Marriott International Jobs – Latest Marriott Vacancies

Marriott International Jobs in Nigeria


Marriott International is a leading global Lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott has more than 361,000 people working worldwide at managed or franchised properties and corporate offices. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 49M members.

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Note: Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable la

Storekeeper

Job Number: 22192121
Location: Ikot Ekpene, Akwa Ibom
Schedule Full-Time
Position Type: Non-Management
Job Category: Procurement, Purchasing, and Quality Assurance

Position Summary

  • Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department.
  • Stack received merchandise on pallets or carts.
  • Complete requisition forms for inventory and supplies.
  • Notify manager/supervisor of low stock levels in a timely manner.
  • Receive deliveries, store perishables properly, and rotate stock.
  • Inspect deliveries and date times to verify freshness, cleanliness, consistency, and quality throughout case lots.
  • Refuse acceptance of damaged, unacceptable, or incorrect items.
  • Adhere to food safety and handling policies and procedures across all food-related areas.
  • Organize, clean, and sanitize all refrigerators and freezers, floors, food equipment, and drains.
  • Remove empty pallets, cardboard, and trash and place in proper storage areas.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.

Requirement

  • Candidates should possess relevant qualifications.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Sous Chef – Asian & Indian Cuisine

Job Number: 22189309
Location: Mobolaji Bank Anthony Way, Lagos
Schedule: Full-Time
Position Type: Management
Job Category: Food and Beverage & Culinary

Job Summary

  • Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. 
  • Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. 
  • Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget.

Core Work Activities
Ensuring Culinary Standards and Responsibilities are Met:

  • Maintains food handling and sanitation standards.
  • Performs all duties of Culinary and related kitchen area employees in high demand times.
  • Oversees production and preparation of culinary items.
  • Ensures employees keep their work areas clean and sanitary.
  • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals.
  • Complies with loss prevention policies and procedures.
  • Strives to improve service performance.
  • Communicates areas in need of attention to staff and follows up to ensure follow through.
  • Leads shifts while personally preparing food items and executing requests based on required specifications.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Assists in determining how food should be presented and creates decorative food displays.

Supporting Culinary Team Activities:

  • Supervises daily shift operations.
  • Ensures all employees have proper supplies, equipment and uniforms.
  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Ensures completion of assigned duties.
  • Participates in the employee performance appraisal process, giving feedback as needed.
  • Handles employee questions and concerns.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Participates in an on-going employee recognition program.
  • Conducts training when appropriate.
  • Monitors employee’s progress towards meeting performance expectations.

Maintaining Culinary Goals:

  • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
  • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets.

Providing Exceptional Customer Service:

  • Sets a positive example for guest relations.
  • Handles guest problems and complaints seeking assistance from supervisor as necessary.
  • Empowers employees to provide excellent customer service within guidelines.

Additional Responsibilities:

  • Reports malfunctions in department equipment.
  • Purchases appropriate supplies and manages food and supply inventories according to budget.
  • Attends and participates in all pertinent meetings.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year Degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Assistant Food & Beverage Manager

Job Number: 22188856
Location: Four Points by Sheraton Ikot Ekpene, Raffia City Plaza, Ikot Ekpene, Akwa Ibom
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Job Summary

  • Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.

Core Work Activities
Assisting in Food and Beverage Operations:

  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
  • Provides excellent customer service to all employees.
  • Responds quickly and proactively to employee’s concerns.
  • Uses coaching skills throughout the property.
  • Demonstrates self confidence, energy and enthusiasm.
  • Motivates and encourages staff to solve guest and employee related concerns.

Ensuring Exceptional Customer Service:

  • Provides excellent customer service.
  • Responds quickly and proactively to guest’s concerns.
  • Understands the brand’s service culture.
  • Sets service expectations for all guests internally and externally.
  • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
  • Follows up to ensure complaints have been addressed to the guest’s satisfaction.
  • Develops a relationship with all guests to build repeated clientele internally and externally.

Additional Responsibilities as Assigned:

  • Complies with all corporate accounting procedures.
  • Assists GM as needed with annual Quality audit.

Candidate Profile
Education and Experience:

  • High School Diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
  • OR
  • 2-year Degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Bartender

Job Number: 22191887
Location: Mobolaji Bank Anthony Way, Lagos
Schedule Full-Time
Position Type: Non-Management
Job Category: Food and Beverage & Culinary

Position Summary

  • Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles.
  • Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools.
  • Prepare fresh garnishes for drinks.
  • Stock ice, glassware, and paper supplies.
  • Transport supplies to bar set-up area.
  • Wash soiled glassware.
  • Remove soiled wares from bar top and tables and place in designated area.
  • Anticipate and communicate replenishment needs.
  • Process all payment methods.
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas.
  • Complete closing duties.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

Requirement

  • Candidates should possess relevant qualifications.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Guest Experience Expert

Job Number: 22187454
Location: Ikeja, Lagos
Schedule: Full-Time
Job Category: Rooms & Guest Services Operations
Position Type: Non-Management

Position Summary

  • Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique.
  • Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
  • They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Critical Tasks
Guest Relations:

  • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (Protea Hotels) to resolve issues, delight, and build trust.
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
  • Stay up-to-date on the local area so that you are prepared to provide specific recommendations for guests.
  • Communicate recommendations in a way that builds excitement and interest among guests and associates.
  • Perform other reasonable duties as requested.

Guest Services:

  • Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
  • Contact appropriate individual or department (e.g., Guest Arrival, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Manage access to technological devices within public spaces (e.g., television, remote control, computer, Internet, games, etc.) and provide basic troubleshooting assistance or refer to appropriate individual or department (e.g., Engineering, Security/Loss Prevention) as necessary.

VIP / Concierge Services:

  • Gather, summarize, and utilize information about the property and the surrounding area amenities, including special events and activities.
  • Respond to guest requests for special arrangements or services (e.g., transportation, religious services, babysitting, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers.

Check-in / Check-out:

  • Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
  • Organize and coordinate check-in/pre-registration procedures for arriving groups.
  • Process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest’s stay.
  • Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
  • Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.
  • Sell a room/accommodation to guests without reservations based on availability.
  • Verify and adjust billing for guests.

Cash Handling:

  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges.
  • Count bank at end of shift and secure bank.
  • Balance and drop receipts according to Accounting specifications.
  • Obtain manual authorizations and follow all Accounting procedures when computer system is down.
  • Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.
  • Follow the requirements and tasks as defined in EMEA Front Desk Cashiering SOP.
  • Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund and Cashier Overage/Shortage SOPs.

Reports / Recordkeeping:

  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Run credit card authorization report and check for discrepancies.
  • Review shift logs/daily memo books and document pertinent information in logbooks in the absence of a departmental Supervisor.
  • Print contingency lists to have a record of all guests in case of emergency.

Communications:

  • Provides assistance to coworkers, ensuring they understand their tasks.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Instruct guests on how to access the internet (e.g., dial-up, broadband, wireless).
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Working with Others:

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Handle sensitive issues with guests with tact, respect, diplomacy, and confidentiality.

Policies and Procedures:

  • Ensure uniform, nametags, and personal appearance are clean, hygienic and professional.
  • Follow company and department policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Protect the privacy and security of guests and coworkers.

Quality Assurance/Quality Improvement:

  • Comply with quality assurance expectations and standards.

Safety and Security:

  • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
  • Maintain awareness of undesirable persons on property premises.
  • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
  • Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

Requirements

  • HND or First Degree in any Social Sciences or a related discipline
  • Related work experience 2 – 3 years, knowledge of Opera Compulsory.

Critical Competencies:
Analytical Skills:

  • Learning
  • Decision-Making
  • Problem Solving
  • Computer Skills
  • Basic Mathematics

Interpersonal Skills:

  • Customer Service Orientation
  • Interpersonal Skills
  • Team Work
  • Diversity Relations

Communications:

  • English Language Proficiency
  • Communication
  • Listening
  • Applied Reading
  • Writing.

Personal Attributes:

  • Integrity
  • Dependability
  • Positive Demeanor
  • Presentation
  • Adaptability/Flexibility
  • Stress Tolerance
  • Initiative

Organization:

  • Multi-Tasking
  • Time Management.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

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