Lagoon Hospitals Jobs Recruitment [3 positions]

Latest jobs vacancies at Lagoon Hospitals December 1, 2022

Lagoon Hospitals has consistently been providing healthcare of international standards in Nigeria. Established in 1984 by Professor Emmanuel and Professor (Mrs.) Oyin Elebute, and commencing operations in 1986 as a provider of integrated healthcare services, Lagoon Hospitals is currently the largest private healthcare services Group in Nigeria with six healthcare facilities.

Lagoon Hospitals is the only Nigerian Hospital group accredited by the Joint Commission International, and one of two groups in Sub-Saharan African to be so accredited. The Hospitals was first accredited in 2011 and re-accredited in 2015, 2018 and 2021.

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Lagoon Hospitals Jobs Recruitment


December 1, 2022 Perioperative Nurse

Job Title: Perioperative Nurse | Lagoon Hospitals | Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Operating Theatre Manager & Head of Nursing

Summary of Responsibilities

  • This role is responsible for assisting clients and patients undergoing surgery restore and sustain their health and wellbeing
  • Prepare and maintain the theatre for all surgical procedures
  • Provides nursing care to patients undergoing surgery
  • Instruct and supervise ward assistants in preparing, sterilizing and caring for theatre equipment and supplies
  • Documenting and maintaining concise and complete records and report
  • Conduct preoperative and post-operative checks
  • Clean and restore equipment and work areas, leaving them suitable for future use thus maintaining a clean and safe environment always
  • Performing procedures such as monitoring of vital signs with necessary follow up, administering medication, wound dressings, IV placement and providing other assistance as required
  • Comply with the use of Standard Operating Procedures and policies and quality standards.

Key Result Areas / Performance Goals

  • Ensuring proper marking of surgical sites
  • Reduction in infection rate
  • Incidence reporting and adequate documentation
  • Triage
  • Use of SOPS / adherence to quality standards.

Job Qualifications

  • RN, RPON (Registered Peri-Operative Nursing Diploma)
  • Valid Peri-Operative Nursing practice license
  • Minimum of 1 year experience.
  • Core Competencies
  • Basic Life Support skills
  • Advanced Cardiac Life Support Skills
  • I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
  • Computer literacy
  • Good organizational skills
  • Good interpersonal and communication skills
  • Attention to details
  • Ability to handle stress and crisis situation.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Medical Administrator



Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Medical Director, Ikoyi

Job Summary

  • This role is responsible to the Medical Director for the Supervision of clinical tasks within the service which is essential to the effective provision of quality care to patients and their families.

Responsibilities

  • A Medical Administrator will handle administrative duties by coordinating and managing activities within the hospital and overseeing the medical team. He/she will manage daily operations and ensure the delivery of the best services while ensuring an excellent patient experience across all offerings within the hospital’s facility.
  • Oversight responsibility for smooth clinical operation of the hospital on a daily basis.
  • Maintain a consistent level of quality of care offered to patients.
  • Take responsibility for a good relationship with all visiting consultants.
  • Ensure the hospital is in compliance with policies and regulatory requirements (federal, state and local laws).
  • Monitor training and development of clinical staff.
  • Liaise and work with clinical and non-clinical staff to ensure quality care is given to patients.
  • Timely resolution of grievances.
  • Champions quality improvement in the facility
  • Other duties as assigned by the Chief Medical Director and Medical Director of the Facility.

Job Qualifications

  • A Bachelor’s Degree in the Medical / Clinical field (MBBS)
  • A postgraduate degree in Business Administration / Public Administration / Public Health/ healthcare administration will be an added advantage.
  • Full registration with the Medical and Dental Council of Nigeria, with a valid medical practising license.
  • 5-6 years clinical experience with 1-2 years in a team leadership role.
  • Certifications/Training in customer service, relationship management, and business analysis are desired.

Core Competencies:

  • Basic Life Support skills and sound medical knowledge
  • Excellent documentation and communication skills with IT skills required for the use of EMR and Microsoft Office packages.
  • Knowledge of the Nigerian Health sector and the peculiarities of the private sector including managed healthcare.
  • Support and supervisory skills Team Building and Leadership, Problem Solving, Quality Assurance Management, SOP Implementation,
  • Organizational, reporting and presentation skills.
  • Attention to Details and Emotional Intelligence.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Pharmacist (Intern)

Location: Ikoyi Lagos
Employment Type: Internship

Job Description

  • This role is responsible for attending to clients and patients professionally in compliance with standard operating procedures and policies.

Summary of Responsibilities

  • Drug dispensing activities
  • Provide drug information and advice to other healthcare professionals within the hospital.
  • Provide professional service, information, counselling and advice to patients on medicines supplied.
  • Stock Management.
  • Report dispensing errors and adverse drug reactions.
  • Accurate endorsement of prescriptions for billing purposes and appropriate provision of drugs to various categories of patients.
  • Maintain a clean and safe environment in the pharmacy.
  • Comply with the use of Standard Operating Procedures and policies/adherence to quality standards.
  • Review of each prescription or order to ensure the appropriateness of the medication for the patient and his or her clinical needs.

Key Result Areas / Performance Goals

  • Prompt reporting of dispensing errors and adverse drug reactions.
  • Adequate professional record keeping
  • Confidentiality and Prompt response to patients’ needs
  • Compliance with SOPS / adherence to quality standards

Job Qualifications

  • Bachelor of Pharmacy
  • Certificate of provisional registration with Pharmacists Council of Nigeria
  • 1 – 2 years experience working in a pharmacy.

Core Competencies:

  • Computer literacy
  • Good organizational skills
  • Honesty and reliability
  • Good interpersonal and communication skills
  • Attention to details.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Customer Experience Officer

Location: Ikoyi, Lagos

Job Description

  • This role is responsible for attaining flawless level of service at all points of customer contact, and enable superior quality experience for patients / visitors.
  • This is a Customer Experience role; not customer service.
  • Candidates with experience in the Healthcare, Telecommunications or Hospitality Industries are encouraged to apply.

Summary of Responsibilities

  • Ensure hitch free and pleasant stay by patients evidenced in survey results.
  • Enhance the value of services being provided by making the patient and the attendants comfortable and acquainted to the hospital.
  • Maintain rapport with patients/customers/clients and medical team.
  • Regularly communicate with patients to promote good customer satisfaction.
  • Conduct regular customer satisfaction survey and prepare monthly report on complaints and initiatives adopted for resolution.
  • Accurate tracking of patient feedback and discharge.
  • Engage respective department heads to find out patient – friendly processes by discussing prevailing issues.
  • Coordinate with all departments during investigation of complaints.
  • Timely escalation of patient complaints to Customer Experience Manager and HOD.

Key Result Areas / Performance Goals:

  • Timely management of customers’ grievances
  • Appropriate and timely patient admission and discharge
  • Compliance with standard operating procedures and policies.

Job Qualifications

  • University Degree or Higher Diploma in Social sciences and Humanities
  • Minimum of 2 years work experience.

Core Competencies:

  • Previous experience as Customer Experience Officer is Key
  • Ability to run surveys and analyze data
  • Proficiency with the use of Microsoft applications: word, excel, power point, etc
  • Experience in the hospitality/healthcare industry is an added advantage.
  • Working knowledge and process improvement and operations management.
  • Customer Service Orientation
  • Excellent communication skills.

Behavioral Competencies:

  • Pleasant disposition
  • Interpersonal and communication Skills
  • Service oriented, courteous, team player.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Staff Nurse



Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Matron in charge

Job Summary

  • This role is responsible to for assisting clients and patients sustain and maintain their health and wellbeing.

Summary of Responsibilities

  • Implementing nursing care plan for patients in designated work station
  • Assist medical team in patients’ diagnosis and treatment
  • Performing procedures such as admission & discharge, taking histories, monitoring vital signs with necessary follow up, wound dressings, administering medication, IV placement, insertions and providing other assistance needed
  • Prompt incidence reporting and management of patients’ grievances
  • Admission and discharge of patients
  • Maintain complete and accurate documentation of patients’ encounters.
  • Maintaining a clean and safe environment always
  • Comply with the use of Standard Operating Procedures and policies / adherence to quality standards.
  • Other duties s assigned.

Key Result Areas / Performance Goals:

  • Nursing care plan and assessment implementation
  • Complete and accurate documentation
  • Incidence reporting
  • Triage
  • Use of SOPS / adherence to quality standards.

Job Qualifications

  • Nursing Diploma / Bachelor’s Degree in General Nursing
  • Post Basic Nursing Diploma.
  • Valid nursing practicing license
  • Minimum of 1 year experience in a related role is desired

Core Competencies:

  • Basic Life Support skills
  • I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
  • Computer literacy
  • Good organizational skills
  • Good interpersonal and communication skills
  • Attention to details
  • Ability to handle stress and crisis situations.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Patent Assistant / Porter


Location: Ikoyi, Lagos
Employment Type: Full-time

Overview

  • This role is responsible to for assisting clients and patients sustain and maintain their health and wellbeing.

Summary of Responsibilities

  • Assist clinical staff in lifting, transporting and carrying patients as required
  • Customer service
  • Liaise and work with clinical and non-clinical staff to ensure quality care is given to patients
  • Maintain confidentiality and impartiality
  • Participate at the Hospitals’ quality improvement activities
  • Carry out other duties as assigned by supervisor

Key Result Areas / Performance Goals:

  • Polite and cheerful interaction
  • Management of customers’ grievances
  • Comply with the use of standard Operating Procedures and policies / adherence to quality standard.

Job Qualifications

  • A minimum of High School Leaving Certificate
  • 0 to 5 years.

Core Competencies:

  • Basic Life Support skills
  • I-CARE attitude (Integrity, Compassion, Attentiveness, Respect, Excellence and Empathy)
  • Pleasant disposition
  • Service oriented, courteous, a good team player
  • Good interpersonal and communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Customer Experience Officer



Locations: Mainland and Island, Lagos
Employment Type: Full-time

Job Description

  • This role is responsible for attaining flawless level of service at all points of customer contact, and enable superior quality experience for patients / visitors.
  • This is a Customer Experience role; not customer service.
  • Candidates with experience in the Healthcare, Telecommunications or Hospitality Industries are encouraged to apply.

Summary of Responsibilities

  • Ensure hitch free and pleasant stay by patients evidenced in survey results.
  • Enhance the value of services being provided by making the patient and the attendants comfortable and acquainted to the hospital.
  • Maintain rapport with patients/customers/clients and medical team.
  • Regularly communicate with patients to promote good customer satisfaction.
  • Conduct regular customer satisfaction survey and prepare monthly report on complaints and initiatives adopted for resolution.
  • Accurate tracking of patient feedback and discharge.
  • Engage respective department heads to find out patient – friendly processes by discussing prevailing issues.
  • Coordinate with all departments during investigation of complaints.
  • Timely escalation of patient complaints to Customer Experience Manager and HOD.

Key Result Areas / Performance Goals:

  • Timely management of customers’ grievances
  • Appropriate and timely patient admission and discharge
  • Compliance with standard operating procedures and policies.

Job Qualifications

  • University Degree or Higher Diploma in Social sciences and Humanities
  • Minimum of 3 years work experience.

Core Competencies:

  • Previous experience as Customer Experience Officer is Key
  • Ability to run surveys and analyze data
  • Proficiency with the use of Microsoft applications: word, excel, power point, etc
  • Experience in the hospitality/healthcare industry is an added advantage.
  • Working knowledge and process improvement and operations management.
  • Customer Service Orientation
  • Excellent communication skills.

Behavioral Competencies:

  • Pleasant disposition
  • Interpersonal and communication Skills
  • Service oriented, courteous, team player.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Radiographer



Location: Ikoyi, Lagos
Employment Type: Full-time
Reports to: Chief Radiographer

Overview

  • This role is responsible for producing quality diagnostic images that will assist clinicians in patient management.

Summary of Responsibilities

  • Set up examinations rooms, ensuring that all necessary equipment is ready
  • Operation of radiologic and magnetic imaging equipment to produce images for diagnostic purposes
  • Review and evaluation of developed x-rays, video tape, or computer generated information to determine suitability for diagnostic purposes.
  • Monitor patients’ conditions and reactions, reporting abnormal signs to physicians
  • Explain procedures and observe patients to ensure safety and comfort during procedure
  • Collaborate with other medical team members, (physicians and nurses), to conduct special procedures.
  • Operate mobile x-ray equipment in operating room, emergency room, or at patient’s bedside.
  • Use radiation safety measures and protection devices to comply with government regulations and to ensure safety of self and patients’
  • Liaise and work with other medical and non-medical staff to ensure quality care is given to patients
  • Prepare and administer oral or injected contrast media to patients.
  • Operate fluoroscope to aid physician to view and guide through area of interest during surgery
  • Prompt incidence reporting and management of patients’ grievances
  • Participate at the Hospitals’ CME’s and quality improvement activities
  • Comply with the use of standard operating procedures and policies.

Key Result Areas / Performance Goals:

  • Patient positioning and immobilization on examining table
  • Imaging equipment positioning and adjustment of controls to set exposure time and distance, according to specification of examination
  • Ability to key commands and data into computer to document and specify scan sequences, adjust transmitters and receivers, or photograph certain images

Job Qualifications

  • A Bachelor’s Degree in Radiology or its equivalent.
  • Registration with the Radiographers Registration Board of Nigeria with valid practicing license.
  • 1 year experience in a related role.

Core Competencies:

  • Computer literacy
  • Working knowledge of x-ray equipments, including fluoroscopy and mobile units.
  • Working knowledge of CT Scanner.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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