Loan Recovery Officer at BFree

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Job Title: Loan Recovery Officer | BFree | Location: Ikeja, Lagos State.

BFree was founded by digital lending professionals that were deeply unsatisfied with the established debt recovery practices in Nigeria. Debt recovery is a painful process for both companies and individuals with lots of negative user experience. We are here to revolutionize the process using an integrated, data-driven recollection approach to identify and recover funds from delinquent customers.

Job Description:
We are looking for Loan Collections Officers to maintain a complete debt collection portfolio, and work with delinquent clients to resolve non-performing loans.

Job Responsibilities:

  • Reviewing the company debtor list.
  • Contacting customers and informing them of their overdue bills.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Requirements:

  • Minimum of 1-2 years of experience.
  • Previous experience working as a Collections Officer.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of Microsoft Office Suites.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.

Academic Qualifications:

  • B.Sc./HND experienced in Banking or any financial field that deal with debt recovery is preferred

Application Closing Date

30th September, 2020.

How To Apply

Interested candidates should send their CV to: recruitment@bfree.africa using the Job Title as the subject of the email.