Mkobo Microfinance Bank Jobs Recruitment [2 new vacancies]

Latest Mkobo Microfinance Bank jobs vacancies and careers in Nigeria July, 2022

About Mkobo Microfinance Bank: MKOBO is licensed as a Microfinance Bank by the Central Bank of Nigeria (CBN). We started operations in August 2015. MKOBO is not your typical MFB, we do not have a banking hall nor do we accept cash deposits. All transactions are done electronically. We are primarily focused on the promotion of inclusive financial services through the development of innovative financial services that leverages technology to eliminate the costs and complexities usually associated with traditional financial services.

Our business model is to provide simple money solutions by way of secured and unsecured credit to individuals and MSME/SME’s within our target market, through the development of sustainable business partnerships.
MKOBO Microfinance Bank Job Recruitment in Nigeria

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MKOBO Microfinance Bank | NGRJobs

July 2022. Head of Finance

Job Title: Head of Finance | Location: Lagos | Mkobo Microfinance Bank
Employment Type: Full-time

Job Description

  • The main purpose of this position is to assist in the delivery of company wide financial management, treasury management, accounting, budgeting, performance analysis, payroll, fund raising, and financial reporting function.
  • The successful individual will proactively identify issues, opportunities and solutions to ensure effective budgeting, assists in strategic planning and forecasting, financial performance and sustainability while ensuring the accurate capturing and timely reporting of all financial activities.

Key Responsibilities

  • Full responsibility for the production of monthly management accounts
  • Review and approve all reconciliation and schedules such as bank statements, schedule of accrued charges, prepayments etc.
  • Consolidation and reporting to senior management
  • Take ownership of an fund raising activity
  • Provide strategic support to the CEO
  • Preparation of monthly budgetary control and performance.
  • Preparation of overall annual budget of the bank, including the assumptions and the ratios.
  • Treasury management and monitoring
  • Preparation of budget/financial plan & forecast.
  • Assist in the preparation and review of all monthly and quarterly reports for Board, Shareholders, Regulatory bodies etc.
  • Follow up on budget implementations and limits as it relates to each department. Investigates variances between budget and actual.
  • Perform financial control functions.
  • Statutory reporting and year-end duties
  • Develop and manage liquidity management tools
  • Preparation of monthly management accounts and other financial accounts
  • Assist Senior Managers in financial management and reporting activities.
  • Conduct finance audit periodically and recommend improvements.
  • Develop financial policies and procedures for operational efficiency.
  • Develop and maintain financial statements for future reference.
  • Monitor and manage expenses within the established budget.
  • Implement a structured and robust Finance department
  • Work with External Auditors for regular audit of account.

Qualifications

  • Minimum of Degree in Accounting / Finance / Economics
  • Minimum of 10 year Professional Experience
  • 3 – 5 Years of relevant experience in a Financial institution
  • ICAN / ACCA / CFA Qualified
  • Ideally MCP certified

Skills / Knowledge:

  • Highly proficient with the use of MS Excel, MS Powerpoint & MS Word;
  • Good knowledge of IFRS, Management Accounting and reporting standards
  • Good knowledge of CBN regulatory reporting
  • Must have a good grasp of technology
  • Attention to detail and strong analytical skills
  • Excellent communication, presentation and organisation skills
  • Strong Stakeholder Management and team player.
  • A self Starter with the ability to work independently
  • Financial services or Fintech experience will be beneficial
  • Must have prior experience working with Bankone Core banking

Remuneration
N400,000 monthly.

Application Closing Date
31st March, 2022.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Customer Success Associate



Location: Lagos
Employment Type: Full-time

Job Role

  • As the Customer Success Associate, you are the first contact for our members/customers.
  • You are saddled with the responsibility of ensuring that our customers receive prompt and professional support experiences anytime they contact Mkobo.
  • This will include taking ownership of issues and liaising with other teams to troubleshoot and help resolve them.

Responsibilities

  • Provide seamless customer experience to our customers
  • Engage and build customer loyalty by going the extra mile to ensure our customers achieve their goals with our products.
  • Respond to customers’ requests via email, phone and other digital channels
  • Interface with internal stakeholders to ensure effective resolution process for customers/stakeholders
  • Maintain knowledge of all our products, services, and customer service policies
  • Ensure all customer interactions are documented on the helpdesk management tool
  • Explain simply and clearly in response to customer questions and ensure it understood by the Customer
  • Recommend new services/solutions and/or make suggestions for improvements by identifying relevant features and benefits
  • Provide support and training to new customers during the onboarding process
  • Interface with other teams in order to help resolve customer issues in a timely manner
  • Escalate issues that cannot be resolved on first call resolution(FCR) to the backend and follow up on a resolution.

Qualifications

  • Minimum of a Bachelor’s Degree from a recognised institution.
  • At least 1 year of work experience.
  • Previous customer service experience is a plus
  • Good command of written and verbal English
  • A friendly and welcoming manner with clients and other members of the customer service team
  • Action-Oriented and should be able to follow up on feedback to ensure positive outcomes.
  • Familiarity with any (CRM) system
  • Ability to understand and explain complex concepts in a clear, simple manner to customers
  • Excellent organisational and multitasking skills
  • Ability to maintain a calm and polite manner in stressful situations
  • Willingness to cooperate with customers and management to resolve any issues that may arise
  • Passion for delivering amazing customer experience
  • Good time management skills and ability to work under pressure.

Salary

  • N85,000 monthly.

Application Closing Date
30th March, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Sales & Marketing Associate

Location: Lagos
Employment Type: Contract

Job Role

  • The primary focus of this role is to maximize revenue for MKOBO by proactively building a portfolio of quality risk asset and liabilities, actively promoting and marketing MKOBO’s products and services while also ensuring the products are appropriately positioned and priced to be competitive.

Responsibilities

  • Creating and developing new innovative ways to communicate the company message to their existing customers.
  • To ensure that long-term customer relationship is maintained so as to achieve the goals of the company.
  • To conduct direct marketing of the Company’s products and services to help maximize revenue.
  • Prompt response to customer enquiries on products or existing account queries and effect satisfactory outcomes.
  • Contribute to team effectiveness through participation and cooperation
  • Maintain and develop new customers account, and liaison with back office staff in processing new clients.
  • Compile necessary documentation from customers to be submitted for review and approval.
  • Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis.
  • Contribute to team effort by accomplishing related results as needed.
  • To organize activities relating to sales and marketing promotions that will help increase awareness and generate new business.

Requirements

  • Minimum of Degree in Marketing / Finance / Communication from a reputable University
  • Minimum of 2 years relevant professional experience in a similar role.
  • Financial services or technology company experience will be beneficial
  • Excellent working knowledge of MS Excel & Word.

Knowledge:

  • Experience of marketing and sourcing new clients for loans and mobilisation of deposit.
  • Knowledge of direct sales and marketing.
  •  Sound knowledge of the financial products and services.
  • Knowledge of Anti Money Laundering (AML) and Counter Terrorism Financing (CTF) acts
  • Strong Stakeholder Management and team player.
  • Experience in developing marketing and sales strategies.
  • Knowledge of relationship building and customer management.
  • Self Starter and ability to work independently.
  • Ability to thrive in a dynamic, pressurized work environment
  • Ability to innovate, prioritize and implement effectively
  • Ability to maintain confidentiality of information
  • Ability to work with little or no supervision Skills
  • Able to achieve set targets
  • Develop long–term relationships with clients
  • Ability to maintain and develop new customers account, and liaison with back office staff in processing new clients.
  • PC word processing, spreadsheet and database preparation and evaluation.

Skills:

  • Goal oriented, needs to be focused and achieve targets
  • Self starter and team Player
  • Sound interpersonal and negotiation skills
  • Good oral and written communication skills
  • Leadership, Supervision and Coaching skills
  • Highly detail oriented and analytical skills.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Head of Finance



Location: Lagos
Employment Type: Full-time

Job Role

  • The main purpose of this position is to assist in the delivery of company wide accounting, finance, treasury management, budgeting, performance analysis, payroll and financial reporting function.
  • The Accountant will proactively identify issues, opportunities and solutions to ensure effective budgeting, assists in strategic planning and forecasting, financial performance and sustainability while ensuring the accurate capturing and timely reporting of all financial activities.

Key Responsibilities

  • Full responsibility for the production of monthly management accounts
  • Review and approve all reconciliation and schedules such as bank statements, schedule of accrued charges, prepayments etc.
  • Statutory reporting and year-end duties
  • Consolidation and reporting to senior management
  • Preparation of monthly budgetary control and performance.
  • Preparation of overall annual budget of the bank, including the assumptions and the ratios.
  • Treasury management and monitoring
  • Raising invoices and ensuring invoices are paid promptly and on time.
  • Preparation of budget/financial plan & forecast.
  • Assist in the preparation and review of all monthly and quarterly reports for Board, Shareholders, Regulatory bodies etc.
  • Follow up on budget implementations and limits as it relates to each department. Investigates variances between budget and actual.
  • Perform financial control functions.
  • Develop and manage liquidity management tools
  • Preparation of monthly management accounts and other financial accounts
  • Assist Senior Managers in financial management and reporting activities.
  • Manage account payables and receivables activities.
  • Conduct finance audit periodically and recommend improvements.
  • Develop financial policies and procedures for operational efficiency.
  • Develop and maintain financial statements for future reference.
  • Monitor and manage expenses within the established budget.
  • Implement a structured and robust accounting department
  • Work with External Auditors for regular audit of account

Qualifications

  • Minimum of 5 Years relevant experience in a Financial institution
  • Minimum of Degree in Accounting/Finance/Economics
  • ICAN or ACCA Qualified

Skills / Knowledge:

  • Excellent working knowledge of MS Excel & Word;
  • Good knowledge of IFRS and Management Accounting
  • Good knowledge of CBN regulatory reporting
  • Attention to detail and analytical skills
  • Excellent communication and organization skills
  • Strong Stakeholder Management and team player.
  • Self Starter and ability to work independently
  • Financial services or technology company experience will be beneficial
  • Must have prior experience working with Bankone Core banking

Application Closing Date
25th January, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online