Medical Requester (Call Center Representative) at Centerville Office Support

Centerville Office Support |Job Title: Medical Requester

  • Abuja, FCT, Nigeria
  • Full Time
  • Entry Level

Centerville office support Limited (Nigeria Branch office for Kirkendalldwyer LLP) is a rapidly growing company with a home in United State. We are seeking a professional and highly motivated Medical Requester for our Medical Records departmentto assist in the following:

  • Contacting medical facilities ahead requesting for medical records of client
  • Building up of Medical request, faxing/mailing of Medical request
  • Follow up calls by making outbound calls to facilities where MRQ was sent,
  • Uploading of Medical records received from Facility to ERE and CRM software (Salesforce)
  • This role will require potential hire to be on the phone 75% of their workday

Skills and Qualifications

  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Proficiency with computers, especially with Salesforce software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision-making skills.
  • Fluency in English Language
  • Candidates must have completed NYSC with a minimum of Higher National Diploma in Mass Communication or other relevant courses. Second Class Lower Minimum.

Experience

  • Minimum of 1 years’ experience as Call Center Representative and 1 year experience in any medical/health capacity

Other Prerequisite

  • Applicants must have access to an alternative electricity power supply preferably good and stable electrical power generator set or solar inverter
  • Applicants must have access to strong and reliable internet network
  • Applicants must be willing to work remotely from home temporarily/permanent
  • Applicants must be a residence of Abuja
  • Applicants must be willing to work remotely from home temporarily/permanent between the core hours of (3PM – 10PM Nig. Time / 9:00 AM to 5:00 PM US time)

Job Types: Full-time, Permanent

Pay: ₦80,000.00 per month

Application Closing Date
Not Specified

Method of Application
Interested and qualified candidates should:
Click here to apply