Lead BI-RA-FMS Support – BI, Revenue Assurance & Fraud Management at Airtel Nigeria

Title: Lead BI-RA-FMS Support – BI, Revenue Assurance & Fraud Management | Location: Lagos, Nigeria | Airtel Nigeria

Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.


  • The Lead BI-RA-FMS Support –Business Intelligence, Revenue Assurance & Fraud Management will be responsible for day to day operations of these applications.
  • Implementation of Revenue Assurance System and Fraud Management System to meet legal regulatory compliance around the Telecom nodes and Billing Systems from RA process.
  • The Lead BI-RA-FMS will work closely with commercial and RAFM teams in Airtel Nigeria, HQ-IT and IT Partners in Airtel Africa. Performing the necessary leadership, daily operations and supporting business needs in this domain.

Responsibilities and Accountabilities
The SME is responsible for

  • Providing end to end coverage from Network to Billing Assurance, Profile Assurance, Rating and Billing Assurance, Billing to Accounting Assurance, Fraud Management, Compliance and Financial Reporting
  • Leading daily revenue assurance reconciliations and drive the corresponding improvements.
  • Driving the automation of current RAFM manual processes.
  • Responsible end-to-end for Business Intelligence and Analytics delivery.
  • Delivering regulatory CDR requirements, ensure compliance and prevent penalties.
  • Identifying and evaluating innovative technologies applicable to domain and determining the benefits to the Company.
  • Leading delivery of projects of applicable domain across OpCOs that attribute to the success of Airtel Africa business by collaborating with cross functional teams.
  • Promoting continuous improvement of processes and delivery of results within assigned domain.
  • Optimizing Change requirement delivery for faster time to market and ensuring first time right efficiency.
  • Setting, articulating and overseeing achievement of Airtel Africa IT goals and objectives on relevant IT Applications.

Qualifications and Experience

  • University degree (Engineering or Computer Science or related discipline)
  • Minimum 8 – 10 years’ relevant experience in telecommunication/other relevant industry
  • Experience from simplification and innovation projects.
  • Experience in driving BUs towards simplification & standardization.
  • Experience in design, planning and operations of IT systems and solutions
  • Hands on experience in managing the complex and critical real time processing and design of such solution
  • Strong understanding of the agile landscape and a passion for building innovative & ROI-positive marketing programs at scale.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply