Loan Officer at ICS Outsourcing

Job Title: Loan Officer | ICS Outsourcing | Location: Lekki, Lagos
Employment Type: Full-time

ICS Outsourcing is Nigeria’s leading Outsourcing provider incorporated in August 1994. We offer a comprehensive range of outsourcing services ranging from People Outsourcing to Sales BPO. We provide bespoke Business Support Solutions to all kinds and sizes of business.

Job Summary

  • In this position, you will act as a liaison between applicants and the company, helping qualified applicants obtain loans and set up payment plans.
  • Duties will include meeting with applicants, preparing loan proposals, and examining active loans.
  • Evaluate, authorize, or recommend approval of credit loans.
  • Advise borrowers on financial status and methods of payments.
  • Carry our surveys and discovering new markets for loan creation in conjunction the loan supervisors and managers.

Job Description

  • Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period;
  • Liaise with community Head of markets, to refer reliable and good customers
  • Identify potential clients;
  • Carry out KYC and due diligence on the intending client;
  • Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default;
  • Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan;
  • Correctly complete loan application and evaluation process.
  • Verify and cross-check all information relevant to the loan application and evaluation; Evaluate the willingness and capacity to repay of the client;
  • Ensure a reliable guarantor is in place and documented;
  • Determine and present loan terms and conditions to client’s guarantors.
  • Provide support to peers and others within the company in uplifting its values and policies;
  • Ensuring proper documentation of clients (especially new) at all times;
  • Report any default client to Supervisor or Relationship Manager as the case may be;
  • Ensure daily collection is paid into the bank before close of business every day.

Key Performance Indicators:

  • Decision cycle to close
  • Average loan disbursed
  • Borrower per loan officer
  • Cost per active client
  • Client loss/dropout rate
  • Average number of clients / months


  • OND / SSCE can apply
  • Marketing experience is an added advantage
  • Microfinance Bank experience would be an advantage
  • Only candidates who live in Lekki and its environs should apply.

Skills and Abilities:

  • Interpersonal communications skills
  • Team management
  • Customer service skills
  • Integrity
  • Relationship management

Application Closing Date
31st October, 2020.

How to Apply
Interested and qualified candidates should kindly send their CV to: [email protected]m using the Job Title as the subject of the mail.