Manager, Telemetry at IHS Towers

Title: Manager, Telemetry | IHS Towers | Location: Lagos, Nigeria

Read more about the company and view other existing opportunities

About the Role

  • We are currently recruiting for a Manager, Telemetry . Based in Lagos, you will manage testing, acceptance, deployment and administration of systems and tools used for efficient monitoring and reporting of network performance.

Key Roles & Responsibilities

  • Supervise the telemetry team, vendors, and tools experts on an ongoing basis through assignment of tasks, review of work outputs, and feedback on individual and group performance.
  • Oversee final acceptance process for telemetry deployment.
  • Monitor systems performance and analyze readings/ reports on systems.
  • Facilitate training and support on telemetry software.
  • Coordinate with vendors/ contractors to ensure installation is done on time and according to required quality standards.
  • Set up RMS requirements and specifications.
  • Execute sign-off and issuance of Provisional Acceptance Certificates (PACs) for deployed systems post-test.
  • Execute sign-off and issuance of Final Acceptance Certificates (FACs) for deployed systems post-test.
  • Manage RMS Service Level Agreements (SLAs) and maintenance agreements.
  • Manage RMS maintenance spare parts and usage.
  • Manage RMS maintenance vendor teams working out of the NOC and on the field.
  • Drive RMS integration with the Umbrella Management System (UMS).
  • Continuously assess data integrity, accuracy and validity of systems.
  • Maintain up-to-date registry and documentation around tools.
  • Generate statistical reports on network performance.
  • Analyze problems and perform troubleshooting.
  • Drive improvements to RMS report generation.
  • Oversee testing and validation of all RMS functionalities.
  • Detect and identify irregularities and snag patterns.
  • Ensure that processes and procedures are correctly implemented.
  • Rigorously manage scope to ensure commitments are achieved within agreed time, cost and quality parameters.
  • Lead execution of proofs of concept (PoCs) for new telemetry sensors.
  • Oversee implementation of IP sirens and GPS battery trackers.
  • Perform other tasks and duties as assigned by the Senior Manager, Network Systems.

Experience & Qualifications Required

  • Bachelor’s Degree in IT or any other relevant discipline.
  • 8 -10 years’ relevant knowledge and experience of telemetry systems, sensor technologies, and RMS projects, rollout, functionalities, and software (e.g. Inala, Aio, Qowiso, Hydromonoit)

Organizational Competencies:

  • Be Bold
  • Customer Focus
  • Innovation
  • Integrity

Functional Competencies:

  • Network Monitoring/ Availability/ Service Uptime Management
  • Network Tools Administration & Management
  • Complaints Management
  • Service Support
  • Data Analysis & Reporting
  • End User Support
  • Network Operations Management

Behavioural Competencies:

  • Collaboration and Teamwork

Application Closing Date
28th July, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Please apply with an updated resume/ CV.