QC while keeping schedule and capacity requirements through design sprints.
  • You will also act as a touch point for design related consultations from onsite to marketing run campaigns local operations and sometimes other Jumia ventures across the world with absence of your design lead.
  • You will assume Design lead role and responsibilities when they are indisposed (you don’t need a title to be a leader)

Key Responsibilities
Asset Production:

  • You will produce design materials for all Jumia marketing, commercial, onsite, and social engagements requirements. You will assist in creating and developing campaign ideas and concepts, applying consumer behavior insights to customer journeys and experiences on/in Jumia.
  • You will share incremental improvements, feedback on process, and participate in regular creative brainstorm sessions. You will produce design work, assist in training and managing Junior designers, quality control of design for all assets during campaigns and normal CP.
  • You will facilitate skills transfer to new and struggling designers through mentorship and hands on training sessions.
  • You will exemplify our Jumia culture as a senior designer to new hires; you will be expected to be a role model to all Jumia employees

Marketing and Sales:

  • You will work with Vendor and Category management teams to shape the messaging and communication for Jumia campaigns.

UX and Product:

  • You will be required to share feedback on our products to help refine and improve them. You will be required to participate in UX tests and reviews from time to time

Training:

  • You will participate in training junior designers.
  • You need to keep up with ecommerce trends and learnings from within Jumia and without, you will be expected to study and keep up with world design fails and success stories related to ecommerce, innovations from other leading platforms to help develop new ground-breaking products for local applications.

Analysis:

  • You will incorporate best practices and success case scenarios to shape future marketing and engagement communications through design.

Brand Maintenance and Development:

  • Maintain consistency in use of the brands.
  • You will study and use our brand guides and rule books to make sure all our communications adhere to our brand identity. You will act as a guardian to said brand identity and call out fails and breaches in said brand guides.
  • You will train new designers on the brand guidelines and make sure all local touch points reflect said guidelines in all use cases. You will propose and observe areas of improvements for said guidelines; even if just to update them.

How
Marketing and Campaigns:

  • Create visual identities and oversee their adaptation across multiple platforms Work with stakeholders to review and approve final campaign assets and guides You will apply and review production on said guides for enforcement, QC fails and recommend changes on team’s design production Research market trends and conduct competitive analysis to improve inhouse standards and benchmarks, making recommendations to your team lead Promote skills development and tools competence within the team

People:

  • Promote creative skills development by promoting curiosity and inquisitive attitudes withing team mates
  • Identity struggling team mates and recommend training and improvement programs to your team lead Assist your team lead in management tasks and roles from time to time Review capacity requirements, share feedback with your team lead. 
  • Make a strong role model influence off the clock and on it. Grow your team as designers and people as well. In extreme scenarios, be ready to make tough decisions by making compelling arguments for termination with well documented support to your team lead.

UI/UX and Product:

  • Propose improvements during test cycles and give feedback on design samples and modules
  • Receive feedback from other teams about design and interaction bottlenecks on the websites and escalate using proper channels for action.

Required Skills & Qualifications

  • Degree / Cert. in Design, Visual/Fine Arts or a relevant field.
  • 3+ years of experience leading creative experience design or comparative position or equivalent experience (experience in ecommerce/ customer experience would be a plus)
  • Strong people skills
  • Comfortable working in a high impact, high energy, fast-paced environment
  • Proven competence in design standard tools e.g., Adobe suite
  • Tolerant working under pressure where high stakes are on the table
  • Showcased creativity

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • A unique opportunity of having strong impact in building the African ecommerce sector.
  • The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Recruitment Title: CRM Manager | Location: Lagos, Nigeria | Jumia

Department: Marketing – Performance – CRM
Job type: Full-time

Job Objective

  • CRM Manager is responsible for driving the CRM function in the country.
  • They are the gatekeeper of what to communicate and when to communicate to the entire user base.
  • The objective is to increase the engagement of the user base and give the right proposition for our customers to keep the Jumia APP and generate high CLV

Key Responsibilities
As a CRM Manager for Jumia, you should handle these responsibilities:

Daily Task Management:

  • Drive experimentation on different communication and segmentation to drive the most relevant content for each user by using data mining and SQL
  • un experiment analytics to get the performance and identify similar users to scale up for the entire user base
  • Planning of communication calendar for all verticals based on user segmentation and promotional deals available
  • Drive channel performance through data analysis and content testing in order to improve CTR% and conversions by segment
  • Manage CRM executives and drive their daily routines

Projects Management:

  • Work on new projects that have as a goal
  • Optimizing CRM channel
  • Automating the execution part
  • Including more segmentation and personalization on our promotional campaigns
  • Drive transition from day to day execution to automation

Tier 1 event Management:

  • Own the planning and execution
  • Follow up to make sure all ETAs are respected and that all is clear to everyone
  • Review communication plan
  • Drive daily performance during the event to assess the situation and elaborate action plan to correct the performance if needed

Requirement and Qualification

  • Bachelor’s Degree in Business Informatics or Business Administration
  • 3+ years of CRM experience or a relevant marketing experience driving communication channels
  • Proficiency in Ms Office (especially Excel)
  • Proficiency in written communication English
  • Growth hacking mindset
  • Self motivated and able to work with cross functional teams
  • Able to Manager the team
  • Proficiency in SQL, HTML

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Global Head of OnDemand Services Logistics – Jumia | Location: Lagos

Department: Services – Logistics
Job type: Full Time

Responsibilities

  • Overall ownership of On Demand logistics process, policies and execution
  • Create SOPs for country JS team alignment with 3PLs, define scope of services from time to time and ensure compliance
  • Own Delivery Associate payment structure in line with the projected cost and the competitive landscape in the countries
  • Responsible for end to end customer experience attributed to the delivery like delivery time, rider behavior, losses, etc
  • Design guidelines for the rider support team, ensure training is updated with product changes
  • Owner of the DA engagement minimizing the churn of the DAs from Jumia platform
  • Coordinate with commercial, marketing and the operations team on a regular basis to align on business numbers and communicate the same to the country teams
  • Continuously align with the product team on future developments which is in sync with the business goals

Requirements and Experience

  • Bachelor’s Degree (Business Administration, Logistics- Supply Chain, Economics, Engineering). MBA in operations is a plus
  • Minimum 8 years of experience with 5 yrs in last mile or hyperlocal delivery operations owning multiple functions
  • Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and work books.
  • Relevant professional certification in Logistics or supply chain management will be an added advantage
  • Relevant years FMCG, E-Commerce or commercial experience
  • Ability to negotiate and communicate in flawless English
  • Demonstrated competency in data reporting and analysis
  • Experience of managing OnDemand operations at scale

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Systems Administrator | Location: Lagos | Jumia

Department: Tech – IT
Employment Type: Full-time

Responsibilities

  • Configure & manage DHCP servers within a large corporate environment.
  • Manage multiple small and large-scale technology deployments for the company including LAN / WAN interconnect, PC desktop design, configuration, and support.
  • Implement and support TCP/IP management products such as DNS, DHCP and subnetting.
  • Perform Linux sysadmin duties, including system installation, troubleshooting, etc.
  • Set up network printers and copiers on print servers and folders/permissions for file servers.
  • Set QOS maps to align with corporate day to day business and evolving business needs.
  • Design and implement enterprise VPN solution.
  • Design firewall modifications and site-to-site VPN connections.
  • Devise network solutions to help convert existing voice network infrastructure to the proposed infrastructure while minimizing downtime during transition.
  • Serve as primary network/systems engineer in the design of IT Networks and Infrastructure
  • Analyze, monitor, and troubleshoot network components to identify potential improvements and to make modifications in accordance with changing requirements.
  • Develop and implement standardized documentation templates for structure writing, and detail network diagrams for all engineers to easily troubleshoot issues.
  • Troubleshoot and maintain wireless, ethernet network systems and provide rapid solutions. 
  • Participate in IP Planning, Implementation, and Network Management.  
  • Install and configure network switches, routers, and firewalls
  • Install and administer servers, laptops and PCs including operating systems and applications
  • Manage installations, upgrades and configurations of IT hardware and software.
  • Assess system performance and recommend improvements
  • Manage issues / incidents escalated by subordinates
  • Reviewing workloads and manpower to ensure targets are met.
  • Ensuring staff working on processes are happy and operating efficiently.
  • Collaborate with internal stakeholders in planning, administration, and execution of projects, processes, issue resolution, and procedures.
  • Manage Field IT team responsible for IT assets and related tasks, both in the office and at events, to ensure stable, consistent operations and ensure client deliverables are met.
  • Recommend improvements and automations to existing IT Service portfolios and support systems.

Required Skills and Qualifications

  • A minimum Education level of B.Sc or B.Eng Degree in a related field.
  • A minimum of 6 years of related work experience.  
  • Technical & IT Management certifications (CCNA or its equivalent)
  • Strong understanding of projects from the perspective of both client and business
  • Flexible and willing to accept a change in priorities as necessary
  • Strong attention to detail
  • Fluent in English with excellent written and verbal communication skills.
  • Experience in implementing and maintaining asset management procedure and solutions.
  • Strong working knowledge of Windows, Unified threat management (UTM), Surveillance system and call application
  • Technical support experience in standard network and server protocols (TCP / IP, DNS, DHCP), VLANs and Firewalls.
  • Strong Understanding of Incident management through help-desk application
  • Strong understanding of cabling standards to facilitate circuit or network extensions as needed
  • Knowledge of open-source software and solutions
  • Strong troubleshooting and problem resolution skills
  • People and problem management skills
  • Ability to work independently – accountable for your own actions and able to act with both urgency and integrity.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • A unique opportunity of having a strong impact in building the African ecommerce sector.
  • The opportunity to become part of a highly professional and dynamic team.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Hub Manager | Location: Ilorin, Kwara | Jumia

Department: Warehouse
Employment Type: Full-time

Job Objective

  • As Hub Manager, you will be responsible for managing the administrative processes within the Hub / Warehouse, overseeing the management of business processes ensuring data integrity, adhering to financial principles, policy and procedures.
  • You will provide accurate and reliable business management information to support performance measures within the assigned region.​

Responsibilities

  • Oversee administrative Duties of the Hub, ensuring all Hub staff should be appropriately Groomed for good representation of the Brand.
  • Queue Monitoring (Zero attempt, SLA  adherence and checks.
  • Ensuring Physical Goods deliveries are scheduled to leave timely based on agreed SLAs.
  • Ensure Hub Achieves Closed Success Rates of 85% and Attempt Success Rate above 75% with Zero losses on On-Demand Services delivery and delivery time at 20mins.
  • Responsible for KPI Monitoring.
  • Responsible Cash Reconciliation.
  • Retrieval Assigning.
  • Creation of DRS
  • Build and collaborate 3PL relationship with a common purpose / goal to achieve business benefits and objectives.
  • Supervising the completion of all checks and Hub/Fleet documentation required by law.
  • Effective management of costs which include fleet fueling cost, repairs, servicing and general hub and fleet maintenance.
  • Management of Customer complaint and resolution.
  • Training of third party partners on SOPs.
  • Supervision of all Hub Operations.

Requirements and Experience

  • Bachelor’s Degree (Business Administration, Logistics- supply chain, Economics, Engineering).
  • Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and work books.
  • Relevant professional certification in Logistics or supply chain management will be an added advantage.
  • Relevant years FMCG, E-Commerce or commercial experience.
  • Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location).
  • Demonstrated competency in data reporting and analysis.
  • Experience in a multinational environment.
  • Experience or high level of comfort in logistics operations.
  • Experience of E-commerce best practices, with an understanding of customer and seller behavior.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Brand Manager – Appliances | Jumia | Employment Type: Full Time

Location: Lagos, Nigeria
Department: Commercial – Key Account Management

Job Objective

  • As Brand Manager, you will have the end-to-end responsibility of the customer experience and growth of the category that has been assigned to you.
  • Your role is to bring in the relevant assortment, design targeted  promotions, and manage partners including vendors and brands. Constant interface with the commercial planning, Vendor success & Marketing team.

Key Responsibilities

  • Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
  • Complete Sales performance of the 3c’s Categories, vendors, merchant’s management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
  • Customer acquisition thru Value Offering, Sales Campaign Management, etc.
  • Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
  • Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
  • Define and optimize curation/assortment selection strategy for your category ensuring relevance of selection/styling to optimize revenues and sales velocity.
  • Support product and content creation process to increase assortment live. 
  • Plan and maintain constant stock availability.
  • Trend Spotting: Should be able to identify broader trends and fill category gaps.
  • Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc.).
  • Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection.
  • Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
  • Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation.
  • Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
  • Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
  • Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

Requirements & Qualifications

  • The ability to prioritize key accounts is a required skill.
  • Process Improvement Management
  • Good understanding of P&L, and Cash-Flow Management
  • Skilled negotiation & Value-based selling
  • Experience negotiating bulk discounts, MOQs & Credit Terms
  • Experience building partnership with strategic OEMs.
  • Owner mentality and an entrepreneurial drive.
  • Proficiency in Microsoft Office (Word, Excel and Power -point) tools.
  • Good verbal and written communication skills and presentation skills.
  • Good problem-solving skills required.
  • Proven ability to manage multiple tasks simultaneously.
  • Ability to work to deadlines and targets, can prioritize tasks under pressure.
  • Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.
  • Company and customer expertise.
  • Strategic perspective.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: City Manager – On-Demand Services – Jumia | Locations: Ilorin, Benin, Ogun, Kaduna, Uyo, Aba, Warri, Asaba, Oshogbo
Job type: Full-time
Department: Commercial

Job Objective

  • On the one hand you will work as a member of our sales and account management team and be responsible for identifying, approaching and signing contracts with restaurant partners.
  • You will help develop our offering to partners and manage key accounts and help to grow existing businesses by leveraging your sales and relationship management skills.
  • In addition to this, the role will have an operational component and you will manage the local rider base and have to ensure that local operations are handled effectively.
  • After closing the contract you will continue your relationship with restaurant partners and identify and conduct initiatives to activate them.
  • We are looking for a generalist who is passionate about Jumia Food and enjoys interacting and negotiating with partners.
  • You’ll leverage your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.

Roles and Responsibilities

  • Being responsible for the entire sales process with new partners to source and negotiate the best products in your city to deliver it to our customers
  • Driving expansion of existing clients as well as generating new business at prospect chains
  • Managing contract negotiations aimed at establishing the foundation of a strong working relationship with our restaurant partners, including sustainable economics for both parties
  • Identifying and building best practices for your sales team and others
  • Ensuring end-to-end operational excellence with partners, customers, customer service agents and riders
  • Maintaining city staff (riders) by recruiting, selecting, orienting, and training riders.
  • Recommending programs and services by identifying and anticipating new trends.
  • Reporting into the Head of Sales and Account Manager

Required Skills and Qualifications

  • Bachelor of Business Administration, Marketing or Public Relations is a plus
  • Minimum 1-2 years of experience in Sales – preferably in a startup environment
  • Proactive, organized, and obsessed with details and accuracy
  • Know how to negotiate your way into a super deal through sales techniques and persuasion
  • Having excellent communication skills. Eloquent, with good grammar and writing skills
  • Autonomous and self-starter who is able to work in a highly demanding environment
  • Computer literate; good knowledge of Google Docs and MS Office.

What we offer

  • A unique experience in an entrepreneurial, yet structured environment
  • A unique opportunity of having a strong impact in building the African ecommerce sector.
  • The opportunity to become part of a highly professional and dynamic team

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Team Lead, Compliance Onboarding and KYC | Location: Lagos, Nigeria | Jumia Department: Compliance

Job Objective

  • As Team Lead, Compliance Onboarding & KYC you will be working under the leadership of the Jumia Group Head of Sanctions to help protect the company from being involved with individuals or entities associated with financial crime.

Key Responsibilities

  • Conduct reviews of sanctions watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports or internal referrals. Document investigation steps performed and documented the rationale for decisions.
  • Liaise with relevant teams to refine automated sanctions screening risk methodology, reduce false positive, mitigate sanctions risks and improve customer experience.
  • Follow operational procedures on sanctions alert handling, including document the decision rationale.
  • Escalate potential sanctions issues or suspicious activity to the Head of Sanctions.
  • Review and investigate PEP screening alerts utilizing the client screening system, internal Customer Due
  • Diligence systems and third-party sources.
  • Assist the Compliance Management with ad hoc projects.
  • Identify and analyze alerts generated by the screening system in order to identify politically related individuals, entities involved in financial crime, as well as sanctioned or terrorism-related entities.

Requirements & Qualification

  • Bachelor’s Degree from accredited universities.
  • 4+ years’ experience in analyzing large data sets to make strategic decisions.
  • Proficiency in MS Office, Excel (VBA would be a plus)
  • Proficiency in SQL and Google suite
  • Excellent verbal and written communication skills and presentation skills
  • Excellent analytical, numerical and problem-solving skills required
  • Ability to work to deadlines and targets, can prioritize tasks under pressure.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Transport Coordinator | Jumia Group | December, 2021

Location: Lagos
Employment Type: Full Time
Department: Services – Logistics

Job Objective

  • This position will work with the Leadership team and be responsible for project management, client and vendor management and financial management related to transportation management (inbound, outbound and forward brokerage operations throughout the region across all business segments).

Responsibilities
Hub Transport Management:

  • Managing co-loader contracts and negotiating with fleet contractors for better pricing:
  • Dispute solving and MIS maintenance
  • Planning initiatives for a reduction in fleet contractors’ cost
  • Performance management for TAT adherence across all lanes for both same city and long-haul movements
  • Financial Reconciliation: Reconciliation of chargeable weight/ packets and any lost cases
  • Publish daily capacity planning based on small/medium/ bulky percentages.

Return Shipment Management:

  • Manage any network operational issues and fleet contractors’ distribution to reduce return (DRTV) pendency and cost
  • Share DRTV plan for a 3PL partner based on forwarding load at Vendor drop-offs/ pick-ups/ network hub to manage the handover
  • Ensuring 100% acceptance of all return load from 3PLs and controlled fleet at network reverse hub.

Financial Reconciliation:

  • Managing the lost compliance and write-off guidelines for shipments stuck at a network
  • Ensuring cycle count being done as per the SLA guidelines at all the network hubs
  • Manage customer escalation cases for all shipments stuck at the network – RCA done for the exact issue
  • Drive new process initiatives and Institutionalize tech changes required for better alignment/visibility of shipments.

Required Qualifications

  • A Bachelor’s Degree from an accredited university; Degree in Engineering, Operations, Supply Chain 
  • Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
  • Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.

Relevant Experience:

  • 7 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
  • A clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
  • Experience in supply chain management and transportation concepts: forecasting, planning, optimization, logistics, delivery performance, carrier negotiation, inventory management, S&OP
  • Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required
  • Experience in strategy and complex network management.

Skills and Competences:

  • Ability to lead large and remote teams
  • Hardworking, result-oriented, methodical, very structured;
  • Pro-active, both autonomous and team player, Flexible;
  • High analytical skills.

Performance Measures/Indicators:

  • Network distribution management
  • Implementing fleet contractor pickup plan at the decided cut-off for 99.9% adherence
  • Tracking vehicle and projected delivery time to respective hubs for 99.9% adherence
  • 100% Closure for short receiving / excess shipment / interchange.

Career Path:

  • Head of Network Manager
  • Head of Logistics
  • Regional Logistics Manager
  • Global Logistics Manager.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date

November 22, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of On-demand Services Logistics – Jumia

Location: Lagos, Nigeria
Job type: Full-time
Department: Services – Logistics

Responsibilities

  • Overall ownership of On-Demand logistics process, policies and execution
  • Create SOPs for country JS team alignment with 3PLs, define scope of services from time to time and ensure compliance
  • Own Delivery Associate payment structure in line with the projected cost and the competitive landscape in the countries
  • Responsible for end to end customer experience attributed to the delivery like delivery time, rider behavior, losses, etc
  • Design guidelines for the rider support team, ensure training is updated with product changes
  • Owner of the DA engagement minimizing the churn of the DAs from Jumia platform
  • Coordinate with commercial, marketing and the operations team on a regular basis to align on business numbers and communicate the same to the country teams
  • Continuously align with the product team on future developments which is in sync with the business goals

Requirements and Experience

  • Bachelor’s Degree (Business Administration, Logistics- supply chain, Economics, Engineering). MBA in operations is a plus
  • Minimum of 8 years of experience with 5 years in last mile or hyperlocal delivery operations owning multiple functions
  • Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and work books.
  • Relevant professional certification in Logistics or supply chain management will be an added advantage
  • Relevant years FMCG, E-Commerce or commercial experience
  • Ability to negotiate and communicate in flawless English
  • Demonstrated competency in data reporting and analysis
  • Experience of managing OnDemand operations at scale

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Head of Public Relations and Communications

Location: Lagos
Employment Type: Full Time
Department: Marketing

Job Objective

  • As the communication and public relations maanger, your role is to support Jumia Nigeria in the development and delivery of the digitaal Communication strategy.

Key Responsibilities and Accountabilities

  • Increase Jumia Nigeria ’s Brand awareness through media and Social Media
  • Implement group comms strategy in Nigeria for our different stakeholders (consumers, sellers and partners, employees and regulators/communities)
  • Build a strong network of media partners 
  • Be proactive by pitching media and organize interviews with Jumia stories (Write editorials for media, including press releases and reports.)
  • Organize Press Conference or PR events
  • Handle local crisis communication (statement, recommendations)
  • Be a spokesperson for the company
  • Brief the team about the wording, Q&A, Talking points and prepare a public presentation
  • Handle the corporate SM in collaboration with different departments, Marketing and HR.
  • Prepare Social Media videos (content) and pictures for the corporate platform (Twitter Group, Group Website, Twitter Nigeria and Linkedin Nigeria)
  • Report on PR activities – Following PR processes/reporting/tracking.
  • Support the Group Comms team for cross country projects 
  • Support the deployment of innovative marketing operations: increase traffic and conversion on the website
  • Proof-read content, including but not limited to social media posts, blog articles and press releases. 
  • Administration of press and social competitions, to include organizing prizes and contacting winners. 
  • Follow-up on Public Affairs Affairs – interaction with regulators, International Institutions and others relevant stakeholders.
  • Internal Communications in collaboration with HR
  • CSR

Key Requirements

  • 6 years experience min in Comms or Public relations
  • Advanced written and verbal skills
  • Education to Degree level or equivalent in PR, Communication or Journalism. 
  • Must have a commendable Media network and relations in Nigeria and in the region.
  • Experience in crisis communication and CSR.
  • Social Media addicts
  • Independent and resourceful.
  • Strong drive and leadership.
  • Exceptional organizational skills and very structured. 
  • Proficiency in Microsoft Word and Excel. 
  • Ability to work independently and within a team.
  • Ability to meet very demanding targets. 
  • High level of motivation, determination and commitment.
  • Skillful in content creation (stroyteller), as well as copy-editing and proof-reading
  • Thorough knowledge and understanding of the e-commerce industry.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Hub Manager

Location: Lagos
Employment Type: Full Time
Department: Services – Logistics – Hub

Job Objective

  • Logistics is the management of the flow of things between the point of origin and the point of consumption in order to meet requirements of customers.
  • In business, logistics may have either an internal focus (inbound logistics) or an external focus (outbound logistics), covering the flow and storage of materials from point of origin to point of consumption

Responsibilities

  • Administrative Duties of the Hub. All Hub staff should be appropriately Groomed for good representation of the Brand.
  • Queue Monitoring (Zero attempt, SLA Adherence and checks
  • Ensuring PG deliveries are scheduled to leave timely based on agreed SLAs
  • Ensure Hub Achieves Closed SR of 85% and Attempt SR above 75% with Zero losses on ODS delivery and delivery time at 20mins.
  • KPI Monitoring
  • Cash Reconciliation
  • Retrieval Assigning
  • Creation of DRS
  • Build and collaborate 3PL relationship with a common purpose/goal to achieve business benefits and objectives.
  • Supervising the completion of all checks and Hub/Fleet documentation required by law.
  • Effective management of costs which include fleet fueling cost, repairs, servicing and general hub and fleet maintenance
  • Management of Customer complaint and resolution
  • Training of third-party partners on SOPs.
  • Supervision of all Hub Operations.

Requirements and Experience

  • Bachelor’s Degree (Business Administration, Logistics- supply chain, Economics, Engineering)
  • Advanced Excel for data analysis, to create macros, pivot tables, analytical capabilities and workbooks.
  • Relevant professional certification in Logistics or supply chain management will be an added advantage
  • Relevant years FMCG, E-Commerce or commercial experience
  • Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location)
  • Demonstrated competency in data reporting and analysis
  • Experience in a multinational environment
  • Experience or high level of comfort in logistics operations
  • Experience of E-commerce best practices, with an understanding of customer and seller behavior.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Business Support Associate

Location: Lagos
Employment Type: Full Time
Department: Commercial

Job Objective

  • You will carry out a wide range of administrative and coordinating activities for onshore leadership/teams, utilizing the processes and tools of the team.

Responsibilities

  • Manage the day to day operations excellence in coordination with the back-office team
  • Major customer complaints handling
  • Service outage
  • Incident reporting
  • Manage all partners/service providers relations in terms of operations; such as (Pools funding, New services onboarding end to end, commissions & financial reconciliations)
  • Own the communication channels with all our partners (service providers)
  • Communicate with all internal stakeholders to ease and align on any partner’s request or issues and vice versa.
  • Own the new services pipeline execution with partners, tech, legal, and finance
  • Responsible for the commissions’ execution per partner in coordination with finance
  • Daily/weekly pool funding
  • Ensuring applying ongoing processes enhancements creating operational efficiencies and best customer experience
  • Responsible for collecting, analyzing, and summarizing data & building business reports & PMOs.
  • Responsible for any data analytics needed
  • Responsible for the daily, and monthly business performance reporting
  • Play as a PMO in the team for any project
  • Responsible for the marketing execution coordination amongst all channels between the channels owners and business team. 
  • Mainly ensuring that all marketing activities happen in time with the expected quality.
  • Responsible for reviewing all marketing material content.

Requirements and Experience

  • Bachelor’s Degree in any related field.
  • Excellent verbal and written communication skills
  • Competent in Microsoft packages (Excel, Word & PowerPoint) and Google Docs
  • Professionalism and deadline-oriented
  • Great attention to detail: the ability to maintain accuracy
  • Strong sales skills and ability to utilize field sales techniques.
  • Ability to manage multiple and competing priorities.
  • Good knowledge of the e-commerce industry.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply


Job Title: Acqusition Associate – OnDemand Services | December, 2021

Location: Lagos, Nigeria
Job type: Full Time
Department: Commercial

Job Objective

  • An Acquisition Associate is required to facilitate the sourcing and signing up of Leads (Vendors) with high potential of partnering with Jumia Food.

Responsibilities

  • Lead the Jumia Vendor Acquisition strategy, meeting key targets.
  • In addition to organic growth, implement a referral campaign in order to grow our active vendor base.
  • Acquire key target vendors, align with our long-term strategic plan, and directly interact with them in order to drive their performance.
  • Optimizing the performance of newly signed vendors, recommending processes to improve and motivate them in line with the company objectives.
  • Accountable for vendor acquisition pipeline planning
  • Executes tasks based on tools, processes and performance based on reporting and campaigns
  • Liaise between vendor and cross- functional internal teams to ensure the timely successful on-boarding process flow for the new acquired vendor within a stipulated time frame

Requirements / Qualifications

  • Bachelor’s Degree in any related field.
  • 2+ years experience.
  • Excellent verbal and written communication skills
  • Competent in Microsoft packages (Excel, Word & PowerPoint) and Google Docs
  • Professionalism and deadline oriented
  • Great Attention to details: ability to maintain accuracy
  • Strong sales skills and ability utilize field sales techniques.
  • Ability to manage multiple and competing priorities.
  • Good knowledge of the e-commerce industry

Benefits
We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Legal Officer – Jumia

Location: Lagos, Nigeria
Job type: Full Time
Department: Legal

Job Objective

  • As Legal Officer, you will be responsible for providing high quality legal advice to local Management on a full range of legal and challenging operational issues, in accordance with the following principles: instil and foster a culture of legal compliance, advocate for Ethics & Compliance across all levels within the region, build relationships with external legal advisors within the region.

Key Responsibilities

  • Drafting and reviewing various Agreements such as Tenancy Agreements, Partnership Agreements, Supplier Agreements, Service Level Agreements, Vendor Agreements, Data Privacy Agreements etc.
  • Preparing Company Secretarial documents on behalf of the company.
  • Responsible for providing resolutions to JUMIA related consumer complaints from the Consumers, Law Firms, Federal Competition and Consumer Protection Council (FCCPC) and the Lagos State Consumer Protection Agency (LASCOPA).
  • Responsible for preparing legal correspondences on behalf of the company.
  • Drafting police petitions and responses to the Nigerian Police and the EFCC investigation requests.
  • Organising and maintaining Legal Document Repository and Archive.
  • Attending external meetings with various agencies such as the Nigeria Police, FCCPC, LASCOPA and NAFDAC on behalf of company.
  • Responsible for managing and keeping track of all company insurance claims and policy renewals.
  • Liaising with external legal counsels engaged to carry out assignments on behalf of the company and its affiliates.
  • Ensuring compliance with all regulatory requirements and ensuring regulatory documents / certificates are up to date.
  • Monitoring the new developments in the legal environment in order to advise the  company on impact and compliance.
  • Such other legal tasks as relevant to the role.

Required Qualifications

  • Law Degree, Master’s Degree is a plus.
  • 3 – 5 years of experience in law firm or multinational organizations (private sector or NGO).
  • Demonstrate knowledge of, and experience with laws dealing with commercial / contract administration and labor laws.
  • Good knowledge of Anglophone legal systems within Africa and some experience with either Francophone or Lusophone county legal systems.
  • In-depth knowledge of regulatory law.
  • Excellent communication, negotiation and diplomatic skills.
  • Excellent command of English, French is a plus.

Benefits
We Offer:

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Financial Planning Analyst | Location: Lagos | Employment Type: Full-time

Job Objective

  • As Financial Planning Analyst, you will be involved in running the annual budgeting process and producing regular forecasts that show the expected future performance of the business. Analyze business trends and past results, advise on how company performance can be improved and explore potential growth scenarios.

Responsibilities

  • Liaising with senior management to prepare the business’s financial and strategic plans
  • Identify and research variances to forecast, budget, and prior-year expenses, proactively identifying opportunities for improvement.
  • Monitor performance indicators, highlighting trends and analyzing causes of unexpected variance.
  • Oversee and manage the continued development of Budgeting, Financial Forecasting, Operating Plan and Modeling tools.
  • FP&A finance support to the accounting teams related to productivity, demand planning, reporting, and metrics in a timely manner.
  • Identify and understand business challenges; propose and create solutions.
  • Partner directly with the finance team and central FP&A groups to collaborate on metrics, goals, and business reviews.
  • Create presentations that provide insightful analysis, identify required action items, and effectively frame decisions to be made.
  • Develop and maintain effective relationships with business partners and cross-functional teams at all levels of the organization.
  • Ad-Hoc Reporting and Analysis.
  • Quarterly and Monthly Financial reports.
  • Implement and work with a Business Intelligence Tool and Dashboard reports.
  • Analyze complex financial information and reports to provide accurate and timely financial recommendations to management for decision making purposes.
  • Supporting Senior Management Team and Departments heads with in-depth analysis.
  • Prepare presentations to CFO, CEO & Senior Management Team.

Qualifications & Experience

  • BSc in Accounting, Finance, Economics, or a related field.
  • 7+ years of experience in finance, accounting, and operational processes.
  • Professional Accounting Qualification (ACCA, ICAN, ICMA, ACA, etc.)
  • General knowledge of accounting/financial/operational principles.
  • Experience developing financial reports and metrics and modeling.
  • Interpersonal and communication skills with the ability to interact with various management levels
  • Ability to manage multiple tasks and adapt to a changing, fast-paced environment.
  • Strong Excel, Word, and PowerPoint skills.
  • Superior attention to detail and ability to successfully manage multiple competing priorities while maintaining a view of the big picture.
  • Demonstrated ability to influence others through effective verbal and written communication.
  • Demonstrated ability to drive projects across an organization.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
29th October, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Human Resources Manager – Services | Jumia

Location: Lagos
Employment Type: Full Time
Department: HR – HR Business Partnering

Objective

  • We require a Human Resources Manager for Jumia Services – Jumia’s proprietary logistics entity who will be responsible for driving strategic people agenda by partnering with the leadership within the business division.
  • You will cater for all engagements, activities, processes and projects related to the wellbeing of Jumia’s employees in country of base.

Admin and Compliance:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
  • Ensures admin processes are running smoothly;
  • Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies;
  • Manages the HR & Admin team on a daily basis and in their development.

Development:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
  • Ensures processes are running smoothly.
  • Implements and leads our performance management system (objective, performance based and transparent);
  • Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
  • Promotes and coordinates initiatives that support organizational change;
  • Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;

Work Environment:

  • Implements satisfaction/motivation barometers, measures and acts accordingly;
  • Suggests appropriate events to strengthen sense of belonging;
  • Manages employee relations (social bodies, employee satisfaction, health and security);
  • Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

Coaching and Advice:

  • Improves the performance of others by empowering a strong leadership and coaching culture;
  • Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes);
  • Coaches managers to support and roll out people development efforts.

Continuous Improvement:

  • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
  • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
  • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs

Experience and Requirements

  • 8+years experience, preferably in a technology, Retail, Logistics/Supply Chain or FMCG environment.
  • Clear understanding of local labor laws with regards to employee hiring and exit management.
  • Working knowledge of using a HRIS e.g. Jobvite, People HR or Bamboo will be an added advantage.
  • Experience in people strategy.
  • People management skills.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
  • A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Human Resources Manager | Jumia | Location: Lagos | Employment Type: Full-time

Objective

  • The role caters for all engagements, activities, processes and projects related to the wellbeing of Jumia employees in country of base

Job Description
Admin and Compliance:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
  • Ensures admin processes are running smoothly;
  • Manages compliance to all HR (safety, health, other) and labour topics for all Jumia companies;
  • Manages the HR & Admin team on a daily basis and in their development.

Development:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);
  • Ensures processes are running smoothly;
  • Implements and leads our performance management system (objective, performance based and transparent);
  • Uses data analysis to influence strategic decisions and to address organizational challenges to talent management;
  • Promotes and coordinates initiatives that support organizational chang
  • Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;

Work Environment:

  • Implements satisfaction/motivation barometers, measures and acts accordingly;
  • Suggests appropriate events to strengthen sense of belonging;
  • Manages employee relations (social bodies, employee satisfaction, health and security);
  • Manages culture and the office in general (IT, logistics, office initiatives, values dissemination, every-day life).

Coaching and Advice:

  • Improves the performance of others by empowering a strong leadership and coaching culture;
  • Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes …)
  • Coaches managers to support and roll out people development efforts.

Continuous Improvement:

  • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes
  • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate
  • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.

Experience and Requirements

  • 8+ years experience, preferably in a tecnology, Retail, or FMCG environment within the corporate function.
  • Clear understanding of local labor laws with regards to employee hiring and exit management.
  • Basic / Working knowledge of Enterprise Resource Planning system e.g. Jobvite, PeopleHR or Bamboo will be an added advantage.
  • Experience in people strategy.
  • People management skills.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment, growing at a very high rate
  • A unique opportunity of discovering Africa and having strong impact in building the African e-commerce sector
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Last Mile Regional Manager | Location: Port Harcourt, Rivers | Employment Type: Full Time | Department: Services – Logistics – Lastmile

Job Objective

  • As Last Mile Regional Manager based in Port Harcourt Hub, you will be responsible to manage hubs within your scope of region with a key focus to improve operational excellence in the handling and delivery of packages to meet the required SLA.
  • You will play an active role in the monitoring and tracking of queues performance and ensure to push where required for the timely delivery of packages by effective management of Hubs, Dispatch, and Reverse logistics

Key Responsibilities

  • Queue monitoring: Responsible for the monitoring of queues in the delivery chain by tracking movement of packages in the operations management systems to ensure timely and efficient movement of packages.
  • Push back when required on responsible parties in the delivery chain (network, dispatch, reverse logics) to ensure smooth flow of the delivery is carried out within the agreed SLA.
  • Track the performance of queues and share daily reports with the relevant stakeholders.
  • Perform a deep-dive into delivery analytics to identify trends, challenges, and problem-solve to improve the overall delivery and efficiency of the process and responsible for effecting those changes.
  • People Management: Responsible for managing the hub associates, share knowledge to improve skills, identify strong links in the team to ensure they grow to new challenging tasks, and weak links to provide couching and support to upskill the team.

Qualifications & Experience

  • A Bachelor’s Degree from an accredited University; Degree in Engineering, Operations, Supply Chain
  • Excellent understanding of B2C supply chain.
  • Minimum 5 years of experience in Order Management processing and analysis.
  • Able to process through complex order management systems.
  • Good Knowledge of the Logistical Operations in the local market is a plus.
  • Must have the ability to work independently and solve problems on orders by partnering with key stakeholders and analyzing the order file to make accurate decisions on execution.
  • Able to follow defined processes and relay information to Specialists, Order Management partners as well to make day-to-day order management decisions regarding allocation and delivery of the product.

We Offer

  • A unique experience in an entrepreneurial, yet structured environment.
  • The opportunity to become part of a highly professional and dynamic team working around the world.
  • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply

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