Mastercard Jobs Recruitment in Nigeria [1 new position]

Latest Mastercard jobs vacancies and careers December 2021

Mastercard – We are the global technology company behind the world’s fastest payuitments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Mastercard Jobs

Manager, Gateway, Tech Support

Ref No: R-145342
Location: Lagos
Job Type: Full time

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Job Description

  • The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
  • It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
  • Products and Solutions roles will support the Customer Solution Center Lead & Solution Architects to bring together existing MA capabilities, products and solutions in a holistic, bundled way to customers.
  • They also act as an expert for their products/solutions portfolio in their geography, to drive market enablement and support sales as well as acting as key interface with regional product teams to ensure an effective feedback loop.
  • This role reports to the Customer Solution Center Lead + regional MPGS team

Key Responsibilities
Act as an expert for their geography/solution portfolio:

  • Provides Payment Gateway, Fraud solutions, online payments, eCommerce subject matter expertise and leverages MasterCard acceptance solutions to drive sales and revenue goals
  • Work with acquirers, payment facilitators and payment service providers to drive MPGS utilization and enable the roll-out of new checkout experiences
  • Provides market intelligence and market requirements to product managers to support product design, development and implementation efforts
  • Build and manage a strong sales pipeline and monitor opportunities
  • Bring their deep knowledge of products, services or platform capabilities to a solution-selling environment
  • Accountable for having a deep understanding of the assigned product, service or platform
  • Provide visibility to the CSCL and SA on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
  • Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard’s products and solutions

Support CSC value proposition development and sale:

  • Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the technical architecture of the customer value proposition
  • Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value proposition
  • Provide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or AM/BD)

Drive localization, market enablement and support sales:

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  • Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness
  • Supporting AM’s in their market to optimize what we have today e.g. providing expert advice/ guidance on prepaid penetration for an existing relationship
  • Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support

Knowledge and best practice sharing:

  • Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA
  • Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts
  • Note: Senior Products and Solutions roles in large CSCs may manage a team.

Required Skills

  • Deep technical expertise in assigned product, service or platform capability
  • Ability to collaborate and work on internal squads created to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services or platforms
  • Clear ability to problem solve and understand relationship with the client’s needs
  • Ability to communicate with and build relationship with client counterparts when requested by account managers or business development managers
  • Strong communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Manager, Products and Solutions C & I

| Ref No: R-139537 | Location: Lagos | Job Type: Full time | Mastercard

Our Purpose

  • We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
  • Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
  • We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
  • We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Description

  • The Customer Solutions Center is a new structure which enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
  • It is the housing for all Mastercard capabilities in a geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
  • Products and Solutions support the Customer Solution Center Lead & Solution Architects to bring together existing MA capabilities, products and solutions in a holistic, bundled way to customers.
  • They also act as an expert for their products/solutions portfolio in their geography, to drive market enablement and support sales as well as acting as key interface with regional product teams to ensure an effective feedback loop.
  • Products and Solutions report to the Customer Solution Center Lead + regional function team (e.g. regional C&I lead).

Key Responsibilities
Act as an expert for their geography / solution portfolio:

  • Bring their deep knowledge of products, services or platform capabilities to a solution-selling environment
  • Accountable for having a deep understanding of the assigned product, service or platform
  • Provide visibility to the CSCL and SA on latest product developments within their purview and communicate accurate solution knowledge to tackle client opportunities
  • Proactively monitor and engage with customers to ensure customer success and benefit from Mastercard’s products and solutions.

Support CSC value proposition development and sale:

  • Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value proposition
  • Coordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value proposition
  • Provide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or AM/BD).

Drive localization, market enablement and support sales:

  • Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensuring market readiness
  • Supporting AM’s in their market to optimize what we have today e.g. providing expert advice/ guidance on prepaid penetration for an existing relationship
  • Work directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support.

Knowledge and best practice sharing:

  • Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MA
  • Share best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts
  • Note: Senior Solution Specialists in large CSCs may manage a team of Solution Specialists .

Required Skills

  • Deep technical expertise in assigned product, service or platform capability
  • Ability to collaborate and work on internal squads created to develop end-to-end solutions for clients with multiple MA capabilities i.e. products, services or platforms
  • Clear ability to problem solve and understand relationship with the client’s needs
  • Ability to communicate with and build relationship with client counterparts when requested by account managers or business development managers
  • Strong communication skills.

KPIs

  • Incentive Plan: AICP
  • Revenues for supported geography
  • Specific KPIs from supported product, solution or platform incl. customer success metrics
  • Voice of customer survey results.
  • Market specific objectives

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Manager, Account Management, West Africa

| Ref No: R-144495 | Location: Lagos, Nigeria | Job Type: Full time

Our Purpose

  • We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
  • Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview

  • This individual is the ‘Go To’ person for Business Development within West Africa ensuring alignment between the location’s ‘go-to-market’ approaches and the overall MEA Business Development strategy, taking into account the region’s longer term strategic initiatives.
  • Establish new partner / enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.
  • Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
  • In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
  • The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross-functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.

Role
The job holder will carry out responsibilities detailed below in the assigned location within West Africa markets:

  • Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
  • Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
  • Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
  • Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
  • Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
  • Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
  • Develop financial modeling and business cases for identified opportunities
  • Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
  • Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

All About You

  • Deep business development and marketing experience within banking and payments
  • Strong project management, problem-solving, analytical, and organizational experience
  • Demonstrated experience in managing multiple internal stakeholders and external clients in a multicultural environment across multiple geographic locations
  • Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
  • Solid solution development skills and effective working both independently and in a team environment
  • Strong negotiation and influencing skills
  • Organization and time management skills; ability to multi-task
  • Exceptional business judgment and strategic planning skills
  • Business Case development, including financial analytics
  • Budget preparation and management.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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