Lead, Implementation Engineer at Interswitch

Title: Lead, Implementation Engineer | Location: Lagos Office    | Department: Group Service Delivery | Type: Permanent

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Role Description

  • Guide key projects with the assigned portfolio to successful conclusion.
  • Develop and deliver quality software/solution to our clients on Point of Sale across the network/industry Supervises.

Responsibilities

  • Manage schedules, coordinate direct reports resources, activities, and priorities while managing day-to-day project/program activities
  • Manage application development and implementations on devices across various customer touch points across Africa
  • Engage Managers & Business Process Consultants and Business Analysts, Project managers and engineering team
  • Highly technical and knowledgeable in EFT/EMV payment systems development, certification and processes
  • Highly skilled and proficient in PCI standards across payment channels
  • Own and drive client issues to effective resolution
  • Develop and implement applications on point of sale terminals using Linux / android technologies
  • Accountable for timeliness of delivery and the end-to-end quality of the delivered solution
  • Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team
  • Deliver awesome client experiences by ensuring all project deliverable are completed to an appropriate & expected level of quality
  • Eliminate roadblocks for team members and ensure timely progress to project tasks
  • Act as a liaison between the business and the delivery teams & team members for all aspects of project delivery & employee performance
  • Participate in technical bid input to the sales team to ensure solution requirements and business needs are met
  • Participate in project scoping requirements with the project management office to identify and document technical requirements to meet accepted awards
  • Stay current with all deployed technology platforms & solutions to leverage to apply to all client & employee interactions as a demonstration of your industry knowledge and expertise
  • Establish and sustain an effective team environment based on increasing performance motivation and encouragement
  • Develop and contribute to contractual and engagement parameter documents eg
  • Statements of Work, Project Definition Documents, Change Requests
  • Refine, complete, and document the processes of the department to effectively achieve the goal of the frictionless operation
  • Travel as needed for client deployments / trainings or employee training within and outside Nigeria

Requirements

  • Expert knowledge is required in software development, project management, service delivery, presentation, troubleshooting/technical support, EMV framework, PCI compliance metrics, CBN/NIBSS regulatory requirements, Card scheme networks, as well as working knowledge of process management, business analysis, agile methodologies / lean Six Sigma framework

Application Closing Date
31st May, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply