Liaison Support Coordinator at the Norwegian Refugee Council

Job Title: Liaison Support Coordinator | Nigeria, Norwegian Refugee Council | Job Location: Abuja

NRC initiated country operations in Nigeria in June 2015 in order to respond to the critical and increasing needs in the country. NRC currently has a full team based in Yola Area Office, Field Offices in Borno and Adamawa states and a coordination office in Abuja. NRC is currently providing services across various sectors namely; Shelter and Non-Food Items (NFI); Water, Sanitation and Hygiene Promotion (WASH); Livelihoods & Food Security (LFS); Information, Counselling and Legal Assistance (ICLA), Education and Camp Management Camp Coordination (CCCM) in order to address identified humanitarian needs.

NRC is looking for a Liaison Support Coordinator for our Abuja Coordination Office in Nigeria. The purpose of the Liaison Support Coordinator is to implement the delegated area of responsibility and to coordinate the activities of the department at Abuja coordination office.
The Liaison Support Coordinator reports to the Country Director with technical management by the Head of Support.

Application deadline:

Norwegian Refugee Council


Liaison Support Coordinator


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Duties and responsibilities
Implement NRC’s systems and procedures at coordination office/area level.
Ensure adherence to NRC policies, handbooks, guidelines, donor requirements and the national labor law in all processes and procedures
Prepare and submit reports and analysis
Ensure proper filing of all support documents
Support line managers in procedures and require support team trainings Management of support team
Ensure development and implementation of administrative systems and procedures
Manage the support team at Abuja coordination office level using NRC standard Performance Management system.
Supervise, coordinate and provide support for daily activities of the support team enabling them to provide effective and seamless assistance to the country programme.
Responsible for implementation of NRC policies and procedures including but not limited to Human Resources, Logistic, Finance, Security & ICT.
Work in close coordination with the technical support managers in Maiduguri to ensure different support functions are working in line with standard guidelines and procedures and meeting the monthly and other regular reporting requirements.
Ensure all HR standard requirements are met at Abuja level for all staff including – to maintain record of staff attendance, leave, contracts etc.
Ensure all the local visitors & staff traveling from other offices/locations are getting the required Admin and logistic support.
As per Management’s guidance, Coordinate and liaison with coordinate with relevant partners, suppliers, authorities, lawyers etc. and ensure quality support for key liaison matters for example organizational registration, staff visas and travel and other legal requirements.
Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
Ensure Abuja logistic team is being managed in an effective manner and working in close coordination with Logistic Manager in country office to provide the optimum support for fleet & generator management, procurement, custom clearance, UNHAS bookings etc. where needed for all NRC offices and Staff.
Ensure Abuja Finance team is being managed in an effective manner and working in close coordination with Finance Manager in country office to provide the optimum support for daily transactions, bank account management, tax & social security payments, payroll processing etc.
Ensure Abuja HR/Admin team is being managed in an effective manner and working in close coordination with Country HR & Admin Manager in country office to provide the optimum support for staff recruitment, staff record keeping, hotel booking, Guesthouse management, stationery and stock management, office building and equipment maintenance etc.
Ensure close working with ICT Coordinator to have in place reliable internet connectivity and power backup system in place whereas have regular maintenance of office equipment’s e.g. printers, scanners, photocopiers etc.
Support in coordination with all concerns to maintain in working condition security & safety system and equipment both in the office and guesthouse whereas staff and security guards are following the standard daily security protocols.
Ensure that staff records in coordination office are up to date and filed appropriately in the HR personnel file archive

Generic professional competencies:
Experience from working as a Support Coordinator in a humanitarian/recovery context
Previous experience from working in complex and volatile contexts
Documented results related to the position’s responsibilities
Knowledge about own leadership skills/profile
Fluency in English, both written and verbal

Context/ Specific skills, knowledge and experience:
Knowledge of the context in Nigeria especially in Abuja, North East, Yola and other locations NRC is operational
Knowledge of the local languages other than English
Demonstrated People management and networking, liaison experience and skills
Personal qualities
Managing resources to optimize results
Managing performance and development
Analyzing and reporting
Handling insecure environments
Empowering and building trust
We can offer
Commencement: 1st January, 2021
Duration: 12 months (renewable)
Salary/benefits: According to NRC’s general directions – Grade Level: Grade 7
Duty station: Abuja
Travel: 25% travels outside Abuja is dependent on changing security conditions, especially for certain roads in the area.
Approved health certificate will be requested before contract start.
Application procedures and CV registration: Please note that you are required to enter the geographical location for all your previous positions while registering your CV. There is no specific field for this information in our CV form, but you can use the “Company name” field for both company and location.

Gwarimpa, 900271 Abuja

Sophia Comfort Michael
HR Manager

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee.

We work in crises across more than 30 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights.

NORCAP is a global provider of expertise that contributes to solving challenges in the humanitarian, development and peacebuilding sectors. Our ultimate goal is to strengthen the resilience, and protect the lives, rights and livelihoods of vulnerable people and communities

NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Application Closing Date
Not Specified

Method of Application
Interested and qualified candidates should:
Click here to apply